Room had not been cleaned. Could not even stay in it.

Very convenient for our visit. Friendly staff . We are planning to stay there again when we are in Auburn.

Very clean and comfortable.

All good

Clean

Air conditioner did not work and room was hot and humid. A rain storm came through Auburn and rain started pouring in through the window. Front desk staff said that they couldn’t do anything to help.

I booked two rooms through the hotels.com website. It has a space to put in special requests, which I did. I requested two cribs and adjoining rooms. Since I booked through hotels.com and not the Hilton Honors site, the details were not received by the hotel. It may have been slightly less expensive to book through hotels.com but it created a lot of unnecessary misunderstanding (special requests, traveling with a pet etc.) at check in.

Outside a 4:00 am fire alarm -apparently a faulty sensor- everything was great. Very friendly staff, easy, free parking, clean outdoor pool. All in all a good hotel.

The entire staff was awesome.

Nice overnight stay

Hotel was very clean, staff was friendly and helpful. Pool was closed - this was very disappointing since this was a main reason we chose this hotel. Hotel was charging $8 for a breakfast that used to be complimentary

I’ve stayed at this property several times over the last few years. It appears some money needs to be spent on the upkeep. The inside is showing signs of disrepair. Some of the issues I saw in December 2022 are still there.

My stay was amazing! The entire staff was courteous and professional. They were very accommodating.

The A/C unit thought it was the engine from a 747! We had a very disturbed night and to cap it all we were charged double for our stay!!

The breakfast they offer is wonderful. I'm sure the cook is Southern. Grits tasted as good as homemade.

It was clearly a new property. But we did not meet any staff members that were either friendly or that smiled. Mostly they were very put out at having to help. The breakfast situation was also awkward and uncomfortable. The continental breakfast was $7.95. and this was labeled with pieces of paper in various locations. All morning customers would walk up to get their continental breakfast and a waitress would angrily tell them that it wasn’t free. I did not see any takers on the $7.$.95 continental breakfast. It certainly was not worth that. They did have free coffee there and that was redeeming.

It was a nice friendly and clean place to stay

I loved everything!

Hotel is a little outdated and needs a make over

It was exactly what we requested.... a Room with 2 double beds. Thank you for accommodating us, and we had a really friendly Front Office Clerk

At little out dated Other than that, great!

It was an okay stay! Hotel very dated, but they are in the begining stages of renovating. The elevator carpet was dirty, smelly and in need of replacing. The room was huge, but out dated. Bathroom was huge, but the tub shower combo was awful! Definitely needs a large walk-in shower. The vanity was definitely too small. You couldn't even put stuff out in order to get ready. King size bed needs to be replaced. No storage in the bathroom for towels or blow dryer, it was hanging in a bag on the door (towel holder).The towels were stored on a metal shelf over the toilet. Not a place I really want my towels to be. The room was clean!! The swimming pool was drained and posted "pool maintenance". Very disappointed! This is summer, and when traveling you expect to swim and lay out or just sit around the pool on your off time. Maintenance should be done at the end of Summer! and in the south you can close it down in October!! Travel is expensive and staying at a great hotel you expect to have great amenities and a comfortable clean stay.

Was perfect for staying the weekend as we moved our daughter back to college

Everything was fine except the carpet when you get off elevator on 4th floor was gross. Also if the pool is out of commission you should mention on website. We paid the most for this room for our two day trip to Alabama and the cheaper(nicer) hotel had free breakfast and dinner and free drinks in evening.

Great location. Very disappointed the pool was closed for the duration of our trip due to maintenance issues. When you select a hotel specifically with an outdoor pool, you expect it to be open. It appears housekeeping does not check under the bed. Dropped an ear bud and it rolled under bed. There were bottles, old chewing gum under the bed. Front desk staff at check-in seemed annoyed someone needed to check in. Was less than welcoming.

Room was comfy. Very open and easily to sleep a family of 5. Staff was friendly. Pool was nice and clean. Would stay again

The staff was super nice, very professional. Natasha and the others were great. We will definitely be back

Nice place to stay.

Only stayed one night but the room was nice and clean

Very clean and comfortable. Staff super helpful and kind. Breakfast options are outstanding.

Nice easy check in, very friendly staff

Great experience! Convenient location ? Very welcoming, quiet and clean!!