First room I tried, it smelled like BO, the 2nd room they moved me too the water did not work

The property looked old. Scuff marks on walls and door frames. The toilet seat doesn’t lift past vertical, so if you don’t hold it up, it falls back down. There was a pervasive fishy smell in the hallway. Thankfully it was not smelly in our room

It is ok for just an over night stay. Old and a little run down for the price

My bed had dirt or sand in it. I couldnt sleep in it. The room heater did not work. There was nobody available to fix it. I asked at the desk for extra blankets, they did not have any until 10 pm. The kitchenette had nothing in it, no dishes, pans, silverware.

I was told I was gonna get a refund for the night because of left over alcohol bottles spill all over the floor. I was never given the refund.

The room had a microwave, refrigerator (not in good condition) no plates. Glasses silverware or ice bucket

First of all I did not get the room I booked through the app, I had picked a room with a king bed when I got to check in I was told they did not have any available and was given a double. Room was filthy, food crumbs all over and I’m not talking just a few but actual trash on the entire floor and stains, hairs on toilet, patches of tape on wall. Just horrible! Because of my long of road trip my two young children were extremely tired and sound asleep, I asked for another room near the one I was given but they had none available, so I asked for a broom instead and I sweapt the floor as my babies were asleep so they didn’t step on filth, I got a towel and cleaned the floors, stains looked weeks old! They were so tough to clean but I managed to get the floors cleaned so my kids stepped on a clean floor. I wish I could say I got good sleep but instead I went to clean a room and do someone else’s job! Never staying there again, DO NOT RECOMMEND!! DO NOT STAY HERE! Also mattresses are old and uncomfortable, room is super outdated. And fridge was dirty as well.

Smelly dingy dirty rooms. I expected more from extended stay. Especially with its location in Temecula. Continental breakfast was very low budget and sparse.

Breakfast was lackluster. Coffee, muffins (which weren’t great) and oatmeal.

Room was really smelly ooened windows and would not go away Almost puke room was clean

I arrived late due to flight delay. Front desk receptionist would'nt allow me to honor registration. I had the honor of speaking with louis the next day and he cleared up everything

Toilet cover was ready to fall off. Remote did not work

The bed was firm, check in lady was friendly. Good water pressure, everything worked

Very dirty hotel, not worth the money.

It was to noisy got woken up by loud music, towels had hairs, and breakfast not even a true breakfast, will not stay here again.

What I didi not like was that we were at an event late with my family and each night we were there the key cards were some how demagnetized and we were unable to enter through the rear entrance where we parked. Also two of the 4 nights we had some lady next to us in room 310 i believe, and the Sherifs had to come to the property 2 0f the 4 nights. Horrible experience all around. Never stay at a Extended stay again!

Dear Expedia. When I arrived at the facility, an old lady came out very slow although she was sitting right behind the desk and heard me. No greeting. She fumbled around with the system and told me there is no room available. Then a manager looking lady came out and told me to go to a nearby hotel handing me a slip. She blamed Expedia for overbooking and you don't update the system frequently enough. She looked like she does that a lot. Preprinted slips were already on the countertop. Not sure whose fault that is but thank to the relocation, I was late for the event I was going to attend. Thanks a lot.

The outside from pictures on the web are very misleading. Although the staff was nice it was unkept. The front desk and halls were un swept or vacuumed. The room showers, questionable.

The worst hotel I ever reserved. Poor customer service by Laura, wait over 40 minutes to check in. Filthy place, mattress by dumpster with blood spots on it, signs of bed bugs.Dripping faucet, stained sheets, termites, etc. I checked in at 3:35 pm & checked out the same day by 4:30 pm. Awful experience.

Besides the elevator not working most of the time. My husband and I enjoyed our stay. The room was clean spacious. Restroom clean. The kitchen was great for my week stay. SUSAN WAS GREAT !

Loved our stay felt very at home. The front desk girls were the best , easy check in and check out. Thank you for the wonderful stay.

The Staff are Awesome

Had to wait at desk for 20 minutes . We were at the desk at 2:45 pm . Check in was at 3 pm. There should have been staff at front desk during peak check in hours

Good

Great value

Front desk not very friendly. No housekeeping service available. Too many homeless people around. Not happy.

Everything about this place was good except breakfast was not a continental breakfast.

The property was in a busy area next to the freeway and the freeway overpass. The exterior of the property looked like it was kept up. OK the inside of the property by the check-in filthy carpets does not look well-kept. Well, laying on my pillow, speaking to the person in the bed beside me, all of a sudden there was a scream, and there was a giant cockroach like bug, crawling up my pillow towards my face. It made sleeping uncomfortable that evening. I was glad to check out the next morning.

The sheets Dirty whit a big spot

100 deposit that unexpected that Expedia never told us at first front desk was unprofessional working she kind of don’t know what is come first between checking ID or room available or what

Dirty, the hall and rooms smelled horrible.. no pool..

Wasn’t going to complain, but since you asked… My experience was disappointing. First off, upon walking up to the desk, I had to look over a pile of kitchen items blocking my view of the female clerk who suddenly appeared & seemed a bit brash & hurried. Entered the room which was cold & dreary! Kept a pair of socks on because floor was so cold. Bathrm had two little rounds of soap -1 for sink 1 for tub. No shampoo/conditioner or body lotion! No coffee pot in room (even though there was a kitchenette!) Walls were paper thin & even without trying we could hear noise next door & what sounded like baby elephants running above us!! They offered Breakfast so in the morning much to my surprise, there was no hot breakfast - only a tray of granola bsrs & tiny muffins pre-sealed in cellophane (who knows how long they have been around - yuck) I took a pass on their idea of breakfast altogether! Overall, it was not the hotel for me, or the hotel experience I was hoping for. Sorry to say I won’t return - plus the cost was way over-priced for what we got.