A lovely friendly hotel right on the harbour. Very dog friendly. Not 5 star but certainly a lovely place to stay with your furry friend.

Had a meal in the restaurant, which overlooks the harbour. Great setting, food and service were good. Certainly revisit if I'm ever that way again.

Food very bland. Best to eat out No cold water from cold tap-so difficult with water at night for dog Room not serviced Extra £10 per dog No car parking

Most of 5he staff were happy and friendly. The hotel itself could do with being updated and a really good clean. There as a smell I the lift and corridors.

The hotel has a fantastic location but is in need of investment. Bed was comfortable and staff doing their best. Carpets and lighting need replacing and the whole atmosphere is dingy. Shower room very cramped. Dining room and bar area have great views over the harbour but sofas badly worn. Best thing about it is the wonderful bakery/cafe below the hotel where we enjoyed breakfast during our stay.

Very convenient for all the amenities of St. Mawes. Room was at the back of the property and was very noisy at night due to the proximity of a pub.

Very good

The property is quite dirty and stuffy. Needs a good make over and clean throughout. Some of the staff are very friendly, others not so.

So….hotel was clean, location really good. Parking is chargeable but locally not by the hotel and is very good. Rooms are newly updated, but water pressure terrible on hot water in room 203, the general build condition is poor and clearly wasn’t done to a high standard. That’s said, beds are comfy and fine for sleeping, no a/c or ceiling fans and upstairs rooms are like ovens, very stuffy. Staff friendly and generally lovely place to be, my feelings are the bathrooms and hot water issues need sorting and will be much more pleasurable experience. A ceiling fan or a/c in all rooms would be a good touch!

The location is wonderful,the staff very friendly and helpful. The breakfast covered all wants and the Bar man had a great sense of humour. The Hotel fits in with the village feel.

Nice

The first thing that hit us was being asked to pay up front for two nights accommodation, although this seems to be a growing trend, and I suppose we could have paid up front on hotels.com, the manner seemed odd. The room was clean and although it had been refurbished in recent times, seemed very dated. Room facilities were adequate and en-suite very small for a superior room. The room had a balcony, but this almost eluded us because one of the patio doors would not open and the other took a while to unlock and then very hard to re-lock. This is a hazard if evacuation is necessary. I went to ask if breakfast was included, it was not (not a problem) and we asked to be booked in, we were asked again to pay in advance. We refused and ate in the little cafe nearby, where we had a fantastic breakfast bap, orange juice and tea/ coffee probably much cheaper than the hotel! We met a local on the ferry to Falmouth, she suggested that the hotel was struggling, which explains why monies were requested up front, but as other hotels do, they could have reserved an amount on a credit card to cover the bill and any incidentals. This pay up front attitude left a sour taste in the mouth. In the evening we didn’t eat at the Ship & Castle, preferring to eat in the 2 other hotels in St Mawes. Both we highly recommend. We would not stay at the Ship & Castle again

A very smooth overnight stay. The reception staff were particularly helpful when we had to check out and load up the car, as there’s no on site parking. Breakfast was fine with great view over the harbour.

LONG WEEKEND. ROOM SERVICE POORSTA

Lovely building and lovely rooms the breakfast was amazing, perfectly located for swcp which I was walking bed was comfortable shower was powerful and was given free milk when I asked

The view from the room was beautiful but for a deluxe room it was very small. The food was on the cheaper side but really underwhelming. The fruit salad was an apple with two grapes and a piece of melon and the sautéed potatoes were crisps. Again the views were stunning but having experienced other restaurants at St Mawes I was expecting much more than what we received. The majority of the staff were friendly and were happy to reserve us a window seat for breakfast.

The hotel was clean, and very cheap compared to the cost of staying in other places in St Mawes. The nearby council parking lot was very reasonable, and you can get good deals for unlimited travel passes on the buses and ferries. The breakfast was excellent with a wide variety of help yourself buffet items. I was in a renovated single room. It was very clean and had a great shower, a desk and chair. However it was a long room, and with the constant noise of the outdoor air conditioning units, and the bathroom fan, I felt like I could have been in a cabin of a cruise ship. Maybe other rooms have a royal castle feel to them to go along with the name “ The Ship and Castle Inn”!!

Fabulous position with lovely view from restaurant and front rooms. No frills accommodation could do with a little TLC. Staff friendly.

The staff were very friendly and helpful. The food was delicious and beautifully presented. The room and bathroom was clean even when they were short staffed. The view from our room was magnificent. Very pleased we visited.

The staff were very friendly and helpful. The food was delicious and beautifully presented. The room and bathroom was clean even when they were short staffed. The view from our room was magnificent. Very pleased we visited.

Great location, but very tired and in need of a makeover and difficult to get into room as the bed was in the way!

great location and view

During a 10 day trip around Cornwall this was the most expensive accommodation that we stayed in, and frankly the worst one. No on site parking, reception not answering the phone, a bedroom view into an adjacent pub dining area about 6' away, shower that flooded the bathroom the list goes on.

During a 10 day trip around Cornwall this was the most expensive accommodation that we stayed in, and frankly the worst one. No on site parking, reception not answering the phone, a bedroom view into an adjacent pub dining area about 6' away, shower that flooded the bathroom the list goes on.

My 2017 was good now taken over it has changed for the worse

My 2017 was good now taken over it has changed for the worse

Excellent sea views

Nice hotel with very friendly and helpful staff. The only issue was the parking, which I understand there’s none within the hotel site. You have to pay to park with at least a 5minutes walk away This should be mentioned when booking. Lack of restaurants and things to do in the area too.

Nice hotel with very friendly and helpful staff.The only issue was the parking, which I understand there’s none within the hotel site. You have to pay to park with at least a 5minutes walk away This should be mentioned when booking.Lack of restaurants and things to do in the area too.

A lovely location, staff working incredibly hard due to situation. Hotel is a little tired and in need of updating in places but location makes up for it. Single use bathroom toiletries could be replaced with dispensers to make place more environmentally friendly overnight.

The staff are very welcoming in reception. I had upgraded my room to standard double. When i got to the room i found stains on the carpet, bedding and cushion and main light. The next day i complained and was moved to a clean but single and noisy room. I shouldn't have paid the extra to upgrade it seems. The rooms are not made up on a daily basis or cleared for rubbish.

Vastly overpriced and poorly appointed and managed accommodation. Things started poorly with check-in. We were allowed to drop our bags but the public car park was expensive, not that close and with a tricky meter to operate. At check in there was a delay checking if the room was ready, at 3:15 for a 3pm check in. No WiFi code or instructions were provided. The room was much more cramped that the example on Expedia, with a poor and noisy outlook. Someone knocked the door 10 mins after checking to ask us if the room needed cleaning. The shower was small with nowhere to put shower gel etc and had been set for a trickle of water. We complained but no one came back to us. The second morning I discovered how to change the setting on the shower head, but the flow was still inadequate. We complained again and were promised a follow-up call when the manager was back on site. None came. St Mawes is a nice location, but I wouldn’t recommend this hotel.