Quick checkin

They charged me for a room that had already been paid for!! Ok, the staff here were extremely nice, but they seemed to be having some issues. I pre-paid for my room in full, but they took my card for incidentals( no big deal) and then proceeded to try to charge me again for my stay. I went down a few hours after checking out and addressed it. They corrected the problem quickly and the charge was removed. The next morning I checked out and after leaving town I noticed they’d charged me AGAIN!! I called them and addressed the problem. Again the girl behind the counter was very apologetic, and told me her manager wasn’t there yet, but they’d fix it. It’s been 24 hours and the charge is still there. Other than that, the hotel and rooms are clean. This is a basic hotel with no pool or spa. A good cheap place to stay if you just need to sleep. They obviously need to work out some kinks in their front desk though. Watch your bank statements!!

This hotel was extremely subpar. I didn't realize when booking there is basically ZERO amenities at this hotel--no pool, no continental breakfast, not even water available. The water in the rooms has a terribly metallic taste. The room itself was disgusting. There were candy wrappers on the floor, a huge clump of hair on the desk, and a "foily" (used for cooking drugs) in one of the cabinets. Additionally, the main lamp/cell phone charging station didn't work and required us having to fiddle behind the nightstand to get it to work. The blinds didn't work and we had to also fiddle with that to get it to close. The beds were at least clean, but the rest of the place was gross.

Easy check-in went quick

Everything and everyone were great. My only complaint is regarding irresponsible dog owners. Pick up after your dog, I pick up after mine :/

Clean, comfortable and great location

Convenient hotel, very quiet and comfortable. Rooms were clean. Close to everything Missoula has to offer

Great place all around highly recommended

The hotel was nice for the money. We had to switch rooms because the TV in the first room didn’t have any volume whatsoever. The room was clean but, has large burnt spots in the carpet that were like hard plastic that had been melted from the iron. The mattresses were too hard and uncomfortable. The staff felt it was okay for them to park in the handicapped parking spaces even though they are not handicapped limiting the spaces for the handicapped guests.

Great price for a nice room.

Very nice stop for a one night stay. Minor mechanical issues in room that needed attention.

Reception person was not at the front when we arrived. We called and she came quickly but spent our entire check in on the phone with her son. My husband asked about coffee early and she said it would be there. The coffee wasn’t ready and the early desk person didn’t speak to me until I spoke to her. The hotel itself was very nice.

The location is ok, if the window is open the freeway noise is prevalent, otherwise it was quiet.

Nice

Thought breakfast was included. Surprised it was a purchase and out of the store, not hot like most hotels.

The front desk staff were most helpful and friendly. The room was not very clean, There were hair ties and dirt in the bathroom yet. Only one washcloth and it looked like it had been used as a floor rag. Also, its not a very quiet place.

The water didn’t drain fast during a shower

From start to finish, friendly, responsive service from the front desk, maids, etc. Room was spacious, clean and the bed was comfortable. Only complaints: 1. No dishes/utensils available to use ( had to spend $18 at Goodwill for some) 2. The food disposal didnt function. Otherwise, an excellent stay, and I'd book here again!

Had a short overnight stay here when I was in missoula for fun with a friend. Would definitely encourage people to stay here everything was great.

Television didn't work. No temperature control for heat. Stayed hot all the time. Could not lower. Just turn off.

Nice fridge and little kitchen. Not an outfitted kitchen.

Nice hotel. Clean, quiet, and comfortable. Good value for the money.

Side entrance door was broken and sometimes not closed, so was a huge security issue. Was there for several days and the door was never fixed and who knows how long it has been broken and ignored before I arrived. Kitchen did not have cookware. Seems silly to have a stove but not provide pots and pans or any cutlery or dishes. People don’t travel with pots and pans. But still a decent place to stay for the price.

Very clean. Good WiFi.

Was pretty good for the price

We had a fantastic stay! The staff was so sweet and accommodating! We will continue to stay there every time we come to town!

I traveled here for medical issues over a three month time and stayed here every time. The rooms are large and have a kitchenette which is very convenient. Everything was very clean and the desk clerks helpful. It's reasonably priced and close to restaurants. A good value.

Upon arrival, the bed in the room we were assigned was not made up. All the bedding was piled up in a chair next to the bed. We called the desk and the front desk girl helped us move to another room. That room was much better, but the refrigerator was incredibly noisy. I did find it odd that a partial refund or discount was never offered. We understand it was likely a miscommunication with housekeeping but we were exhausted and some compensation would have been nice. Also, it is advertised that they have an in room breakfast option. This is not accurate. All they have is coffee.

Stopped last minute while traveling when roads got bad. Very impressive! Clean and up scale for a good price. The only downside was no free breakfast options at all, so I put 4 stars for service.

Nice place. Don't think they test things before they rent the room. Remote turns on the cable box, tv functions I had to reach in back of it to turn it on or adjust volume. Drain plug was not attached to plunger. Had to pry the plug out to empty water in sink. No ice machine, they said turn on ice maker in fridge. No ice was made..No breakfast, factor what that costs and is it really a fair price..Great beds and tv channels. Employees must be from the Bahamas, 78 in all common areas. Had to turn on the AC and crack the window..

Quiet and clean. Will stay here again!

Door didn't stop the noise very well. Close to freeway.