First, I want to say that I am aware that this is not a luxury hotel. It’s a budget friendly establishment. Upon checking into our room, We noticed that the room was dirty and we found what appeared to be blood stains on the sheets of the mattress. there was a lot of grime throughout the room. we proceeded to speak with the front desk manager on duty. The manager offered another room, but what can we expect after finding the first room in such a horrible condition? I instead respectfully asked for a refund the management refused to issue a refund stating that it was against hotel policy. It is clear that the management of this hotel does not focus on customer service. Instead of understanding the situation and making an exception, they stood by their decision of not giving me a refund, I lost the money that I paid for the stay and I was forced to book a room elsewhere which cost me more money. This is unacceptable. I do not recommend anybody staying at this Hotel.

Great location, wonderful employees, everyone was extremely kind & helpful. Our room was very clean and stayed cool. Beds were very comfortable! Pillows were also comfortable!!! We will definitely bring stay here again. Sad to go home… we felt so at home at Kuhio Banyan Club. Thank y’all for making us feel so at home.

Roaches

Not children friendly

We booked almost last minute and didn't spend that much time in the hotel. The location was good for us--a pleasant walk to the beach though the market, close to lots of restaurants and shopping, and on several bus routes. No place to park a car, so no point in renting one. The shower was too small and there's no place to put your soap/shampoo. The soap holder is tilted so everything slides right out. My guy hit his head trying to pick up his shampoo. Put in a hanging caddy!! It's a bit too close to the club scene. Thursday-Saturday night music until 3-4am. Overall we enjoyed our stay. The kitchen had a fridge, stove, microwave, coffee maker and the cookware and dishes etc. for eating in. The hotel provided beach towels and boogie boards. The employees were pleasant and helpful.

This is our second time staying at this property and we will return. We love the location. The staff is extraordinarily friendly, and we found our room to be clean and imperfect order each time we’ve stayed. The property is an older property and does not have many of them amenities that others do, but this property is in a perfect location and has a perfect price. We would definitely recommend this to someone looking for a nice budget friendly Stay in Waikiki.

I was supposed to stay two weeks but after one night I decided to check out. I offered to pay for the one night I stayed. The front desk said I had to put an additional hold of 250 for smoking and over 500 for damages which would be returned at check out. I was also told that in 72 hours I would have my answer about my refund for the 13 days I didn't stay and the almost 800 additional holds on my credit card. The 500 wasn't returned I am still awaiting for the 250 and the remaining 13 days of my stay. I grew up in Hawaii and this is the worst form of ALOHA I have ever seen! Never again! To top it off a roach run across the bathroom floor! A crooked operation!

Location, location, location! Obviously you pay for what you get and this isn’t a 5 star resort but I think location is the most important thing when your travelling. All you need is a clean place to sleep which this was. It was clean (except for 3 bugs) and the bed was quite comfy. Hot water in the shower, a small kitchenette with everything you need. The bed is in the living room so it is quite small but it was fine for us. There’s a nightclub literally right beside which is super fun and don’t worry you don’t hear any noise coming from it. There’s a huge mall right across the street, and tons of restaurants everywhere. The beach is an 8 mins walk and actually we walked everywhere. Everything is super accessible from this place. The staff was super friendly and accommodating. There is wifi (even tho it doesn’t mention it on the listing) and the laundry is shared. One thing that I didn’t like was there’s no balconies! Aside from that a great place to stay if your looking to save money and to be located around everything.

This is a great hotel to stay at because it is in the center of it all. If you are planning to use the room just for sleep. Location and ease is the best but bed wise its a fold out so not the greatest but not super awful. Also had a little bit of ants but not unmanageable. The hotel is also not super cold but the a/c is pretty okay.

The stay started off with the property asking for 20 more than the amount Hotels.com said they would collect at check in. The property said it’s Hotel.com’s fault for using an outdated amount. I was too tired to argue and this was a lesson learned, not to use both companies.

The only thing that i did not like is the little roaches in the kitchen and bathroom. The room was clean and well maintained, but the smell of bug spray on the bed and the roaches kinda bothered me. I was afraid of bringing them home with me. Everything else was fine. There was no maid service, which i wasnt told of.

We were on a budget, but honestly. Exceeded my expectations, this hotel is so central to everything! It’s right behind a major mall, just a short walk to the beach, a free night club you get into right next door (if you’re into Latin/hip-hop), and so much public transportation around (we literally went to and from the airport via bus, and just about anywhere with a day pass you can buy across the street)! Hospitality is on another level, we were able to drop off luggage before check-in, and they also offered to store our luggage after check-out if needed. Not to mention they provide beach supplies (towels, chairs, floaties, boogie boards, umbrellas) by offering/ asking! Loved, 10/10 recommend.

We were surprised with the amenities in the room. The kitchen was very nice although we didn’t get much chance to use it. Complimentary coffee was much appreciated. The living area was quite spacious when the Murphy bed was tucked away. Only thing I didn’t like was how many mirrors face the bed (for superstitious reasons.) Great place to stay for the price and location!

central value for money

This property is really old, but it is clean and well maintained. The staff was super friendly and helpful when i was checking in.

I was very much disappointed that this was apparently a timeshare “resort” property. Most notably, many of the staff personnel tended to talk down to me. My last straw was when a day security guard scolded me when not securing a door behind me. I had to report such lack of professionalism. I had to explain to them that I was a customer and not his enemy.

Friendly, helpful staff. Clean room. More street noise than noise from the nightclub.

I didn’t stay here. I arrived late at night from the airport. They were closed & not available.

Small room, but the location is great! I highly recommend this place to stay in.

It was fine not too good not too bad the neighbourhood was nice not the place. They charged a 250 holding deposit which was annoying. They don’t have a bedroom but a bed that you have to pull out of the wardrobe literally so was not that happy.

The staff is friendly. Everywhere is convenient to walk to. It’s just the building is like old time share. It is clean

Amazing location

Staff very friendly, room was clean and comfortable, location wise excellent. If ypu rent a car do a research where to park, public parks near by are very expensive for overnights.

Great walking accessibility to everything around us!

There was no parking in this apartment.

Location is great and central to everything in Waikiki. The doors to the Murphy cupbourd did not close. Draws were not straight and draw properly. Kitchen old and shower needs updating. Refrigerator even at a maximum setting was not cold.

large rooms well equipped kitchenette and very large bathroom. Very quiet

Last minute one day add on to our long 8 night trip. We decided to get a cheap hotel and found Banyan. The property is very outdated, the bed was one of those wall pull-down. There was a kitchen for cooking, small fridge, and the bathroom did not have a vent and there’s a window above the shower to the outside. I felt like I was in the Philippines, but expectations weren’t high. Although the quality of the hotel is not to standard, I appreciate the fact that it is located right across from many small & big restaurants. After our first night stay, we relocated to our planned stay at a local resort and I have to tell you, we walked 15 mins just to get back to this area. I also appreciate the fact that they provide beach chairs, umbrella, coolers, etc for free!! Our high paid resort charges for such items. Hence, once again, 4 star.

Easy access to all amenities and transport. Close to the beach. Clean and well equipped.

If you’re looking for something quick and comfy, that’s the place.

Convenient to all amenities. Very old building and outdated.

Small hotel in good location. Great service, willing to do anything for you. Stay regularly. The room is small but the fold away bed works well.