The room it’s perfect, but restaurant 1/5.

The room it’s perfect, but restaurant 1/5.

Exceptionally friendly services and well trained staffs. Room service and @Breakfast. Request granted when asking to switch room due to foul ac smell.Thanks a lot, really appreciated it.

Exceptionally friendly services and well trained staffs. Room service and @Breakfast.Request granted when asking to switch room due to foul ac smell.Thanks a lot, really appreciated it.

It was a nice experience overall

when I need Addition Bed, we're waiting for 1.5 hours for that. so bored and tired. no more this Hotel

when I need Addition Bed, were waiting for 1.5 hours for that. so bored and tired. no more this Hotel

以這價錢來說是很滿意的，乾淨舒適.附近有local food , walking distance .而且對面有KFC and Supermarket.

Stayed a few hours when the hotel we were at previously was unable to give us a late check-out. Room was fine, and the staff was cheery and professional.

The hotel was good and clean. The surroundings were also close to food and city center. My only complaints were about cable tv that was not working, and wifi that kept asking for login.

Terribly discusted..toilet system not working..staff on reception do not speak or understand English

Terribly discusted..toilet system not working..staff on reception do not speak or understand English

My-New-Years-Eve-was-spent-here-for-2016.15-minutes-walk-to-beach-and-activities.Shops-directly-across-the-road.Felt-safe-and-secure.Convient-location-to-check-out-other-parts-of-Bali.

Overall is quite good except for the daily breakfast. Food served are similar during our stay (4 nites). Need to hv more varities / or at least change the daily menu.

Staff were friendly, hotel was clean and tidy, bathroom very small, could often smell cigarette smoke in rooms as people could smoke in hallways, location wasn't very good, very busy street. Room service was nice, however the hotel had no bar and I couldn't have a cocktail or alcoholic beverage except bintang. Disappointed by this aspect as well as location. I would not recommend for long stay, but overnight fine.

The breakfast could be better quality. Hotel room not very clean. Spent way too long time during check-in although that was around 9pm already......Anyway this is a very affordable price so we can't complain much about the quality.

The only problem we had was a lot of the staff did not understand English very well and I think it is more a corporate motel for seminars and not so much for a holidays as it is not close to the beach or shopping. We were the only non Asians in the motel for a week so it was different but a pleasant stay. I think if we return to Bali we would stay closer to the beach.

Staff where extremly friendly but very limited English so wasn't easy to arrange things.

We enjoyed our stay, beautiful buffet breakfast every day. A bit far out of town, although there was a good supermarket directly across the road.

I was in transit from Bali to another part of Indonesia and I stayed a night at Santika. It's a decent clean hotel with the necessary amenities for the traveller. The only down side was the traffic in Kuta - horrendous! But that's life in Bali. Kudos to the traffic controllers from the hotel who made it less scary crossing the road!

Facilities: Bare minimum; Value: Average price; Service: Helpful, Polite; Cleanliness: Tidy, Neat; Hotel aimed at Asian cultures not westerners, very basic Hotel. Would not stay again, no atmosphere especially for kids

nice location, very kind and helpful staff, super hotel near the center of Kuta

Efficient check in and porter explained how things in the room worked (e.g. safe, tv, etc.). The room was fairly small and the bathroom tiny but it was only for one night so it was ok. It is a hotel that's more for business travellers or people on a one or maybe two night stop over in Kuta.

Efficient check in and porter explained how things in the room worked (e.g. safe, tv, etc.).The room was fairly small and the bathroom tiny but it was only for one night so it was ok. It is a hotel that's more for business travellers or people on a one or maybe two night stop over in Kuta.

our experience at this hotel was very good we arrived at around 7pm and were welcomed with a refreshing drink the staff were very friendly checkin was very fast no waiting at all our room was on the ground floor right in front of the pool we had 3 rooms together 2 were interconnecting. Breakfast was good had both western and indonesian available staff were very friendly and made the effort to speak to you. The rooms were cleaned every day normally when we were out for the day so it was nice to come back to a clean room. Staff happy to book any trips for you but no information avail at the hotel for day trips. if this was avail would probably have gone on a few more trips. checkout was at 12 noon which was also a smooth process. As we didnt leave until 10.50pm so we could leave our luggage at the hotel until time to leave this was very helpful.

Secuirty was helpful, helping us cross the road to the supermarket and KFC. Buffet breakfast was good, as it changed daily. Locaton is around 15- 20mins walk to main area of Kuta. Try the non alcoholic Sangria, so refreshing.

The staff are wonderful, very friendly and helpful. The rooms are good, everything worked perfectly we had no problems. The location is great, only a 3 min cab ride from Legian Street which is where you want to be. You could even walk there! There is no alcohol served at the hotel though, not even in the restaurant. No swim up bar! And the pool is in the shade for most of the afternoon, there is no where else to sit out and tan so if this is what you're after then I suggest choose a different hotel. But everything else was perfect, this hotel is GREAT for families!!

My experience overall was quite pleasant. The hotel was very clean, staff were very welcoming, helpful and friendly. The hotel was in a good location- quite close to everything. The security is very helpful, he will find a cab for you. Also, I was told "Bluebird" taxi's are the way to go. Tip: Traveling by taxi is much cheaper than using the car service offered in the hotel.

Although the hotel is clean and the staff very friendly, the location of the hotel really let's it down. You have to get a taxi to everywhere from the hotel. Ripped off by a taxi driver that picked us up from outside our hotel.

Having been to bali many times you come to expect friendly service and santika is no exception, the staff here go above and beyond that, i highly recomend it if your staying in bali for any period of time you stay at santika 8.5/10

BEWARE there are 2 Santika Hotels in Kuta, they misrepresent themselves, they are a Group of hotels run by the same management, so both Kuta hotels appear together. My husband and I along with other couples (that we did not know) all found ourselves at the Hotel Santika inland in a 'premiere' room instead of at the Santika Premiere Resort. We were lucky enough to change hotels to the Dynasty and had a fantastic stay there and would recommend the Dynasty.

The staff were friendly, hotel was new and clean, however it was located too far away from the action in Kuta. It was quite busy with a lot of local tourists and tour groups.