The breakfast needs to be upgraded, pretty cheap , offer more options, offer more sweets , and more options of bread ,

Meet the expectation. The property quality level reflect the real condition of the hotel amenities

The front desk was often unattended.

The staff was very helpful and pleasant. They welcomed pets and provided breakfast

I recently had to make an unexpected stop in Merritt, and so I booked a room at the Comfort Inn. I paid top dollar for this room, understanding that I had booked late and availability across several hotels was limited. We also arrived late in the day of our stay - factors which I admit might have contributed to my experience. Our room was adequately clean, and I was impressed with the friendliness and professionalism of the front desk staff on check in. However, it was a very dated room and quite shabby. The breakfast was serviceably, but hardly expansive. For the price I paid I would expect a much higher quality experience all around - indeed nearby competing hotel chains offer much this. Had I paid half or less of what I did, I might have considered my experience satisfactory. However, under the circumstances that was not the case, and I do not feel I got good value.

Nice mattress, pub 50 feet away....

Good hotel. Great fitness room. Good pool and spa. Typical cheap breakfast.

Lovely spacious room with comfortable beds and pet friendly.

Good overall

Cleanliness

The staff is extremely helpful and kind.

The rooms were wonderful. Spacious, clean and homey. A sitting area with a sofa and chair where you can actually watch t.v. and not have to lay on the bed. The coffee proved in the room was great. The complimentary breakfast was great and the staff were friendly and helpful. Best hotel i stayed in on my short vacation.

Good view of hills and highways. Good breakfast. Convenient on and off of BC-5 for a overnight stop.

Nice, clean and quiet rooms. The check in was easy and the staff were very friendly.

This place is nasty dirty. My friend and I each had a room. Both showers were gross. I bought a gallon of vinegar and we scrubbed the showers. One shower head was plugged. One toilet had sticky yellow pee all over the seat. They were draining the pool but said it would be full and warm overnight. Manager repeated that when I questioned his promise. The next day the pool was hardly 2/3 full with cold water from a garden hose. Manager does not understand or speak English. Neither do some other staff.

Just what we needed after a day on the road.

The front dress staff could be a little more friendly, however room, and amenities were awesome. Great pool, clean property would definitely say again.

Great room ,friendly staff.

Very clean and large rooms. Wonderful front desk staff

Close to amenities, very clean. Thank you.

Good, clean spot to spend the night on the road

We had a great stay!! The room was very clean and spacious. The pool was beautiful, and it had easy parking. Breakfast was as expected.

As advertised

Good value.

Just stayed one night on our way through, the hotel was clean and the bed was comfortable after a long day. Missed breakfast, but area where breakfast is served looked roomy and clean.

This is a newer property in the Merritt area. Great location as easy to get too off of the highway & close to gas stations, food & some big box stores. Breakfast was solid & very nice staff who were kind enough to let us check in early as only one of us wanted to fish at nearby Corbett Lake. For sure nicer & newer than the nearby Ramada. We would return for sure.

T

Staff was cheery and helpful. Room was clean and hot breakfast was great!

Better gym.

Shelf in shower was broken off, no where to put soap and shampoo other than on floor. Shower drain slow to drain.

Friendly staff

Vert poor internet.