There was a lot of construction material inside the hotel in the lobby and near rooms. All floors smell smoke. Bed is outdated. I would not remmend this place at this time.

I want to compliment Anita, her sister, & the other gals who worked so hard on the breakfast preparation & keeping everything stocked with a large number of guest (lots of kids too). They did an excellent job cleaning up after guests as well. Staff is often taken for granted, but these gals were awesome. Also, Anita helped me with my tv too. Desk staff also very welcoming. I think Jam is the person who checked us in...what a sweetheart! Thanks Lisa

Tre was very helpful!

First off the staff were incredible and the only reason I am giving 2 stars instead of 1. Both the morning and night staff at the front desk were incredibly friendly and helpful. That being said the hotel was filthy! The bed was extremely comfortable but the sheets smelled strongly like a mix of bleach and BO. They definitely have some plumbing issues. The shower and sink backed up every time the water was turned on and would not drain. The shower had a questionable brown stain in it so I did not want to get in without shoes. Every time the toilet flushed it would not stop flushing and I had to jiggle the handle for a while to get the water to stop flushing every few seconds which was very loud and made it difficult to relax. The pool area looked like it had not been swept in weeks. Band-Aids and food all over the floor and hair ties and trash at the bottom of the pool. The hot tub was cold, murky, and only one jet was functioning. There was also only 1 towel in the pool area and it was more of a hand towel than a pool towel. The area was not bad and parking was not an issue but the lack of cleanliness was disturbing to say the least.

Comfy beds

Satisfied overall. The location of the hotel was good. the staff was friendly and helpful. My daughter is a light sleeper and we could hear all of the comings and goings of other guests. And we had a family above us that was a bit loud. The laundry was broken during our stay.

This property is the best ! Nice room, pleasant staff & convenient to interstate & shopping. Very safe location!

Hotel was clean. Staff was wonderful. My only complaints are those I have for stays at any hotel: housekeeping should be allowed to clean like a guest stays, with a light on and doors closed (at least when turning the room over to a new guest). They would be able to see smudges behind the doors and around light switches and carpet stains

Its close to everything but the cleanest is lack. The elevator was nasty. The bathroom had excessive hair,long strings too. The bed sheets need washing they where brown. The garbage can lack trash liners. The TV was leaning hard to the right. No local channels, no smart tvs either. For the price it suppose to be a plus. The hotel like mentioned above outdated. The alarm went off made everyone evacuate,we had to stand outside. Then fire cheif was concerned the alarm wouldn't reset. The heavy set young lady with glass red hair Set and talked about everyone that went past. Her and the manager who watched TV loudly, texting one another about the customers. This is so unprofessional on all levels. Manager was a younger young lady threatening to leave and taking the red hair young lady with her. They sit while you stand there they can see you on camera but wont get up. The guy was extremely nice along with the breakfast tenant lady.

The manager was very helpful and so nice. The desk clerks at check in and check out was very nice. I will be returning . Thank you so much for making my husband and I stay enjoyable 😁

Our family stayed for 5 days in 5 different rooms for my brothers funeral and it was perfect. We ate breakfast together each morning in the back outside tables and it was clean, had a beautiful walking path across the street and some good restaurants in walking distance.

Good things: fair price, good breakfast, EXCELLENT coffee and hot tea, convenient parking, very friendly and helpful staff. Not so good things: only one chair in the room, very short clothes rod, very limited TV channel choices, had to go to the lobby to use the microwave

Employees were awesome, room not so much, dated and dingy. Shade in our room was broke it would not open. When the air conditioner came on it sounded like a freight train barreling through the room, no sleep for the first night. Turned the air off the second night and had children running the halls and slamming doors until 1am.

front desk lady was rude

Everyone was very kind and the breakfast was great!

It was a nice location and very convenient to where we had to go. Very clean and staff was excellent. Breakfast was amazing.

This property needs a good cleaning. The building needs many updates. Several items broken throughout the hotel. Will not be coming back anytime soon

The room was wonderful! The noise level was a little high but that was because of the Harley Roundup. The facility is very nice. I think the price was high for the time I was there and not once did the room get cleaned which wasn’t a serious issue because I was only there a couple nights.The breakfast had a good selection but some of the hot selections were very dry. Overall a pleasant experience.

The VERY loud train whistle in the middle of the night.

Shower was leaking terribly, and no tv remotes working in a room with two tvs.

Everything was perfect. Greatest hotel staff EVER! Super helpful. Very clean and super comfy bed and pillows!

We were very happy with the service we received from the staff. The room was clean and comfortable. However, the pool was full of children with no adult supervision. They were very loud and when we got in the elevator after them, the floor was covered in water. We felt that adult supervision in the pool and hotel should have definitely been required.

The room was clean and comfortable. The kids liked the indoor pool area but the hot tub had so much chlorine in it that it burned skin and eyes. We had to open doors to patio to air out pool area so you could sit around pool. We went to get breakfast the next morning around 8:30 am and there was nothing left and never was restocked.

I was charged on two cards two different prices in check in. The pool had so much chlorine in the water my eyes burned, my child had trouble breathing and my husbands black shirt turned from black to brown in 30 minutes. The air conditioning in the room was not cold so I sweated all night

The best staff ever. Everyone was so helpful and friendly. Me and my felt so comfortable there.

i checked in but decided not to stay after checking, the front desk person was wonderful however-can't comment of the other areas because i didn't actually use the room

Every thing

Quick weekend trip. We have stayed here before so came back.

Nice property, nice area only issues was noise coming from room above and a few minor housekeeping issues dirt at base of toilet and frtide and coffee maker were clean but still could have used a little better touch up.

very upset at Expedia. i put in the dates i wanted and it autosubbed these dates that i didn’t want. then said it was non refundable

Good breakfast, dumb bells in exercise room, and located in a safe area as far as metro Memphis is concerned. Since I am a light sleeper, I asked for a room not located near the elevator or ice machine, but we were put next to the elevator (not a noisy one thankfully). The sink area has a small three foot vanity which is good for only one person to use at a time. This hotel is best suited for business travelers staying less than 3 nights. Note: it is located across the street from railroad tracks so ask for a room on the north end.

We are on a limited budget and searched for a hotel that wasn't exorbitant and close to a home we were going to go to , to visit friends. It was perfectly located, had a good breakfast and friendly employees. The hotel was clean and well managed.