The hotel needs some maintenance. However, the staff were very good and friendly. The rooms/bungalows are spacious and well set out. The bicycles were good and the transfers to Hoi An very convenient.

Beautiful resort, staff were friendly and accommodating. Rooms were very nice with good ac. Surrounding shuttle transportation around vacinity was very convenient for us traveling with seniors.

I love how this property is separated from the parking lot and busy roadway so it is wonderfully quiet and serene. I enjoy walking so I enjoyed walking from our room to the motorbike, but you can take the electric cart if you want. We also used the free bicycles sometimes too, loved it. Beautiful grounds all around the hotel, near the beach. The room was beautiful with a great bathroom and tub. Very few windows though, the room was pretty dark. Check-in was relatively easy. Fantastic service. We are two women friends travelling together as a vacation from living in Hanoi. We did get creep vibes from one of the bellhops and tried to avoid him, but no bad vibes from anyone else. I wish they had a water dispenser in the lobby. They give you two tiny 500ml bottles of water per day and I just wish I could fill my water bottle and not use so much plastic. I was told at breakfast I couldn't fill my water bottle with the water dispenser there "no takeaway". This place feels exclusive without exclusive prices. Loved it.

The staff were lovely and friendly and a nice pool. Great breakfast and lovely touches in the room like special tea and fruit. The beach across the street (not the fault of the property though) was awful... it is eroding and sandbags are placed to try to keep erosion from getting worse. Beach was dirty and lots of glass

bungalow room with nice view. the resort is nice, romantic, quiet. breakfast with various of choice. shuttle bus here to hoi an town scheduled twice per day. the resort next to beach. staff are friendly and helpful. it is 25km from Da Nang international airport. Room rate is cheap.

Horrible staff services to local Vietnamese! My wife is from the City of Hue. She went back to Vietnam to visit her family. She tells me the hotel staff did not give her service when requested. They ignore her and her family. The buffet breakfast was limited and not all dishes were served. The property and the facilities were beautiful and nice. Too bad the hotel staff had to ruin it.

The worst service ever. Never go to this place!

It was relaxing and wonderful. The hotel was comfortable, in a great location, good food and great service.

It was relaxing and wonderful. The hotel was comfortable, in a great location, good food and great service.

The villas are proper and the staff serves with enthusiasm . A really nice place to chill and relax.

Great hotel and great service. Excellent breakfast! Staff was very nice and helpful. Gym was very small with limited facilities. All the rest was great.

Great hotel and great service. Excellent breakfast! Staff was very nice and helpful. Gym was very small with limited facilities. All the rest was great.

Lovely resort, food was very good! It rained and poured so didn’t get out much

We had a week at Koi: Fabulous resort but with the local beach out of action (sandbags) we would have loved shuttle bus being offered to go to the other beach: We did ride bikes there but again very hot to do so everyday! Also would've liked more shuttle bus trips to ancient town: Otherwise Koi really great: Food, service and location:

We had a week at Koi: Fabulous resort but with the local beach out of action (sandbags) we would have loved shuttle bus being offered to go to the other beach: We did ride bikes there but again very hot to do so everyday! Also wouldve liked more shuttle bus trips to ancient town: Otherwise Koi really great: Food, service and location:

Marvellous gardens and architecture combined by the riverside. Just some spots need to by dusted and de weed. Customer service exceptional. Very pleasant stay. Will go back next time

Amazing staff, great facilities. Gym could be better. Pool by the spa was really nice although sonetimes they have corporate (loud) events

Peaceful surroundings amazing staff beautiful property great pools great restaurant and staff

Gorgeous place , staff lovely, spa and pool area great

Very nice hotel, everything is clean and perfect. Breakfast with wide variety of choices of western and Vientnames. Room is well-decorated but the air-con had the condensation. Highly recommended. Very relaxing resort.

Very nice hotel, everything is clean and perfect. Breakfast with wide variety of choices of western and Vientnames. Room is well-decorated but the air-con had the condensation. Highly recommended. Very relaxing resort.

location a bit far from town so we have to use taxi every time we want to go to town

Excellent from check in to checking out staff could not do enough always there with a welcoming smile

Excellent from check in to checking out staff could not do enough always there with a welcoming smile

Very clean and staff excellent.

Amazing accommodation staff and service, quiet and wonderful place to relax

Amazing accommodation staff and service, quiet and wonderful place to relax

We stayed at Koi resort due to the location and previous reviews. We were not disappointed. The resort is tranquil and maintained to a high standard. From the moment we arrived the staff were all amazing and made our stay special. Although not directly in the busy centre there is a free shuttle and taxis only cost £3 each way. Breakfast was very good. Lots of choice for all nationalities. Good offers on drinks too. Will definitely go back to Hoi An and will stay in Koi Resort again. We chose bungalow with balcony and would highly recommend these lovely spacious rooms. Hotel recommended Morning Glory restaurant and this was best meal on our stat. Thanks for a fabulous stay.

We stayed at Koi resort due to the location and previous reviews. We were not disappointed. The resort is tranquil and maintained to a high standard. From the moment we arrived the staff were all amazing and made our stay special. Although not directly in the busy centre there is a free shuttle and taxis only cost £3 each way. Breakfast was very good. Lots of choice for all nationalities. Good offers on drinks too. Will definitely go back to Hoi An and will stay in Koi Resort again. We chose bungalow with balcony and would highly recommend these lovely spacious rooms. Hotel recommended Morning Glory restaurant and this was best meal on our stat. Thanks for a fabulous stay.

Great hotel resort. Friendly helpful staff. Good food. Shuttle is free but doesn’t run often. Under 100 Dong to take a taxi and 5 minute ride.

Great hotel resort. Friendly helpful staff. Good food. Shuttle is free but doesn’t run often. Under 100 Dong to take a taxi and 5 minute ride.

Tucked away resort with great staff and atmosphere. Quiet, relaxing and easily accessible to nearby ancient town Hoi An. All the great amenities, good, pools in villas, and very affordable luxury stay.