It's a small town, so you must find a parking lot first or park illegally to check in (not the hotel's fault). Hotel is perfectly located to slopes & restaurants/bars, the lobby/downstairs lounge is large and clean, and the hotel is nice overall. The receptionist was friendly, but she did not tell us about the ski hire discount available through the hotel, or about the ski lockers downstairs. The 1st room (with a view) smelled horribly strong of (animal/human?) urine. They offered to have the maid clean again the next day, but that type of deep odor is not easily or quickly fixed. She moved us to a 2nd room (with a view) which was ALREADY OCCUPIED, so we walked in on people "in bed". The 3rd room (smaller, no view) was a total downgrade, but it was late and we just wanted to go to bed. The jacuzzi was barely warm, the steam room was dangerously hot (people were complaining), and the dry sauna didn't work. Two people started having sex while my husband was resting on the spa lounger... not the hotel's fault, but awkward! Breakfast was fine. Overall a mixed experience, esp. because the hotel is a bit overpriced.

Good hotel with very friendly staff

The hotel is well situated, the staff are friendly, and the rooms were clean. The food was OK, and the common areas seemed fine although as it was half term all these areas were taken over by kids and families running around - so avoid half term time if you're bothered by this. The hotel is dated in appearance, and our room was very dark to the point where we had to use iPhone torches to see inside wardrobe to find/remove things. Our room didn't have any overhead lights except near the entrance door, and as it (like all of Soldeu) was painted in various shades of dark brown it really was a problem. For this reason alone, we won't sta\yt at this hotel again. Our friends were staying opposite in the very similar Hotel Piolets which we visited (it has a nice terrace bar outside, the common areas are a bit more modern, dining room has multiple buffet areas, unlike the Himalai single feeding station :) The room at our friend's hotel was also much brighter, with overhead lights. So I'm giving it a good score overall, and I suppose some rooms may actually have overhead lights - but just for this reason alone, we'd not revisit it.

Good hotel but it’s tiered and needing some TLC

i don't have time

Hotel was great. Staff were helpful and friendly. Slight hiccup with our first room, but the staff swiftly sorted it and moved us. Breakfast had lots of choice - even for a vegan and vegetarian. Magician was a brilliant bit of entertainment one night!

The staff were all very friendly excellent The locker room was awkward to get out of ...up a ramp .apart from that the hotel and food was excellent

Nice comfortable hotel in perfect condition. In center of village opposite the telecabines.