very well maintenance and clean facilit/room, friendly staff and service. Walking distance to shopping and many dining options. Highly recommend.

It was a great stay.

Great stay at the Hilton Garden Inn. We were here for a wedding and the location was perfect for the night before to eat at different restaurants. The room was clean. My only complaint is that the pillows were so flat and could not be fluffed.

I was very pleased very short over night but good Staff at breakfast were especially nice I ate the kids breakfast and it was perfect Thanks for a good stay!

A perfect 1 night stay

Nice room. Room service was good It gets A bit noisy on the weekends and night.

I wasn't impressed for being the Hilton it was awful. Big water bugs and the pool had water bugs in it. No jets in the hot tub the card key has to keep trying to get in the building. All together I was Extremely disappointed for a Hilton experience.

Pool was super dirty. And the next day you would think they'd have it cleaned but it was even worse. So we didn't bother going in again, unfortunately. I also slipped and fell in the shower. The mat that's supposed to be on the tub floor was hanging in which I didn't see, and the minute I put my food in I slipped. Breakfast was good, had good options. Staff was very friendly, and hotel is very close to plenty of restaurants and to the mall. The room was just okay, nothing too fancy. I was really just there for the pool so the kids could enjoy, but it was just too dirty, it had cockroaches and eyelashes,hair and you could see grime. Would I go back?, no.

Enjoyed the stay

Keys don’t work, exercise bike out. Okay visit.

Very clean facility located in the antelope Valley Mall. Many restaurants nearby with lots of shopping to go with it.

I regularly use this facility for out-of-town business consultants, as it's at the mall and has a variety of options for dining and entertainment. This is a clean and well maintained facility, and Hilton brand locations are standard for this.

Amazing stay and comfortable

Easy to get in and out on the highway, lovely quick drive to the poppy preserve for wildflower viewing!

Best place so nice!

A lot of old finishes. Wall paper pealing off very noticeable and everywhere. Lots of holes in the hallway ceiling for some type of repair but not patched properly just placed plastic covers on them. Smells a bit damp. Aside from looks and smell its is a good location for shopping, dining and entertainment

It was amazing. Very quiet.Very clean. Staff friendly. Breakfast was yummy. I was there for a fantastic wedding.Loved the free coffee in the lobby, you don't see this often in hotels anymore. Great job Hilton!

Great place to stay

horrible check in experience, they didn't have our rooms in their "system" the manager that day (didn't get her name because she didn't even bother coming to talk us) told her worker Adam that it was Expedia's problem and to contact them to find out why Hilton didn't have our reservation. I have been booking with Expedia for years at numerous properties and this is the first time I experienced this stressful situation. Thank goodness Expedia came through as always. Customer service at this hotel SUCKED!

Conveintly located. Many resturants in the same parking lot as Hotel. Movie theatre as well. Shopping of all sorts. They serve breakfast in the lobby each morning. Good parking selection. Pool and Jacuzzi. Only downside is a small blowdryer (the kind that sucks your hair in if you have long hair) a bit disappointing that they don't offer a full size blowdryer for the nightly charge. Otherwise great hotel and staff!

Was clean and restaurants were close.

The guy at front desk didn’t know what he was doing. Asked him a question he just said I do t know. Had to ask him to ask someone else. A girl just took over he because she could see he want doing his job

It was nice, but they asked for a $75 charge to check in an hour early, and i didnt realize breakfast was only included with certain bookings till the morning. But the room was nice, the staff friendly, and i enjoyed the pool and hot tub.

Rude staff, that invades your space and has no respect for privacy. Over charging and adding charges with no explanation. Management who refuses to make racist, rude staff accountable for unacceptable actions.

We liked the price and lobby area, which was very nice. But right past the lobby, there were cracks in the tile. The elevator “help” sign was “Elp” and needed updating. The carpet was very worn and made the hallway smell like carpet shampoo. Scuff marks on outside of door. Free Breakfast was subject to your status with Hilton (I’m assuming) and we were told the next morning we were not eligible. What? Since when? Electronic key took many attempts (and we know how to use).

A real nice motel.

good stay no issue

Stayed here for a soccer tournament. Very accommodating and we really enjoyed our stay. Only thing is that I purchased breakfast with my package, but was told it didn’t show I paid. The girl came and brought me a bill of $65 to my table.

This is a nice hotel, close to lots of shops and restaurants. However, they charge for parking which is ridiculous considering there are literally 1000s of empty parking spaces around. This hotel is in Palmdale, not New York City.

Nice hotel with nice amenities. Very clean. Staff was great!! The heater was very noisey and woke us up quite a bit. This happened on our previous visit here.

I wished I was advised of the pay to park policy in advance.

I am writing this email, for the reason that I was the night of January 28, 2023, in hotel Hilton garden Palmdale california and everything had gone well, but when we prepare our belongings to leave and check out, I noticed that in the bed was a rat waste; rats are transmitters of various diseases, my husband and I worried about our children but fortunately it was not their bed, however I hope not to have any consequences in the family health for this situation, I send you the evidence and I hope you can put more care, really pay attention to this and we can continue being guests of your hotel. I need an answer on asap.