The room was nice. That location has a great view from the balcony. They have a nice Buffet for breakfast. The staff was really friendly and helpful.

Not good

Overall we had a great stay at the Vienna hotel. We were upgraded to a deluxe room overlooking the pool on the ground floor which was a nice surprise. The hotel itself is quite tired looking with signs of wear and tear, it’s in need of some TLC. Great comfortable large bed, good air conditioning and breakfast wasn’t too bad either. As with most things in Coron, you’re money doesn’t buy as much as in other SE Asian countries but we were relatively happy.

Very cute hotel up on the hill in Coron. Rooms was clean and nice had a musty smell but that’s probably because of the humidity here. Service was absolutely amazing my girlfriend left her cellphone at the hotel and didn’t realize until we made it to the airport the hotel found the phone and had a driver bring it to the airport before we had to leave. That alone is a 5 star service. We only had one nights here so to flights and ferry mix ups. Didn’t eat at the hotel but the rooftop bar was nice and the bartender was helpful

I had a very disappointing stay at the hotel I had Bugs in my room and the door latch was broke the window latch was also broke and the breakfast food was cold The pool was dirty and the chairs by the pool side was also dirty When I complained about my problems they did nothing to help me out So I had to lose all my money and book a room in a different hotel

Bad customer service and guided to wrong airport unwilling to give back our money and falsely said we were a no call no show which is not true

We reserved 3 rooms. 2 of the rooms had no pillow cases on the pillows and the pillows had stains on them. It was difficult to obtain a pillow case as we were told the laundry wasn't ready yet. The rooms had no shampoo or body wash filled and no face cloths or hand towels. There is a sign saying you will be charged if anything is missing so ensure you let the front desk know if you are missing any items. Check in time is pretty late and they are pretty strict with that as well. Something to keep in mind.

We reserved 3 rooms. 2 of the rooms had no pillow cases on the pillows and the pillows had stains on them. It was difficult to obtain a pillow case as we were told the laundry wasnt ready yet. The rooms had no shampoo or body wash filled and no face cloths or hand towels. There is a sign saying you will be charged if anything is missing so ensure you let the front desk know if you are missing any items. Check in time is pretty late and they are pretty strict with that as well. Something to keep in mind.

This hotel has a lot of potential but not managed properly. Breakfast crew are not very attentive to the food to make sure all food are stocked, both mornings had to wait 20 minutes for them to fill up the eggs again. Also they charged us 1500 pesos for a towel I used and my hair color stained it. Not happy at all. Not coming back here.

Pretty decent and affordable stay for Coron. Chinese-style modern style most of all. Having only 1 key card was kind of annoying when you accidentally forget it. Easy to rent mopeds and coordinate activities from the hotel. Breakfast buffets were okay, and you have to let front desk know if you need room to be made up. The bar is open until 11 so that was pretty convenient too. Not much a nice view behind the hotel, but the front views were probably better being on a hilltop.

My fiance and I stYed here for 3 nights, the staff was great, the room was great and it was easy to get to. I don't understand why I am seeing complaints in some of the reviews about some big hill that you need to climb to get to this place. The airport shuttle dropped us off at the front entrance when we arrived for check in and picked us up in the same spot for the trip back to the airport. There is no reason to conplain about this place at all. I give it 5 stars and would dedinitley stay again.

Service was very bad

I loved this place. A bit pricey, and a hellish uphill walk if you try it. One "tryke" wouldn't even make it up the uphill. The views were amazing! The food was great! The cocktails were superb! They rent scooters very cheaply and they were in good working order. Staff was just great! They arranged transport to airport and gave lots of good advice. The only downer is no elevator (lift), so while the view is great from the top floor just be prepared to climb..

I loved this place. A bit pricey, and a hellish uphill walk if you try it. One tryke wouldnt even make it up the uphill.The views were amazing! The food was great! The cocktails were superb!They rent scooters very cheaply and they were in good working order.Staff was just great! They arranged transport to airport and gave lots of good advice.The only downer is no elevator (lift), so while the view is great from the top floor just be prepared to climb..

swimming pool

Good quiet location. Airport transfer was arranged by hotel and was a good price. Staff was accommodating and breakfast was good. Had trouble with in-room safe daily and asked the Front Office Supervisor to get back with me and did not hear back. Hotel not good about responding to questions on Facebook.

