The service was appalling for an international hotel at this price point, and I would have given zero stars if possible. Checking in late, I was give a wrong room type. Didn’t complain at checkin as after midnight, but contacted the hotel directly by email following day. Received confirmation of receipt email, but never any response. Receptionist was unaware of issue when I returned and only grudgingly transferred me to the correct room type (no apology or consideration). Being tired from late travel and check in, I declined room cleaning at 9am but was surprised that room was not attended when returning at 7pm. Pool closes super early (8pm) Sitting at pool bar, there were no attendants, and I had to go look for one (2 other couples were waiving for attention) even thought this was the only part of the pool bar area that had guests. When attendant finally appeared, he took the order wrong. After returning, he was unaware that a gin-tonic also required tonic (not just gin) Hotel and room is OK, but service is terrible given the price point. Not coming back

Amazing, comfort to stay

Shower drain was clogged Sink drain was clogged Front desk clerk did not post my payment for incidentals expenses to my room. Therefore i could not charge my expenses to my room. We were seated at dinner table that was known to be broken. This is true because the Server told us "Sorry, but the screw is missing." The receipt for the meal did not print legibly because the ink ribbon has run out of ink. Hence could not read the receipt. We were instructed the New Years Eve event was formal attire. But witnessed people there in tanktops, cutoff shorts, and other non-formal attire. Very substandard for the cost. Should have stayed at OYO.

The staff are wonderful. This is my forth visit to the Dusti2 in Davao and they have excellent staff, food, and service. Great place to visit every time.

Overall good hotel, the staff were very helpful, but unfortunately, checking in and out takes a long time.

This is NOT a 4 star hotel. It should be rated 1 star. The entire hotel has a very bad smell, starting with the front lobby. We were there a total of 8 nights but had to switch rooms three (3) times because of issues. Our first room on the 6th floor was so smelly that we could not take it anymore and had to move. The person who cleaned our room told us that there have been complaints about the entire floor for a long time. We had to go to a store and buy 4 room fresheners, bleach, and other cleaning supplies; and used them to clean our own room. Our second room was on the 4th floor. Our sinks in the bathroom both leaked, so did our toilet. Plus the entire room still had a bad stench. I believe that the toilet leaked sewer gas into the room. At one point in time, it was so bad that we finally had maintenance re-caulk the toilet… which obviously they would not have done if we did not complain and if the smell was not atrocious. I finally had enough and asked the assistant manager on duty to move us, and then we were off to our third room. When we were there the entire bathroom mirror is lined with mold. The walls are cinder block and there are gaps where it is not even sealed or caulked. Of course the room still had a very bad smell; but at least we had our room fresheners and cleaning supplies. The hotel is shaped like a big “U” with the interior courtyard really being the pool—which nobody can or should use because hundreds of birds use it as a toilet. It’s awful.

All of staff are very helpful, friendly and professional. Especial Kudos to Receptionist (Cassey), concierges, guards, spa staff and restaurants ( waiters)!!!

Not worth the big expense very disappointing stay will not visit again