My only problem was the lights being too dim and one of the lights was not even working.

I love pets. I have my own pets.. this is a pet friendly hotel. But they should have the pet rooms on the ground floor. At the moment I’m on the ground floor, the people above me have a dog in their room and it’s super loud, dragging things across the floor… running around.

Room was beautifully done, beds were comfortable, great place to stay.

We stayed in a studio type room - very spacious - room to eat in. Super comfortable - like a home away from home. If you like Chinese food, the restaurant is excellent. My 2nd time staying there. Will be my go-to place in Kenora for sure.

DO NOT STAY HERE. When we arrived in our room after a long day of travelling, it was poorly lit with one of the lamps being broken. The bathroom was covered in long black hair and pubic hair, with the tub looking like it hadn’t been cleaned in weeks. There was dust everywhere. The bed was full of pet, pubic, and head hair, had stains in the sheets, and smelled dirty. When we contacted the manager and asked for another room, the room we were brought to was somehow worse. The floors were covered in sand/dirt, and tiny pebbles all over the floors. In front of the manager, I noted this and pulled back the sheets to find rocks and dirt all over the sheets. I told the manager that this was worse, so she offered us a full refund and to go elsewhere. After calling several other hotels around 8pm and not finding other availability, we asked the manager for fresh sheets and agreed to stay in our original room, as we didn’t want to sleep in our UHaul overnight. After pulling more hairs off the clean sheets we were brought, we went to bed and left early the next morning. I called the Inn back twice asking to speak to the manager, and when I finally got a hold of her, she said we couldn’t get any refund for our stay, despite all our troubles. This place has horrible customer service and cleaning practices. Steer clear.

Bathroom which had been updated was clean. Sheets were clean. Floor was very dirty. Tub chair under cushion hasn’t been cleaned. “Reception” area hasn’t seen a vacuum in a long time and area was cluttered and untidy. Stayed there because alternatives were booked up. Could be a nice place but needs a ton of work outside and in.

Clean room. Hotel easy to access from main road into town. Nice firm bed with quality sheets & pillow. Had to arrange late check in (after 8 PM) but staff made the process easy peasy.

The place was ok but the linen on the bed looked a little iffy. One lady thought there were bugs in her bed. I did not experience that but there was definitely hair in my bed. It looked like pubic hair. Also there was a stain on the sheet