The staff were very nice but the room is kinda dirty. There was bugs and ants so be careful.

Hotel advertised a bar and evening dining which was unavailable during our stay. We checked online to make sure what services were available and were disappointed not having a bar to meet friends. We were in town for a funeral and unfamiliar with the area which is why we chose this hotel.

It just wasn’t one my best experiences

The staff were not helpful, and lazy

We were very surprised with the beds. The mattresses were flimsy to the point when we sat on them and if course slept in them, they caved in the middle. They felt like an air mattress when its losing its air. we didnt complain to the front desk because we got it late around 11 and needed to get some sleep before getting in the road. Although the room was nice, we were very disappointed by the mattresses.

Had a wonderful stay, staff was very professional

I drove 5 hrs to attend an event in Waldorf, Maryland yesterday. I originally had another hotel booked, but when I arrived at that hotel, it was an absolute disgrace of how unkept the hotel was, the conditions and nonexisting customer service. I booked that hotel because of the close proximity to the event that my daughter and I had to attend; however, after that horrific experience, I decided to find a hotel brand that I trust - The Marriott brand. I quickly went online and booked a room at the courtyard Marriott in Waldorf. Although this hotel was a little further than my event destination, I was happy that they had availability. When I arrived at the hotel, I was excited to see from the outside that this was definitely the type of hotel that I would stay in. It was well kept and clean on the outside. Upon entering the hotel, my daughter and I were greeted very professionally with a smile by the rep at the counter. He got us checked in and gave us pertinent information to make our stay enjoyable. It was a refreshing feeling being treated like valued customers and seeing how clean and refreshing the lobby area was. Our room was on the second floor. On the way up, I was a bit nervous about the elevator because it made weird sounds and sounded like perhaps the door needed to be “greased”; it took a while to close and had a scratchy, dragging sound. The room was nice, clean, smelled good, and the beds were very comfortable.

It was a great stay. The facility is older and some things were coming apart in the bathroom. Otherwise, great stay. Staff was very friendly and accommodating.