leaky toilet but resolved by moving to another room. bathtub slippery, odor to room 408. lighting poor around property. Bike cable lock used to secure side door by parking lot. Stores and restuarants nearby are either closed or close early. parking lot secured.

Not bad

Beds smelled like urine No phone Tv stuck on Spanish Remote to tv did not work Hair dryer in bathroom did not work room smelled of mold when entered Key to room stopped working while loading luggage to leave property 15 min early

They had roaches in our bathroom .we did not have a enough bed towels are toilet paper. Miss breakfast breakfast stop at 9. The microwave in the room do not heat properly .

It was dirty, no floor mate, dryer dirty, clock broken, no list of restaurants nearby, not worth the price and wont stay again nor Recommend to anybody.

Warm reception

Need a place to stay wehen visiting New Orleans. That's all

Property is nice, staff was great friendly, room we stayed in needs a little maintenance but was clean, fresh and roomy, very friendly staff, would stay there again. Thank you 😊

A nice hotel for the price but in an extremely bad area of Nola

I like everything except the vendon machine was empty. However, my stay was pleasant!

Nice hotel, but under staffed. The room was updated comfortable and clean. The having a gated parking lot made me worry about the neighborhood. Opening the gate with the key card was difficult. The breakfast was a disaster. The lady working the check in desk also had to work the breakfast area. It was under supplied with no napkins. The little plates were smaller than the waffles. The waffle batter ran out. The cereal dispensers were cheap and not make handle the cheary o size.

Nice and clean.

Gated parking. Comfortable bed

It’s a simple call, but neat and everyone who works there very polite.

I would never in life stay at this hotel roaches, stains on the sheets, carpet nasty…. The front counter guy with the weapon rude talk to the customers all kind of ways and it’s not professional… please don’t STAY HERE FIND A BETTER HOTEL 😡

Nothing never again front desk guy was rude

No cold water in shower, scalding hot water only. Tv would not turn off with remote had to unplug tv. Floors were very sticky

I had a horrible experience with booking at InTown Suites Extended Stay in Metairie! Please avoid booking there! Trident Inn is 10xs better and cheaper than InTown Suites. Thank you Trident & staff for such a stress free, clean, & relaxing rest of my stay.

It was couple of ups and downs but the property manager took care of everything. I would stay again ..

Very nice staff

Over all pretty good

Great hotel

I don't even know what to say about this Review i'm about to do... So I'll just say the front desk clerk Nelle She was AWESOME and AMAZING! and she was the best part of Trident Inn & Suites! I know when you come to Louisiana. There's all kinds of bugs and lizards and things Chirpin, Dancing, jerkin, and walking around. But, honey, when it comes to the ROACHES... They had big roaches, medium roaches, small roaches, baby roaches. Invisible roaches, honey, there were ROACHES everywhere, The bathroom, The walls the floor which was hard to see. Because it was dark and then they even came out of the microwave when we opened it! That's disgusting and I cannot so we left because That's just something I can NOT do. And there was ROACHES everywhere! So otherwise the ROACHES & if you don't mind ROACHES this place is real cool

Was amazing nice quiet and clean

Checking in was fast and efficient. Staff was extremely friendly and helpful. Would definitely recommend.

Good

Needs renewal and repair good and needs pest control too and I saw the receptionist cary gun I don’t know that area was not safe or no I didn’t see any things in that neighborhood

Accommodation is OK, breakfast is too simple

n/a

I went here for essence festival and upon arriving in my room there was a roach on the floor and the room was half clean the images was not what I received in person but it is durable for a one night or two nights stay

DO NOT BOOK. They have ROACHES!!! Walking into the room your hit with a smoke smell and then Not even one minute after walking in the room we saw two roaches. Immediately went downstairs and told the clerk. He was so nonchalant-verbatim he said "we have an exterminator that comes out but it's nothing we can really do about it. Let me move you to another room" I told him that if there is roaches in that room I'm sure there are more and he says "well I'm moving you to a new floor." I didn't see any roaches in the new room but I'm sure they were just hiding. The clock didn't work, the tv didn't work, the phone didn't work. It's like it's all staged props. I guess you get what you pay for is true in this case.

Poor breakfast