We arrived at 4:45pm and reception told us the room wasn’t ready . We had a tour at 5:30pm and wanted to be able to shower and change. Staff told us it will take 20 before the room can be ready when it should have been ready at 3pm. We ended up unable to shower and had to change our clothes in the lobby bathroom area. After 20 mins we hoped the room would be ready but it still wasn’t and we had to leave our suitcases in the receptionist desk for them to bring up later when room is available. Very inconvenient and unprofessional.

Good Hotels, but there are some rooms without windows.

All was good except the room was a big small and didnt have a window - which was a bit odd.

All was good except the room was a big small and didnt have a window - which was a bit odd.

Small room very without window

Small room very without window

it was a nice place unless the room what I saw in the pictures was different than the one I got but it was nice. but in the end it was amazing experiance.

it was a nice place unless the room what I saw in the pictures was different than the one I got but it was nice. but in the end it was amazing experiance.

Located in the highbrow street, a walking distance from shopping centers.

Great place great lication clean and quiet

This hotel is in city center near to everything, clean and quiet

great hotel; wonderful staff

excellent hotel as it was ranked 4 start it need to be +4. location of the hotel is in middle of the Ave, close to restaurants and subway and more attraction points.

excellent hotel as it was ranked 4 start it need to be +4. location of the hotel is in middle of the Ave, close to restaurants and subway and more attraction points.

excellent hotel as it was ranked 4 start it need to be +4. location of the hotel is in middle of the Ave, close to restaurants and subway and more attraction points.

Clean & lication very good in the center

The hotel location is excellent and very quit hotel. The staf is friendly and very clean

English is very big problem, only manager understands English and is helpful also. Strange that they provide tea kettle with tea bags and sugar bags but they never provide milk sache are sugar-free alternative. Morning breakfast choice is little and if one item gets over it is not refilled soon in spite of several reminders.

The hotel is very has nice location and very helpful staf

The Girl at the front desk was very helpful with all my questions, which were many.

We had a great experience in this hotel. It is located on beautifully renovated street in downtown with shops and restaurants. It is 2 subway stops from Freedom square and old part of Tbilisi or 4 -5 lari by cab if you do not want to walk for 20 minutes. Being located on a busy street hotel is quiet and comfortable for sleep. Hotel's staff is amazing, helpful and very friendly. Breakfast buffet had a great selection of food that was different each day, everything was tasty. Beds are very comfy and blackout curtains help a lot with sun in the morning. Rooms are clean. Each day we had 2complimentary bottles of water and fresh fruits waiting for us after room was cleaned. The only 3 issues we had with this hotel is that there was water dripping from AC in our room and the fact that they do not have iron in the room - we had to ask for it, got it for 1 day then it was taken back by cleaning lady and then we had to ask again for it. Also I would expect to have a better quality hair dryer in 4 star hotel. The one I was using was cheap, overheating after 5 minutes of usage and turning off each time. Hope this will be improved!

We had a great experience in this hotel. It is located on beautifully renovated street in downtown with shops and restaurants. It is 2 subway stops from Freedom square and old part of Tbilisi or 4 -5 lari by cab if you do not want to walk for 20 minutes. Being located on a busy street hotel is quiet and comfortable for sleep. Hotels staff is amazing, helpful and very friendly. Breakfast buffet had a great selection of food that was different each day, everything was tasty. Beds are very comfy and blackout curtains help a lot with sun in the morning. Rooms are clean. Each day we had 2complimentary bottles of water and fresh fruits waiting for us after room was cleaned. The only 3 issues we had with this hotel is that there was water dripping from AC in our room and the fact that they do not have iron in the room - we had to ask for it, got it for 1 day then it was taken back by cleaning lady and then we had to ask again for it. Also I would expect to have a better quality hair dryer in 4 star hotel. The one I was using was cheap, overheating after 5 minutes of usage and turning off each time. Hope this will be improved!

The hotel is located n very nice street wheRE every thing u can get there . The room clean new The breakfast is quite good The room is small but we'll orgnized

The hotel is located n very nice street wheRE every thing u can get there .The room clean new The breakfast is quite good The room is small but well orgnized

The hotel is located n very nice street wheRE every thing u can get there .The room clean new The breakfast is quite good The room is small but well orgnized