My stay was very nice very clean and quiet and the bed was so comfortable. Customer service was great. Have no complaints. I enjoy my day.

Very nice and safe place to stay but I will say that the breakfast was nasty.

Friendly staff, clean room, good breakfast!

On 12/1/23 my family checked in to an iHG Holiday Inn in Crestview, Fl The front desk person did not greet us or say Hi. She only stated I need your id. They gave us room 209. Went up to 209. Room smelled like urine and the floors were all sticky. Went back downstairs and the front desk staff made a big deal about needing to switch the room due to me booking third party. The house keeper was there and she stated that 209 was the last room to be cleaned and that the previous guest left it a mess. She switched us to a king suite 211. I originally was booked for a 2 bed queen suite. Thus loosing a bed. Next, she walked us up to room 215 to get roll a way bed. I had to roll it back to the room. My husband had to go back down to get extra pillows and towels. Again, met with hostility. The indoor pool was very cloudy and dirty looking, so my husband used the hot tub. The next morning 12/2/23 while exiting the hotel, we passed a front desk person who was screaming at the housekeeper that we met on 12/1/23. It was also noted during breakfast the hotel had not emptied their community bathroom trash and it was overflowing onto the floor. You might want to check out the dirty curtain hanging in the dining hall too where all the breakfast guests eat. On 12/2/23 my son saw a cockroach by the thermostat and took a picture so that we could show staff upon checkout. Upon checkout, the same lady that was berating housekeeping, told us because we booked third party there was nothing

Hotel looked ok but we found multiple live roaches in the room.

Very friendly place

Wonderful stay.

My kids really enjoyed the in door swimming pool

This is my favorite place to stop when I am going to visit my family in St. Pete, Fl. The staff are friendly and helpful as well if there is anything you need. I feel welcomed and very safe there and this is important to a me while I travel alone.

All good

We were greeted by a very friendly helpful clerk! She directed us to the local attractions & offered us a freshly baked cookie! The hotel is spotless! Breakfast had a large variety of options!

Very clean and quiet place, location excellent, definitely will stop there again when I travel that way.

The gentleman working made my brother leave while he was on the phone with me knowing I was paying for a room for him.

This Holiday inn Express was awesome. I thoroughly enjoyed my stay. My husband and I decided to get away for my birthday and we enjoyed all the amenities they had to offer. Thanks to the staff!!!

This was a nice facility and good location. The traffic is tough due to construction and population. The pool was nice and we used the hot tub. Both satisfactory. We chose a larger room and did enjoy the second tv sitting area. Breakfast was fair. I did find something to eat but to be honest it was not that great. But, like I said, I did find something to eat there. I will also add that the room was clean and maid service very good. However, being summer and in Florida, there were a few small bugs in the bathroom. I notified the front desk and they took care of it. This sounds like a red flag, but to be honest, it was not terrible. But to be honest in my review I did want to mention it. Staff very nice and parking easy. Walking distance to restaurants and the area is nice, busy, but nice

I love the size of the rooms and the furnishings. The breakfast was perfect. I generally dont eat breakfast, the aroma was nice and it had me curious about the menu. I ate breakfast bot mornings of my stay . Thank you !

This hotel made us realize we shohkd only stay at holiday inns.

Check in was quick. Beds were comfy and much needed. Room was clean.

Very clean, quiet, and comfortable. Nobody has better beds, pillows, and blankets than Holiday Inn.

Very Affordable and Real Nice Facility.

Better than expected. Nice place right by the Interstate.

Property was very clean and nice, staff was very friendly and accommodating

It was nice for 1 evening.

Best hotel in the area , the beds were very comfortable front desk very pleasant Overall nice stay

Great stay, staff was awesome and helpful. Pretty good breakfast options as well.

It was a very nice stay beds were comfortable and front desk was very helpful

Everyone was very pleasant & helpful

The property was so so I’m guessing it was because of all the construction taking place around. The jacuzzi was cold as well.

Great and clean

Everyone was very nice and friendly. The room was clean and I love the fact that they used dove products

nothing

The guy checking us in was all business no welcoming attitude. Breakfast was disappointing. All the bagels were flavored, no plain. I went and bought my own. 2 slice toaster very inadequate. 4 slice needed. No waffles, replaced with pancakes that were very thin and rubbery. Good choice of muffins. After our 5 day stay as we were getting ready to check out, there were no carts available. Too big of hotel to only have 3 carts. Other 4 story hotels had 6 carts. 1 cart in breakfast area with cooler on it so not available. 1 cart loaded with family stuff while kids played in business area and then they ate breakfast. He hogged that cart for well over an hour. Who knows where 3rd cart was. Many complaints to front desk. There were a lot of elderly people checking out and needed these carts. We are 74 and others were older and we all had to make multiple trips to our vehicles to check out. For this reason only, we would never stay here again. The one elderly couple who was well in their 80's had been there for a week. I doubt they will ever be back. I think the front desk 3 people at front desk could have looked around and at least asked the cart hog to take his stuff to his car and let others use it. When we were leaving cooler was not on cart in breakfast area but the cart was not brought out to be used. The other ladies at check in area were all friendly and helpful. They should train that guy to be as nice.