I lost my Fitbit watch in the toilet. Staff was friendly to keep it for me. Honest friendly people with good amenities. Definitely worth it!

No elevator in this 3 storey property, so when you have small children and grandma in a trip, make sure you specify the room in the ground floor. The rooms looks new but the details are already broken. Damaged door knobs, aluminum terrace doors with locks not working, room phone disconnected and so on. Front desk staff are great but restaurant staff needs more training. Good thing about this hotel is the great view in the top floor bar and 3rd floor rooms.

Great brand new property but they were clearly not ready for having that level of visitors. our reso /room was not avail on first day so we had to share a bed and move the next day even though I explained my friend was sick. Basics like being able to buy bottle water not available from restaurant. food sub par both Breakfast and the restaurant menu. saw 3 other guest having out with front desk because reservation missing or wrong. I had emailed 3 times before arriving never got an answer.

We had a great experience in Coron because of this hotel. Booking tours made easy. Hotel staff were accommodating.

This hotel has great staff, very friendly. The room itself is big. However, there was a smell that I couldn't quite place what it was and I got the joy of a cockroach in my room that I couldn't kill. The breakfast was out and so I couldn't eat, but I know they were slowly refilling things. All in all an okay stay, but a little more room cleaning and better breakfast refilling would have been helpful. The pool is very nice.

Great experience with super friendly and accommodating staff. Had a room reservation and paid for king bed. Tried to upgrade online from Mountain View to sea view. Initially they had me down for 2 beds. Then changed to king with a sea view with no extra charge. Free upgrade! Everything was nice and clean. Great view and experience. One thing to mention is it is up on a hill and hotel has no elevator so ‘free exercise’ is also included. We stayed on the 3rd floor. Overall great stay with a good free breakfast in the morning.

Nice hotel ,up a bit of a hill but gives great views over the town. Received an upgrade on the room free of charge due to only a twin being available upon check in which was greatly appreciated Staff are always helpful and smiling. Made our stay more enjoyable.

we've been stayed here for only 1 night and all i can say is this hotel is a must try. They have complete amenities and facilities. It is good in all types of traveler. They have a very nice and good staffs. i like how they accommodate us. Clean and nice room. Very good service Vienna.

Such a wonderful place to be. Good experience in this hotel. They have a very beautiful place just like their staffs and operations. And when it comes to the cleanliness of their hotel it is very clean. They have a good housekeeping team to make every corner of the room clean. Thank you Vienna for reaching up my expectations.

Best place to relax, you'll feel that you're very close to nature. Perfect place for family vacation.

my stay here was very good. Staffs are very accommodating. They give us all we needed during our stay.

. If you are looking for a nice hotel in Coran to stay at then if you know what’s good for you, please avoid the Venice hotel at Coran. On our arrival the first thing we noticed was that we had just entered a construction zone with work still in process with lots and I mean LOTS of hazards from many trip hazards particularly around the passage ways and pool area, in fact, the spa pool was certainly very dangerous especially for young children, when I was using the spa I noticed that protruding from the bottom of the spa was a sharp irregular shaped piece of concrete that had not been cleaned away by the pool builder, after I informed a hotel manager of the perils awaiting some poor victim if they were to step on this sharp object she appeared very dismissive and uninterested in safety of the hotel guests, the next day I told another employee of the hotel about the dangers associated with the sharp object but again his lack of interest was obvious. Moving on the problems came in all directions from being minor irritants to major problems. The first thing we were told on arrival was that the pool could not be used until late that day or early the next day, not happy news for two people who had just travelled six hours in a cramped van, plus the temperature was a hot 34c. The cleanliness of the hotel was very poor. but it is a building site and should not reflect the quality of the housekeeping staff who I give 10 out of 10 for perseverance. the rest of the hotel gets 1