clean staff are lovely and welcoming- bed : comfort clean, soft and comfy- highly recommended

Very spacious flat, perfect for enjoy your stay in Chengdu. Great location, 10' away from everything by taxi.

It’s a great experience. The front desk staffs and housekeepers were all very friendly and professional. Highly appreciated several front desk ladies, so nice and helpful to arrange us to switch room. The hotel was clean and comfortable. The hotel is located at the center Chengdu, easy to access many tourist attractions. I’d to choose this hotel again next time when back to Chengdu.

Clean and spacious

The Somerset is perfect for my needs. It provides a high quality living space for long stays in Chengdu. The bed of extremely comfortable, there is lots of cupboard space, the kitchen is well equipped and modern, the furnishings are good quality and the living space is very generous

Pros: good location and nice views, daily cleaning, easy to communicate with hotel stuff. Cons: TV quality is not very good, and the remote did not work all the time.

Nice staff, not much but street food for dining.

The property is huge and comfortable. It was at the great locations, breakfast was lots to choose from, and king size bed was really comfortable. Only thing that I didn’t like was the pillow which had smell of goose. I used a towel to cover up and it did not bother me after all but I wish their pillow was better.

Convenient location to explore city, easy access to city center and airport. Hotel is well maintained, rooms spacious and well equiped.

Have a washer and dryer in each unit and very convenient location. Walking around the center of the city.

Wonderful stay!!! Great location!!

The front desk is very friendly and helpful. The room I booked is big, clean and comfortable. I highly recommend.

This was my first time staying at Somerset Riverview in Chengdu. The rooms were clean and they upgraded my booking to a bigger suite. The kitchen and laundry amenities were amazing, I was able to heat up my food and do my laundries during my stay. All the staff were very friendly and helpful, from front desk, housekeepers to securities. Good location, near metro stations.

Spacious and comfortable rooms with lots of cabinets and drawers. Breakfast is wonderful with a variety of Chinese dishes and lots of veggies which our family loves. Location is central so it’s easy to get to different places. Will definitely return. Thanks.

Located in the center of the city, easy to go to any where by walking or any kinds of transportation. Huge room with kitchen, washer and dryer in the unit. Front desk and cleaning staff are is very friendly. Super convenient for family. I would love to stay again.

Everything in the shell they say was missing make me got to go to the room in the closet I don’t like it

Great location and spacious space

The location is convenient. The rooms are large. The toilets are nice but the only issue I had was a) the heating didn’t work. I think the whole building had it turned off as it was cold and I turned all the heating on for the AC and it was not turning out hot air. B) there is a massive construction site next door and they work at night. I had to change rooms because of the noise. Basically the end room the executive one bedroom suite (the bedroom) faces the construction site. It’s pretty impossible to sleep in if you’re a light sleeper. I had to request to change to the river facing room for a good nights sleep. So my advice is not to get the executive suite but to get the other 1 bedroom premier and request river facing unit.

Nice location and kind employees at the front.

Nice location and kind employees at the front.

in the center of Chengdu, close to bar street with perfect night view

The staff were very helpful, Good location. The breakfast was good and the Maan Cafe downstairs was awesome

I arrived in hotel very late. There is still staff helping me to check in. The room is clean and tidy. Service is also good.

The location is convenient, room is spacious, staffs are friendly

We initially were placed in a room and then on the second night @ 6pm was asked to move out by the hotel staff as the hotel made a mistake in room allocation. the hotel staff didn't offer any compensation or assistance in moving and demanded we move out of the room they placed us in initially within the hour. they then placed us in a room with no air conditioner when it was nearly 30C outside. the inside temperature of the room was 27C. I complained over and over and eventually the air conditioner was fixed for one night then it broke again. when requested for room change the hotel staff insisted that there were no rooms available and refused to put us into one of the bigger suites. eventually after 3 days of pestering on my part the hotel agreed to move us into a larger room but insisted on us paying for the different in room charge and refused any compensation. we had registered the room for a party of 4 adults and a 2 year old, somehow, the hotel initially allowed us all to have breakfast but when we got moved into the larger suite which we had to pay additional due to the broken air-con and the broken appliances, the hotel decided that only 2 adults can have breakfast and demanded additional 53Yuan for each additional person for breakfast. the hotel staff are generally not very nice. one of them I found to be helpful and sympathetic. the rest simply don't care and don't want to help. the duty managers will make up different lies to fob customer off.

