Great room, excellence service and food both breakfast and dinner were great.

Staff were all friendly and helpful. The restaurant on the roof is amazing and have a nice selection of Gin in the bar :) the rooms are basic but large.

Riad-like guest house. The room was correct. The staff was extremely helpful, they are caring and service-minded. They supported to find taxis every day of my stay and were ready to help with anything!

Riad-like guest house. The room was correct. The staff was extremely helpful, they are caring and service-minded. They supported to find taxis every day of my stay and were ready to help with anything!

everything was perfect and the hotel is really nice

everything was perfect and the hotel is really nice

Staff shouted at me in front of many guests and diners as they had no experience with expedia pre paid bookings. I was humilliated - Mr Sidaty was genuinely shouting at me that he was going to frogmarch me to ATM while threatening to block me from leaving the hotel in the morning ('you'll see, you'll be late to the airport'). He later conceded but had refused to attempt to read my receipt or to contact the person in charge of pre laid bookings as it was a Sunday and they don't work Sundays... Upon requesting a glass of wine after this crappy experience, and with no other guests eating at this time, Sidaty disappeared into the office and for 15 minutes proceeded to chat with the guard, insisting all the time he was coming. I had to request 4 times to get served. Final straw was that I twice notified of my early departure and was twice told by Mr. Sidaty that a breakfast pack would be ready to go for me in the morning, which unsurprisingly it wasn't.

Staff shouted at me in front of many guests and diners as they had no experience with expedia pre paid bookings. I was humilliated - Mr Sidaty was genuinely shouting at me that he was going to frogmarch me to ATM while threatening to block me from leaving the hotel in the morning ('you'll see, you'll be late to the airport'). He later conceded but had refused to attempt to read my receipt or to contact the person in charge of pre laid bookings as it was a Sunday and they don't work Sundays...Upon requesting a glass of wine after this crappy experience, and with no other guests eating at this time, Sidaty disappeared into the office and for 15 minutes proceeded to chat with the guard, insisting all the time he was coming. I had to request 4 times to get served.Final straw was that I twice notified of my early departure and was twice told by Mr. Sidaty that a breakfast pack would be ready to go for me in the morning, which unsurprisingly it wasn't.