Warm welcome. The manager let me choose between two rooms.

I enjoyed my stays here. I stayed here multple times on consecutive and non-consecutive nights, and during all those times I switched between two room types. I found the rooms to be comfortable, modern, and adequate for my needs. The beds were comfortable, the air worked well, and the shower was hot. Although I never got hot water to work in the sink in either room, it was a very minor inconvenience. As with many hotels, there were some scuff marks on the walls and some scratched furniture that could be easily remedied. I would recommend that the cleaning staff more thoroughly review the rooms daily. Towels and sheets must be changed daily, and items should be removed from service when appropriate e g., tears, stains, etc. The shower drains must also be cleaned daily. The hotel staff, including the outside night security personnel, were welcoming and friendly. The owner was especially wonderful. I would definitely visit that hotel again.

Stayed during low season, great service, breakfast included was a big portion with delicious smoothie added was a plus! I would love to stay here again in the future!

Staff was rude, impatient, and noncomunicative.

N/A

Staff were incredibly helpful in coordinating local activities and transportation and accommodating with our group needs. The rooms were clean and comfortable.

Excellent service!! Very comfortable rooms.

Very conveniently located in Matagalpa. The staff goes out of their way to accommodate. The included breakfast are amazing. The owners are great and make you feel like you are part of the family, I would recommend this accommodation any day. Thank you so much for making my stay in Matagalpa a great one! Helene