- [ ] People smoking weed in the hallway - [ ] Filthy room - [ ] Dirty bed - [ ] Disgusting smell everywhere. - [ ] No phone in room - [ ] Not adequate light in room - [ ] Complaint front office people and they seems helpless - [ ] My worst experience ever. - [ ] Booked through Expedia and complained but they said write a review

Overall, it was okay. Need new carpet in the room.

There were bed bugs!!!!

I thought that it went through some remodeling, but it didn't look much different than in the past. I had to switch rooms because the first one looked like someone was still in it. It could stand a lot of remodeling, to include the furniture and carpeting.

the room was ok but no new towels and ice machines not working,leaky building and staff was so-so.

Had to switch rooms twice as first one smelled of marijuana and was not clean. Second one smelt of cigarette smoke.

The only thing I didn't like was that the HVAC system in my suite was not working during this cold weather. Also, on my television, the picture was larger than the screen so some things couldn't be viewed such as scores when watching sports.

Our room completely smelled like smoke as soon as I opened the door the comforter had a big black spot on the top and under on the sheets weren’t any better but we were able to get a refund.

The room had roaches. The breakfast was horrible. They only cleaned & gave new towels every 3 days. Didnt vacuum the room or clean anything. Allowed guest to sit in cars blasting music. Sounded like construction was being done @ night. No transportation provided. Pool room was nasty.

I want a refund the pool area hard mildew towels Roach in the bed this was a very bad experience they where out of breakfast supplies you charged my account $489.00 I want a refund as this stay was horrible

This place had potential to be great but it didn't happen.

Price does not match conditions of this property. Pretty sure people live here too.

THE FRONT DESK CHECK IN WAS GOOD. THE BED WAS COMFORTABLE. THE AREA OUTSIDE THE HOTEL IS NOT THE BEST. AS A WOMAN I WOULDN'T FEEL SAFE STAYING HERE BY MYSELF. THE POOL WAS NOT CLEAN SO WE WOULDN'T USE IT. THE ROOM HAD A GOOD BED BUT THE FLOORS WERE VERY DIRTY. THE ROOM NEEDS A DEEP CLEANING. I WOULDN'T STAY HERE AGAIN. THE PRICE WAS LOW BUT THE AREA IS JUST NOT GOOD.

It's in rough shape with poor housekeeping. Hotel has a pretty solid marijuana smell. For the price it's definitely get what you pay for, maybe a little less. Housekeeping wasnt completed in the room prior to entering (dirty towels in the bath tub, no soap). Beds were comfortable. Price was low.

The toilet bowl U had to hold it down for a long time in order for it to flush properly. There was a smell like a basement that had water sitting. In the bathroom the toilet paper holder was rusty and the dove bottles were used n almost empty. The tv wasn’t working. Outside by the elevator the trash had been overlooked for the entire time I was there. No one came to change it n it appears that homeless ppl stay there regularly maybe thru a city program or something. I had stayed there a couple of years ago when it was new and it was nice now it’s a ghetto hotel. I will NOT ever stay there again smh.

The staff were extremely nice and went out of their way to accommodate me. The breakfast. housekeepers and staff were great. They had a refrigerator, hairdryer and toiletries were available. Staff went beyond what they needed to do to help me. The only problem was that the elevator was broken and getting luggage to the room was a little bit of a problem cause my luggage was heavy. They did help me carry it to my room on the second floor. All very nice and accommodating.

Elevator doesn't work

I just want to start this off by saying I never leave comments and I’m one of those I don’t care where I sleep kind of people… so first issue was I bought some sodas and snacks from the front desk the late night personnel told me cash only and I had to take money out of the atm ok so I did next day I was told that was not accurate so I’m pretty sure he pocketed my money .. that is fine if he’s ok with stealing not my issue. So next problem was unknown spatter on the walls ans stains on the carpet. Smell of weed doesn’t bother me so if that isn’t your thing don’t stay here. Also elevator was not working which would be ok but I had a handicapped person coming to meet us and he wouldn’t be able to get to the room. I did not address this issue since we had checked in late and things were just kind of in shambles at this point. So he went back home. So here is the biggie for me roaches . They were on the dresser and night stands. No phone in the room to call front desk. We all have cell phone so not absolutely necessary but just strange for a hotel. Anyways I just want people to be informed of you are not from the area. Happy and safe travels friends

Didn’t like anything about it.. very terrible.

Staff was nice.

There were too many “out of order” the guest bathroom, laundry, elevator, fitness center. The staff was wonderful. The pool was grimy, oil and dirt was floating on top of the water. If it wasn’t for the staff I would have checked out.

The are appeared unsafe and there were 15 people around the building at each entrance at midnight when I arrived. I was afraid to get out of my car to walk up and check in.

I love the service. All the hosts are pleasant. Rooms are clean and close to shopping centers.

Staff was friendly. Bed was comfortable. Hotel in need of updating.

Nice!

Nice rooms and staff but a nasty lady outside the hotel all night wanting to get in.

Stay was nice

This is my last time visiting this hotel, it was a bad experience. First off it was a dirty wash cloth left in the bathroom and then i opened the microwave and it was filthy the comforter on the bed had a stain on it. Another guest had music playing loud at 2a.m in the morning and i couldn't call the front desk because it was no phone in the room, then it sounded like someone was wrestling or fighting in another room,horrible experience it wasn't worth the price!!!!!!!!

Bathroom had roaches in the tub. The water in the sink wasn't going down. Rusted doorways, needs new paint, and the carpet was sticky. The bed was very comfortable

Horrible. Had to change rooms 3 times before they gave me a clean room with clean bedding. When i did get a room or still want that clean and i broke it from something i came in contact with..i only spent 5hrs in that room before checking out the next morning... never stay here, plus, it's ghetto as all get out!

Next room people too loud

No enough lighting. No telephone. No enough chairs in the room. Breakfast too scanty-more variety needed. Neat room and neat environment. The staffs were friendly and helpful. Thank you.