The place was near the river where there were lots of beautiful cherry blossoms & locals enjoying Hanami. But restaurants were a little far away & the beds were a little stiff.

Not bad

Loved the breakfast!

Clean room and no smell in smoking room. Daily essentials were not provided in the room but available at reception. However, there was no instruction about it from staff.

Wonderful service from the front desk. Easy check in, made food recommendations, held luggage behind the desk, and organized taxi cabs for me. Very satisfied

Wonderful service from the front desk. Easy check in, made food recommendations, held luggage behind the desk, and organized taxi cabs for me. Very satisfied

The check in was not until 16.00 and no exceptions. Only western breakfast item was bread and that was limited. The room was big so that was good.

予約時、宿への要望欄にbaby cotを選択する欄があったのでそれは助かると思い要望したが、チェックイン時にスタッフに聞くとそんなものは用意していないと馬鹿にしたような言いぶりで対応された ビジネスホテルで特別なプランでもないのでbaby cotが無いのは想定内、あるなら助かるというスタンスでいたが スタッフの対応には少し腹が立った

This property is FAR from the Sannomiya train station and HARD to find on foot. Upon checking in, we were VERY dismayed to find NEITHER of the two male reception staff spoke ANY English and could NOT answer ANY of our questions. It was a massive goat-rope from the start. The "Japanese breakfast" was just that, leaving us with rolls and water to eat for breakfast. The room was smallish as we expected and clean. The next morning was the same as the night before at check in with the SAME non-English staff member behind the desk. We ended up taking a taxi to the cruise port because he was unable to direct us to the monorail that goes there. Prior to arriving there (2 months actually), I had advised them we needed late checkout (11am versus their 10am time) only to find they do NOT answer emails. So, we had to pay extra for just one hour. The only positive comment I can proffer is they had free shaving razors in the lobby. Would NEVER stay there again.

I enjoyed my stay. I only wish in breakfast they can introduce some more bread and butter for international tourists,

Located a bit far from Main stations, however clean and quiet area. Convenient shop is located only 200ft wall and great selections! Overall great for walking around city!

Slow wifi is stressful for me.id Passward is on homepage on tv.

No problem. Room is clean, but little small. Price is affordable.