The property was clean

The staff was great and prepared for us checking in very late.

Cmfortable room, very pleasant

We always stay here when in Globe and the staff is very helpful and very friendly but lately the rooms, elevator and lobbies have been dirty. Our room this last time had a huge stain on the carpet the mirrors were smeared and there was dirt and hair in the sink. Until this time it has always been a great experience and the staff is amazing need to work on cleanliness it has gone down hill.

It was okay but the place is not being take care of. Furniture paint is deteriorating and the walls needs painting. Towels were rough and not fluffy. Could not get a late check out since we booked thru Hotels.com

Was amazing of the stay was clean was comfortable, nice clean room, breakfast was great. Really enjoyed my stay. Thank you

Bathroom so so but so dirty , WC seems somebody uses before I got there cause it had little pieces of paper after somebody clean his ass , so disappointed and very disgusting

The toilet did not work so we had to flush manually by taking the lid off and pulling up the level. The flush handle was broken and would not pull up the level. There were beetles (small black water bugs and small kissing beetles climbing on the wall inside our room. When walking into the lobby it seemed the place was in a remodel and quiet until a staff member came out from the back. Not the same hotel I stayed at a few years ago.

Will at the front desk!!! 10 stars! So welcoming and helpful! The beds and pillows were so comfortable after a long day of traveling to be able to relax soundly!

Check in was horrible. No one at desk and another person already waiting. Finally lady appears from back rooms behind desk and comes out telling guy she’s trying to get him situated. Disappears again. Reappears 7-10 minutes later. Checks me in since I have reservations. No eye contact “just sign here.” I ask about luggage carts “guests group here took them to rooms, haven’t seen carts all day. Stepped in elevator and on our floor, both reeked of marijuana. Cleaning staff were right around corner with loud music playing, talking loud and when I stepped around the corner the one in the hallway was eating! She apologized and later came out of the room they were cleaning still eating and with a puppy that ran down the hallway and into another open room. She commented she needed to take him outside for potty break and to play. Asked them about carts,”haven’t seen them on 2nd or 3rd floor. So we ended up hauling all our luggage etc up in several trips. No one would go to those guests rooms and retrieve carts. After getting our things in, turned in tv, “ remote wasn’t programmed to tv”, after trying to trouble shoot it ourselves, called front desk and different remote was brought but she said batteries were dead and they were looking for some. I mentioned maybe a outage had knocked tv offline since the bedside clock was flashing. She said they’d had outage 2 weeks ago but she and the cleaning crew didn’t know how to reset them (a basic digital clock, buttons on top). ?

The location of the property was in a good location for the reason of why I was in Globe. Our room wasn’t in the greatest shape when we arrived. One of the beds were not made. Lamp stand and desk were not wiped down well.

One of the newer and nicer properties in the Globe area.

It’s was ok just overall had ac which was good n had breakfast in the morning. But they didn’t have no fruits at all the whole weekend I was there so they should have some kind of fruit for breakfast. The pool needs to be cleaned the water stink. But some little minor things but had a good time overall

The overall experience was fine except our air conditioner made so much noise we couldn't sleep.

Bathroom could have been better and my room had an adjoining door to another room and they kept trying to open it.

Nice hotel. Enjoyed our stay. We were not informed at check-in that daily housekeeping was not provided, though.

Globe is a small town. Holiday Inn is probably the best choice there. It seems that the front desk folks do lots of different jobs so sometimes I had to wait for someone to show up. Nice staff.

Great experience, clean property

Was very disappointed with our stay. From the 2 cockroaches and a black hardshelled bug that walked across the bathroom floor when we turned on the light, to the black hair on the floor and on the sides of the toilet by the anchor bolts, to the remote that was not programed for the tv (you could change the channel with the remote) but had to go to the tv and use the buttons on the side for volume or on and off (old school way) to the coffee maker that did not work. On a positive note, the staff were very nice and apologetic (and I did receive a credit for the problems). The beds (which are new) were great as were the pillows and bedding. The breakfast in the morning had a very good selection and was stocked well.

This is a very expensive hotel for being so dingy. Not worth the price you pay.

It was fair.. very comfortable, very clean.

The room price was very reasonable.

Booked a suite. First room was not made, towels tossed on counter, in made beds. I got moved to a second suite, it was very dirty. Unmade beds, food on the floor, trash and mud upon entry. I was moved to a regular size room. I paid for a larger room and was given a smaller room. The breakfast bar employee was rude, yelling at people over pancakes and slamming dishes around. Very loud and children were afraid.

Everything was great; nice complimentary breakfast.

Halls, elevator and room all in need of deep cleaning.

This place NEEDS more and better cleaning! The hallways smelled of dirty hamper, likewise the rooms! I had to go buy an air-freshner plug-in for the room ): Add insult to injury the window in the room was not constructed to open ):. Add more insult to injury the AC unit filter (to get/circulate air) desperately needed changing - as such the air emitting out was STANK! ): Sorry, not sorry for this review - ya'll need to take a facilitites cleaning 101 class.

A lot of issues with this property. Excited to use the hot tub but the lady checking us in told us the heat pump was broken. Got to my room and the room was dirty still trash next to our bed and the bathroom was dirty toilet and bath tub and floor. The hall light was broken the plugs to use on the lamps were broken the arm chair was broken their was a bug smash up on the wall and then the elevator was broken. I expected more from a holiday in express. Contacted Expedia to get a refund but the hotel is ignoring them. Just awful

Quiet area

Bed was too hard.

Convenience & last minute booking.

I lived one night. I forgot to take my Apple AirPods Pro with me, it was on the bed that I slept on. After I got back home in Utah, I called the hotel and they found it. Danielle mail it to me. Thank you so much Danielle!😍. I also should thanks to Tiari and Leilani who also helped to find it and kept it in a safe place.

We find holiday inns to be consistently high quality.