Consistent quality, great location.

Not worth the extra cost to stay here where there is NOTHING complimentary. Frig didn’t work, coffee machine was old and antiquated. I tired to check in early - I booked through Hotels.com and they didn’t honor any of the perks membership allows. Tried to charge $40 extra! Pics show beautiful views but with empty hotel they gave me a room with no view - and I paid for a deluxe room. Never again.

Super nice, was like an upscale studio apartment. Very nice hotel overall well kept and good amenities a few minutes drive away. Every was great. Only issue I had was booked a room with a view on hotels.com and their system didn’t register it, I was told I should use their own hotels brand but if it’s offered on hotels.com they should provide that certain room or else just make it a generic booking. Gorgeous views of the Rockies just out the door!

Terrible switch and bait situation by either hotels.com or the hotel itself, neither will accept responsibility for my terrible experience. I booked a room that clearly stated it was a "mountain view room" after checking in i was given a room facing the back empty lot and office buildings, and not the mountain view i had been promised when i specifically booked the room for that very reason. I made contact with the front desk and they basically told me they couldnt do anything to help my situation without paying a $30 fee or contacting hotels.com. The front desk reception worker never made eye contact with me and had an attitude of "its not her problem and she doesnt care". So i called hotels.com and after 10 minutes of choosing options to talk to a human, i was connected to the least helpful, least understanding, least proficient employee ive ever spoken to on a "customer service call" ... Like i said not one of the two parties involved 'hotels.com or the hotel' tried to make my issue right. I booked the mountain view room to look over for inspriation for something i was working on. But after given a room looking over a dirt and spending two hours communicating with the hotel front desk and hotels.com, i the total opposite from inspired, so i didnt get to complete my project which cost me money. Then wasting money on this hotel when i could have booked a similar quality hotel nearby with the same dirt lot and office building view for 1/2 the price.

Rooms were spacious and clean. Nice set up. Staff was friendly.

Our room was so big and very nice. King bed, big living space, nice bathroom, sectional couch even! Great room and location near lots of shopping and dining. Unfortunately, our heating unit was broken. The desk sent up a crew of two guys to fix it. They were friendly, but after being in our room for 20 minutes, we asked if it would be better to switch rooms. They declined and continued to work for 25 more minutes. It was awkward. We needed to rest and shower, but obviously couldn’t. They fixed the problem, but in the morning, same issue. We called the desk to let them know, but asked that they wait until we checked out to send a crew up. This was not observed. This time, they sent up a crew of four guys who came right into our room. We had to awkwardly ask them to come back, seeing as we needed to finish getting ready and pack. We alerted the desk on our way out. Then, I called later that day to speak with the supervisor on duty, just to express my disappointment that we did not have the privacy that we had hoped for, and that the situation probably could have been handled better. She was very friendly and assured me that she would send my info up to the next chain in command, and that they would call me back. It’s now been weeks and nothing. All this to say, nice hotel, management seemed to fall short or normal expectations. Probably will choose to stay elsewhere since we do not feel that things were made right.

The restaurant was great. The food was well prepared. Our server was very nice.

Fabulous