We have just got back to Perth Aus after staying with you for 8 nights and are a bit disappointed with the hotel. We have been coming to the hotel nearly every year for the last 10+ years and recommended the hotel to all our friends for a joint 60th birthday celebration as we have always been impressed with the hotel and staff before. There was a group of 18 of us altogether leaving on seperate dates and my wife and I stayed on until the 17th May. Firstly , we couldn’t eat togther in any of the restaurants on the first night ( only 8 of us eating ) and ended up in the main restaurant at 9pm , which I don’t think is too late to eat in a quality hotel of your size . There was basically no food left and the only thing on the menu was chicken - couldn’t even do a few pizzas for us. Then we were told there was no chicken and that it would be an hour is we wanted some ( probably so they could un freeze it ?) . We walked out. The other problem was , as you have lowered the standards of the hotel and include all inclusive packages for people there are now no available sun beds around the main pool areas as people are doing the wrong thing and putting towels on sun beds and then going off for breakfast . Your pool attendants need to monitor the beds and if nobody returns within half an hour they should clear the towels. Never got an invite to the managers lawn party either. Unfortunately, non of us will be returning to Nusa Dua Hotel again D.King

Hotel is excellent, the facilities they are providing are top notch and the beach is great, but getting into the water (ocean) is not so perfect because of sea weeds and uneven floor

Older resort that has kept its charm, and even though some things are a bit run down, they have somehow managed to turn it into a strength. The rooms had everything one needs and I personally enjoyed the use of wood, felt more Bali and less generic. The staff were very nice. I appreciated that when renting a motorbike, they made you do a little trial run instead of just sending you out there - I wish all hotels were looking after guests like that. My main critique would be the prices of the restaurants, which were absurd. $40 for a very subpar meal. And the worst part is, since there's nothing else in vicinity, you will be forced to eat at the hotel all the time. When food is more expensive than at home while in Indonesia, something is wrong - especially as it's just unexciting touristy resort food. I would advise you to stay out of Nusa Dua unless you really want to spend your entire hotel inside the resort. And even then, I would think twice. There's nothing in the town itself, and commuting is harder than it seems. When I left after 3 nights it almost felt like a prison break. More than two mini bottles of water per day would be nice given that, again, there's no store anywhere near (had to rent a scooter to go to a minimart, and the drive is pretty dangerous). Special points for the floating beanbag chairs in the pool, Never seen those before but they were super nice.

Beautiful resort

Great stay in the great hotel

Very close to the beach, choice of excellent restaurants, staff friendly and joyful. Modern resort style; if you are looking for a traditional Balinese bungalow experience then this is not for you.

I like everything about the property. The staff was excellent

Lovely gardens!!