We enjoy every bit of our stay at this beautiful hotel and will plan to stay here again. Parking is easy and free at their huge private carpark. All the staff are friendly and helpful. The whole building is pretty and clean. All in-room amenities work and the beds are comfortable to sleep in. Above all, all of these come in a very competitive price setting while being so close and convenient to a lot of places of interest.

Stay was good and value for money .

Good

The hotel is clean and it has a spacious parking. My room is quiet.

It’s well kept...and situated in a good location. I would certainly recommend this hotel to my friends. You have a wonderful staff, a Ms Irene, who went out of her way to mail me, a personal item I left behind.

It’s well kept...and situated in a good location.I would certainly recommend this hotel to my friends.You have a wonderful staff, a Ms Irene, who went out of her way to mail me, a personal item I left behind.

Room is clean but both room 223 and 227 very NOISY sound insulation is very poor due to the room is besite the main road only ,WHOLE NIGHT CAN'T SLEEP..photo look like hight lever building but check in is only 3 lever shop lot..and my room number 227 water heater also not working..i stay so many hotel, this is most poor experience..after stay this hotel my next day very tired and no mood to enjoy my trip.

- Check-in with the safe box broken, but does not affect me as I don't use hotel safe box after bad incident happened in Bangkok. - Card sensor lock malfunction 3 times during my 4 nights stay, reset my card twice and change of batteries once to get it going.- WIFI down for 4 times with 30-60 mins each time.- Receptionist doesn't display any sign of welcome, no smile or greeting.- Location is good, 8 mins walk to Mahkota Parade shopping mall (please note that the Giant Hypermart is closing soon). - Hotel breakfast though not much variety, its decent and nice, definitely a plus point. - Large room with King size bed, great!Overall, is good, for the breakfast, room size and location.

- Check-in with the safe box broken, but does not affect me as I don't use hotel safe box after bad incident happened in Bangkok. - Card sensor lock malfunction 3 times during my 4 nights stay, reset my card twice and change of batteries once to get it going. - WIFI down for 4 times with 30-60 mins each time. - Receptionist doesn't display any sign of welcome, no smile or greeting. - Location is good, 8 mins walk to Mahkota Parade shopping mall (please note that the Giant Hypermart is closing soon). - Hotel breakfast though not much variety, its decent and nice, definitely a plus point. - Large room with King size bed, great! Overall, is good, for the breakfast, room size and location.

The room is very spacious and nice! A lot of cupboard and spaces for your stuffs. However the tables have lots of fingerprints and very sticky, they are not cleaned properly. Outdoor hotel carparks, expect to get wet if it rains.

I have booked 2 rooms and give the room are very far away 2 rooms was not next to each others.

Peace and comfort

Hotel was below our expectation. There were coffee stains in the bathroom counter and the dressing table. Floor was unswept with dirt and hair all over the floor. We left our feedback with the man who checked us out at the hotel. He said he will log the complaint but we did not hear back from the manager. Disappointed!

Hotel was below our expectation. There were coffee stains in the bathroom counter and the dressing table. Floor was unswept with dirt and hair all over the floor. We left our feedback with the man who checked us out at the hotel. He said he will log the complaint but we did not hear back from the manager. Disappointed!

Awesome

Awesome

The access card for door room is not working and had to use manual key throughout the stay. The breakfast is lousy with limited choice. The room is not sound proof that the traffic noise is quite evident especially after midnight.

The access card for door room is not working and had to use manual keythroughout the stay. The breakfast is lousy with limited choice. The room is not sound proof that the traffic noise is quite evident especially after midnight.

I've stayed in this hotel for many times, but it seems that the hotel needs to refurbished. My room is facing the city street, a bad choice. Very noisy as sound proof is bad. The only good thing is location.

Ive stayed in this hotel for many times, but it seems that the hotel needs to refurbished. My room is facing the city street, a bad choice. Very noisy as sound proof is bad. The only good thing is location.

I had a double room which is on level one old wing .... the window is facing the road is very noisy... every vehicle drives pass u can missed it...I requested for change to higher floor but they were fully booked for that weekend hence they changed my room now facing the new block reception on first floor still...I may occasionally hear the car but I definitely know what time my neighbours use the toilet.... the sound proofing of the room is atrocious!! Totally no proofing at all ...! However, the breakfast was quite alright... the selection is doable ...!!

Booked this hotel for 2 nights just to try it cause it was in a good location. We booked the executive suite cause I have my family with me, But was so disappointed after checking in. The hallways and the room has a weird smell, really bad. The room itself is small, bed/bathroom was dirty. A lot of stains and has bad smell also. Called the housekeeping to change our sheets but still the same, has stains in it. Pillows are so small and bed is uncomfortable. Tried to lay down for a nap but keep waking up cause bed was so itchy! The next thing I know I got bites around my legs and arms! Decided to checked-out the same day we checked-in and move to a different hotel. Horrible hotel/experienced. Even told the Manager and hotel staff that their bed have bedbugs but deny it. They tried to move us in a different room but I said No cause I’m pretty sure it will be the same problem. Will never go back to this hotel. Ever.

Location wise is very good, near to jonker street. Staff is friendly, hotel room is clean and very comfortable. Price is very reasonable. No worries on car park space. Overall, very good.

Overall is good.. But only one disappointed thing is the bathtub and washroom water are not clean, yellow in colour. Ruined my beautiful holiday mood.

Everything look ok. Except the TV display very dark..

Overall a very comfortable stay. Love the room, the only set back is that house keeping did not replace the used items by our previous guest when we checked in. Swimming pool is not well maintained. Breakfast is nice but less variety. Very friendly staffs including reception, room service, house keeping and even the securities.

The hotel overall is acceptable with the rate I paid.The human factor is disturbing.I misplaced my breakfast vouchers and upon entering the coffee house I told the waitress and mentioned my room number for her to record and reconfirm with whoever is in charge.She told the manager and that bespectacled guy said bluntly ‘no voucher cannot’. I proceed to the front office and ask for vouchers to be reissued.The girl at the counter say no & telephoned the coffee house manager. I was told to pay. This is ridiculous. A simple solution and a bit of common sense would have solved basically a simple matter. It shows the staffs are not well trained and do not know how to deal with customers courteously. We walked out to take our breakfast at the nearby coffee shop.

The hotel is waliking distance from the major shopping centre. It will be good if there is shuttle service to the Jonker street, with schedule timing . The breakfast was not as good as any 3 star hotel in Melaka esp Puri hotel - Overall cleanliness of the hotel is acceptable for a 3 star hotel. Will consider another hotel if I plan to visit Melaka

Such a pleasant experience! 7-e juz a walking distance, all amenities are nearby & skydeck & hotel room is awesome!

It was unusual not be greeted when arriving to a hotel; possibly due to multitasking of the human resource or short cut or easy way of cutting cost! Nevertheless; it is a very important element that should not be left out for a comfort & hospitality business entity. The room was comfy enough with a translucent bathroom that kept the small kids peeking for their parents within. Sky bar & pool side area are not as picturisque in the leaflets. Otherwise, all is well.

Although this is the 1st time I stay at this hotel, I am satisfied with the place,staff & room. It has a clean room. Breakfast quite okay & can be improve with more variety.

Stayed for 5 nights. Took superior room. just nice for me hubby n 3 year old daughter. My daughter so excited as there was a fun fair next to the hotel. Also, fireworks was displayed right infront of our room during the night. However it can be very disturbing coz almost every night there fireworks.