Took a friend's trip and this place was incredible! Beautiful, accommodating, and the service was impeccable. Mizuki was our Attendant and he was so kind and professional. He was so helpful. We will be back again!

I’m no expert by any means, but having had the opportunity to experience two ryokans this trip (first in Osaka, then Kyoto) with similar prices but vastly different quality, I feel compelled to compare and comment. Service: Generally felt rushed during our stay. Check-in was technically at 3pm but shuttle was at 4pm, so we did not arrive until 4:30. Similarly, check out was at 10am, but shuttle was at 9:20. At breakfast, there was a sign nudging you to pay before 10am as it gets busy then. For an experience that’s suppose to be relaxing, this took away from it. Room: In dire need of renovation. Room was visibly old and had a musty smell from the moment of walking in. There would be whiffs of piss when the AC wasn’t circulating air. In-room baths were stained and scary to look at, let alone use Bath: Public bath was tiny so naturally, everyone opts to pay extra to book a slot in one of the two private baths on the property. Depending on when you check in, you may not get a slot until the next morning. That said, the private bath had incredible views and was the highlight of this experience, for sure. Food: Mediocre at best compared our first experience, which we had in-room. Presentation was good, but flavors were just a bit off. Breakfast was better than dinner. All in all, our Osaka ryokan experience felt like luxury hotel with spa with authenticity while this felt more like a beat down budget hotel turned tourist trap.

First time stay in Japan traditional hotel and give me well impression. Nice view and nice meal. I have a goodtime in here.

There is no hot spring (onsen) provided by this property. It’s just ordinary hot spa (bath) provided. I plan to enjoy hot spring rather than hot spa of which I can easily take one in any gymnasium room. I am disappointed although with friendly staff in the property. The meal provided is acceptable.

Everything was amazing, from the service before we even walked through the door! Love the staff here, they even offered to drive us to the convenience store to pick up snacks for us, super sweet. The view is very beautiful, definitely reserve a private bathtub!

Very nice and helpful staff and people there. Very comfortable large room. The private family hot spring is nice with grear view! Overall, highly recommended.

We were greeted warmly at the door by three staff members who helped check up in, take our shoes and escort us to our room. We booked a beautiful private bath room overlooking the mountains before dinner. Dinner was traditional and they did their best to accommodate me as a vegetarian. The grounds are lovely and offer nature trails. The only downside is the room was quite expensive and ours didn’t have a bathroom even though w booked a room with one. If the service wasn’t so exceptional I would hav been very upset.

Beautiful stay with a private outdoor onsen with river views, beautiful dinner and breakfast. Gorgeous views from the room. Just perfect.