The staff were helpful and very convenient because it was next to the mall, clean and safe place to stay

I like that the property was attached to a mall. It made a first-time visit very accommodating. The staff was extremely friendly and nice. I have only a couple of concerns. The beds were hard and not very comfortable. Secondly, more concerning was the roach problem in our room. I think the entire facility my be infested. While in a restaurant in the mall, my girlfriend saw a roach crawling on the wall at lunchtime. By this time i was not phased. To be fair, the adjoining mall is undergoing renovations. I hope that the updates will include an extermination plan as well. I did try to convey my roach problem with the staff, but believe that my concerns were lost in translation.

Location. Affordable. Easy accesd

Good staff and easy check in.. clean room

Its a clean expensive hotel located adjacent to a Robinson’s Mall in the city proper.

This Go hotel in Iloilo City is very accessible and adjacent to Robinson Mall. I like it’s staff special ANTHONY.

It was a nice place to stay

Good place to stay

Excellent place for my itenirary...

Everything was amazing ❤

Would be great if there's an in-hotel restaurant so guests can take early breakfasts when needed as most restaurants nearby open quite late.

Value for money. Accessible to the mall

easy access

It is right within a shopping mall and restaurants.

Nice place and location is right in the center. Good price!

The service is not so good

Near robinsins so loved it

The only thing I like is the area is at the center of the city, all others are very disappointing. Floors are dirty, side table not working right, phone not working, bath towels you don’t wanna used,it took 2 hrs. For them to replace the bath towels because theirs no available , blood stain on the sheets, and the worst is, no security.One time I’m on shower and someone trying to get inside my room so I hurry Up to get dress, when I open the door, I found out the front disc gave their new clients a key in the same room # that I am in. When I, talk to one employee behind the desc all thy said is just sorry. Plus I paid way expensive for that room than their regular rate. Over all very poor experience .

There’s no bidet and ‘tabo’ in the toilet. The soap is not good.

Location and price.

Customer service is top notch, so is the location & accessibility to restaurants, supermarkets, banks. But cleanliness is poor, there’s no amenities like fridge or hairdryer even cabinets for your clothes. It’d really just a place for you to sleep in. My first night there I had to be transferred To another room the toilet leaked. Towels are gray and old and smelled of bleach - front desk told me that they were going to change linen providers this year (I hope so). And there were insects in the room. WiFi - you have to re log in all the time, even if you’re in the premises. It’s really a budget hotel but I’m sure there are other budget hotels with better amenities and cleaner items than Go Hotel. I won’t come back to any of their branches ever again.

Location is superb because its just right beside Robinson mall. All transportation is available also wherever you want to go and explore in Iloilo. The only issue to the property the cleanliness of the room. The rate is on budget so I don't expect the room to grand, I just want it clean.

The location is very good, but the room is old & not so clean especially in the bathroom & there towels is like a floor towel.

Cool place

Affordable

Was ok shawer ok

Reception was good but room needed fixing. Towels needed replacing new stock.

Superb facility and good staff

Uneventful

Basic hotel, clean and good location

Not a bad hotel, wayyy too many rules - subject to hefty fine/or removal, i.e. no food in the room, no alcohol or consumption of any, anywhere in the hotel...recommended elevator 'etiquette' - keep quiet in the elevators!... And if you don't physically notify tbe front desk before a certain time you will not get your room cleaned - even if you put the make up room card on tbe door first thing in morning. Unbelievable and unfortunate. Mould all over the shower corners too btw... Not a place i would be in any hurry to return to.

The cleanliness needs to be improve. Nice staff. Close to everything.