Excellent

This was exactly what we needed for the trip. Love the full kitchen and extra space. Sparkling clean and really comfy bed

For a long stay it was very nicely suited

The hotel was good but the breakfast was picked up before time.

The ac did not come on all night in our room! The sink never drained in the bathroom, had to use the kitchen sink to brush our teeth! Coffee was hot and delicious!

Location

As a germophob i was impressed with the cleaniness of the room. The staff were super nice and helpful. We also enjoyed the clean pool every day. The location was perfect, not more than a half hour to zootampa, busch gardens, Aquariums and dinosaur world. You dont realize how convenient a kitchen is when traveling with two little ones, a big bonus for that. Will return and highly recommend.

Everyone & everything was great!! Loved the breakfast buffet! The we’re doing some renovation & the workers were very polite! Well worth staying here & will again.

Reconstruction - no advanced warning - laundry facilities were out of commission, hot tub/whirlpool had disappeared.

Room was clean. Breakfast was a bust, no bread. I don't usually stay at a place because of breakfast, but it would be nice to have bread for toast.

It was okay

It was okay

My room was exactly what I wanted and expected as were the hotel amenities. I never wanted for anything.

Very clean property, good for larger family stays with their 2 bedroom suites. Some of the rooms a little outdated on mattresses and couches, but overall a pleasant stay.

Good

The room was nice, the breakfast wasn’t. While the breakfast sandwiches & pastries were pre packaged, they should’ve been served warm. Instead they were taken straight from the fridge. For guests staying more than a day, the front desk should let them know housekeeping is done every 3 days.

The room was nice, the breakfast wasn’t. While the breakfast sandwiches & pastries were pre packaged, they should’ve been served warm. Instead they were taken straight from the fridge. For guests staying more than a day, the front desk should let them know housekeeping is done every 3 days.

Hotel was very accommodating for us, we travelled with our two large dogs and asked for a 1st floor room, which the hotel was able to accommodate. We booked the King room and it was very spacious. If we’re in town again, we will definitely stay here again.

Hotel was very accommodating for us, we travelled with our two large dogs and asked for a 1st floor room, which the hotel was able to accommodate. We booked the King room and it was very spacious. If we’re in town again, we will definitely stay here again.

I would like to say that the stay there was not exactly what it was supposed to be in the end I see charges that were never authorized and an extra night book that I was not even present this is going to be my first line of communication with hotels.com and their employees that handle this kind of complaint I am being targeted in charge 4 nights I did not stay among a couple of other problems

Courteous staff and clean comfortable room

Elevator didn't work for the duration of my stay.

Our plan was one whole day at Tampa with a night stay!! Wish we could stay for a couple of days more!!! We got a suite at a very competitive price... couldn't ask for more.. Overall a great stay.. very friendly staffs and very clean hotel...

I loved everything about my stay.. I definitely will b back

It was a nice comfortable and quiet place ti stay. Rooms are very nice. Like the laundry room. Convenient.

The room itself was generally clean, but there were little bugs throughout the room. We left a cake on the counter that was still packaged and had to be thrown away because of bugs. Also, tea cups that needed to cool down on the table in the kitchen and desk in the bedroom ended up getting bugs and needed to be thrown away. They seemed to be swarming on the kitchen counters and sink.

This hotel has so much potential to be really nice. But unfortunately it's a little less than average. First the hotel isn't same color as in pictures here. Lots of broken furniture in rooms, such as chair, sunkin in beds, window that didn't fully close, no toilet paper or soaps, trash cans with no bag and extremely slow draining tubs,sink & toilet. Pool is very small. All outer entry doors handles need replacing. The best was the size of the rooms were nice.

It was anclean and friendly hotel. Because of covid there is no housekeeping, coffee maker or shampoo/cond. They will provide towels if asked. No hot breakfast, just grab and go bags with a muffin, granola bar and fruit. Overall, good stay.

The staff was welcoming and the rooms were clean. Furniture was a little dated need an upgrade.

First off after we checked in I noticed they charged my card $20. No explanation. Next, another guest asked to use the fire pit and they said the guy who turns it on isn’t there. Weird. Another guests dogs lunged and barked at my kids while we were waiting for the elevator to go to our room. The room had an acceptable layout, however the beds were dirty and the couch cushion was stained. The beds had several types of hair, dust, fingernail clippings, and skin flakes and scabs. When we went to complain and checked a second room, it was even dirtier. The only consolation was to let us borrow a vacuum cleaner, or to pay for 2 rooms at a higher rate at their sister location next door. I contacted Expedia to try and facilitate a refund because there was no way we were sleeping there and they said unless her supervisor approves it they can’t refund my money. The front desk clerk said her supervisor won’t approve the refund. So don’t stay here unless you like sleeping 6 inches from someone else’s hair and fingernail clippings.

First off after we checked in I noticed they charged my card $20. No explanation. Next, another guest asked to use the fire pit and they said the guy who turns it on isn’t there. Weird. Another guests dogs lunged and barked at my kids while we were waiting for the elevator to go to our room. The room had an acceptable layout, however the beds were dirty and the couch cushion was stained. The beds had several types of hair, dust, fingernail clippings, and skin flakes and scabs. When we went to complain and checked a second room, it was even dirtier. The only consolation was to let us borrow a vacuum cleaner, or to pay for 2 rooms at a higher rate at their sister location next door. I contacted Expedia to try and facilitate a refund because there was no way we were sleeping there and they said unless her supervisor approves it they can’t refund my money. The front desk clerk said her supervisor won’t approve the refund. So don’t stay here unless you like sleeping 6 inches from someone else’s hair and fingernail clippings.

Miss the coffee maker in room but understand with virus around