We initially were placed in a room and then on the second night @ 6pm was asked to move out by the hotel staff as the hotel made a mistake in room allocation. the hotel staff didnt offer any compensation or assistance in moving and demanded we move out of the room they placed us in initially within the hour.they then placed us in a room with no air conditioner when it was nearly 30C outside. the inside temperature of the room was 27C. I complained over and over and eventually the air conditioner was fixed for one night then it broke again. when requested for room change the hotel staff insisted that there were no rooms available and refused to put us into one of the bigger suites. eventually after 3 days of pestering on my part the hotel agreed to move us into a larger room but insisted on us paying for the different in room charge and refused any compensation.we had registered the room for a party of 4 adults and a 2 year old, somehow, the hotel initially allowed us all to have breakfast but when we got moved into the larger suite which we had to pay additional due to the broken air-con and the broken appliances, the hotel decided that only 2 adults can have breakfast and demanded additional 53Yuan for each additional person for breakfast.the hotel staff are generally not very nice. one of them I found to be helpful and sympathetic. the rest simply dont care and dont want to help. the duty managers will make up different lies to fob customer off.

We had a comfortable 2 bedroom apartment in central Chengdu. Beds bathroom lounge etc were very comfortable The apartment was a little tired and in need of some renewal. Wifi was only just good enough The facilities - pool table, table tennis, swimming pool were excellent. Breakfast was quite good but would have been better with more fruit, bread rolls, more coffee making facilities and enough tables! We were however very comfortable. We visited panda research centre - a real highlight and leshan, emeishan. Really enjoyable

We had a comfortable 2 bedroom apartment in central Chengdu. Beds bathroom lounge etc were very comfortableThe apartment was a little tired and in need of some renewal. Wifi was only just good enoughThe facilities - pool table, table tennis, swimming pool were excellent. Breakfast was quite good but would have been better with more fruit, bread rolls, more coffee making facilities and enough tables!We were however very comfortable. We visited panda research centre - a real highlight and leshan, emeishan. Really enjoyable

Lovely multi storey hotel overlooking the river and amazing illuminated multi storey city buildings about five minute walk from underground. Subway and Seven Eleven right downstairs but nothing much else around unless you walk. Staff very helpful especially Lucy Lou. Breakfast plentiful but catering more for the Chinese appetite. Great value hotel. Taxi to panda bears y45.

Lovely multi storey hotel overlooking the river and amazing illuminated multi storey city buildings about five minute walk from underground. Subway and Seven Eleven right downstairs but nothing much else around unless you walk. Staff very helpful especially Lucy Lou. Breakfast plentiful but catering more for the Chinese appetite. Great value hotel. Taxi to panda bears y45.

The room is very spacious and clean, with a big bathroom, a kitchen, and a nice view on the river. The receptionists were very helpful even though their English wasn't always that good, but with the help of translation apps and sign language everything worked out pretty well. Next to the hotel is a 7/11 and a very nice café where you get 10% off the price as a hotel guest. The gym is very small but it sufficed for my personal workout. We really enjoyed our stay at the Sumerset Riverview and I would recommend it to everyone.

The room is very spacious and clean, with a big bathroom, a kitchen, and a nice view on the river. The receptionists were very helpful even though their English wasn't always that good, but with the help of translation apps and sign language everything worked out pretty well. Next to the hotel is a 7/11 and a very nice café where you get 10% off the price as a hotel guest. The gym is very small but it sufficed for my personal workout. We really enjoyed our stay at the Sumerset Riverview and I would recommend it to everyone.