Amazing hotel and staff. Only wish we could have stayed longer. We will be back for sure.

Amazing!

We had a very nice time at your hotel and the staff at the pool, beach and front desk were very efficient and represented your hotel well. Special note for your front desk personnel names Yuliana who helped us understand and correct our bill at check out.

very family friendly resort

i thought it was over priced for what we got - crowded - not able to use the pool because too many kids!!!!!

My son, husband, and I stayed for one night at this hotel. We booked this very expensive hotel in the hopes of possibly returning for a longer vacation sometime in the future. We booked a partial ocean view room. The lobby and the resort did not disappoint. The pool and beach were lovely. We ate a light dinner outside at the bar and it was delicious. We checked in around 4:30 on a Sunday. We went to our room on the fifth floor. When we got out of the elevator, I was convinced we were on the wrong floor. Employees were preparing the floor for a conference. Guest room doors were propped open, large circular tables rolled by us in the hallway, electrical cords were all over, chairs were stacked up, employees were everywhere. It was chaos. At first, I didn’t think much of it, figuring once things were set up for the conference, the hallways would be clear. That was NOT the case. The conference wasn't until Wednesday. We went in and out of the room several times, returning to the room around 9 pm eventually. The hallway stayed in its chaotic state with employees working everywhere. It seemed as though we were the only ones staying on the floor. It was as if we were staying in the middle of a conference. I still cannot believe we were put on this floor. Who decided this was a good idea? They offered to change our room and paid for our dinner but that was it. It was too late to change rooms - after 9 pm and we were settled in. So disappointing.

I decided to stay in Miami a couple days after returning from Cuba. My stay was great, the bed was incredibly comfortable/cozy. The staff was so kind and attentive. I enjoyed their text feature, it was so when needing to ask for help,

Loews Miami is a resort that has top notch customer service. The hotel is beautiful and its location is perfect.