This hotel was awful. The staff was friendly I’ll give this hotel that but everything else was horrifying. My room was at the end of a long maze of rooms. The building smells old. My view was of crackheads on the street below me shooting up, screaming at each other and defecating out in the open…. To make matters worse my room smelled of something awful. Like mold. Or hot mold. When I called down to the front desks they said they had no other rooms available. Eventually a hotel employee did come up and said it smelled like the fridge had been left open and turned off… I couldn’t get rid of the smell no matter what. I almost left in the middle of the night with the combo of the crackheads below and the terrible smell from the room. The hotel employee suggested I open my window to air out the room but all that did was intensify the noise from the homeless people right below my window. I barely slept. It was awful. That smell. Oh my god. Would never stay here again and it is definitely not a safe area to be walking around at any time of day. Very disappointing.

It is a comfprtable stay...I did not like paying $59 for parking on top of the room fee and then we got a lower parking spot where we had to walk up a flight of stairs just to go to the upper parking pad to get in the hotel

Chose this location because it had on site parking. However, when we checked in, their parking was full & we had to go to a public parking structure a block over. Not a huge deal, just a bit inconvenient.

Central lcity location

Arriving is a nightmare there was no sign pointing to our room number on the floor. If u are arriving by car they should give you instructions on how to find the secret entrance

Hotel is nicely renovated and service was great. Unfortunately, this part of SF has been overrun by homeless drug addicts making personal safety feel like a real issue.

The room was very neat and quiet. The bathroom was really lovely. Real tile and real glass doors! We were in town due to our son’s medical procedure and the hotel was very conveniently located. It’s a wonderful old building with wonderful updates!

First solo trip and was very pleased with my entire experience. Safety is always a concern of mine and having to use a key card to get to your level in the elevator was a nice touch. Definitely planning to come back soon! Also having access to mels kitchen made is simple to grab a quick dinner with out having to step foot outside of the hotel.