One of the nicest hotels we have stayed at. My only disappointment was breakfast, we were told it was served at 0630 and it was actually 0700. I would recommend an early start time when there are events going on during the weekend. We were there as vendors for the festival and had to leave before 0700. other than that excellent day. The hotel did charge us slightly higher than Hotels.com indicated and there is $100 deposit. That’s returned when you check out 48 hours later.

Fantastic facility. Very hospitable and clean

Very clean and modern. Staff was nice affordable and convenient to shopping and arena for volleyball conference

Friendly staff, clean room

Great stay for my family of four.

When we arrived check in was fast and convenient. They have plenty of luggage carts which was nice. Down by the front desk is the fitness center and they also have a small snack bar that you can purchase items from. Went up to our room and when we went inside it was very nice and spacious. Decided to check out the bathroom when things went south. The shower had not been cleaned or cleaned well. There was still soap residue on the soap dish from a bar of soap, the shower floor was dirty, the bathroom sink and counter top was dirty, the bathroom floor was as well. The urinal was disgusting. It still had dried urine all over the area behind the toilet seat. I immediately went down stairs and asked for another room. The front desk staff said I can have someone come clean the bathroom in a few minutes. That was fine with me. The lady from house keeping came up around 630 pm and spent a solid 30 minutes cleaning the entire bathroom with bleach until it was spotless. She was very professional and kind. She did an amazing job. In the shower they offer free shampoo and conditioner, and at the bathroom sink they offer lotion that you can use as well. The shampoo dispenser was empty, and the conditioner was on the wall next to the sink instead of being in the shower.. Everytime I had interaction with the front desk they were very professional and courteous. The hotel was great other than. The exterior is clean and well maintained.

The prices are very reasonable, but so again we went after Xmas. The breakfast was ok, not as good as it was last year when we visited around this time. The room was clean, but there was a hair brush and q tips left in the drawer from previous guest. I do recommend this hotel for when visiting the theme park, and mall and restaurants in walking distance. Great location.

Looked good but the room had bad furniture dogs scratching on couch. I don’t like staying with dogs

I have nothing bad to say about this property. We used it for extra room for family Christmas. I would recommend this property to anyone.

Easy check in and out. Quiet place.

Would like to see the staff a little more on the friendly stay.

Bedding was dirty. Breakfast was ok?

The room was great but after we got settled in we wanted a shower. Went to take a shower and there was no shower curtain at all. My daughter tried to shower without the curtain but water was everywhere. Definitely not something we thought we needed to check for. They probably would have moved us but it was late and we were exhausted.

Andrew at the front desk was very friendly. Most people just check you in & don’t socialize with you. Andrew actually talked to use & made us feel very welcome. The next morning the housekeeper who name I didn’t get was very friendly. She was down the hall from our room cleaning another room. She greeted us with good morning & asked us if we needed anything. I have to sleep on a lot of pillows & forgot my extra pillow at home so I asked if I could get a pillow if possible. She asked for our room number & said she would be sure to put 1 in there when she was done. We left to get a bite to eat & when we returned we both said she forgot the pillow. We rested up a little then went back out for our scheduled activities but when we returned the pillow was there. I said oh she didn’t forget! That little thing meant a lot to me because I have neck issues & she took time to make sure I got that pillow. This hotel will be my home away from home from now on whenever I’m in town.

The only complaint I have is that the shower water pressure was extremely low. No need to be so water conscious a few miles from the beach

The staff was very professional, room was very clean

Everything was fine. Nothing special about our stay that stood out. Room size was great. Clean room. Ok breakfast.

It was ok. But i never received an itemized bill. Got charged 97 dollars for 2 sodas

The space and set up of the room is a nice size and to have access to a kitchenette area is awesome! Hotel was close to Tropic Falls and all of the surrounding places to eat and shop! Overall the room was clean, However, house keeping needs to happen more frequent because the hotel room and hotel hallways smell stale, bring air freshener! Sanitizing your carpet hallways and rooms with some carpet freshener or something helpful would make a world of difference. Unfortunate we had a roach in our room by our next day/before we checked out!

Loved everything

Nice!

my kids loved it

Great stay

First I didn’t kno it was pet friendly, and my kids are allergic. Secondly the price of the Hilton for the breakfast did not match up. The front desk personnel was not friendly at all, and lastly after asking for our room to be cleaned and new towels, we were not provided, even when I went to the front desk , it almost seemed as if they did not want to give me new towels. I will not be staying there anymore.

My stay was ok but the water pressure in the shower wasn't great.

Very clean and up to date hotel. Great amenities, comfortable bed.

Pet smells within the hotel. Seems like a limited staff. Lacking attention to detail for cleanliness.

No complaints!

The night shift front desk when checking in and out were helpful and made our check in a breeze and our check out super easy! The breakfast staff helped also and the oatmeal is delicious!

Don’t remember the guy’s name that checked us in he was a manager that was filling in and he was so pleasant from the time we walked it! His energy and politeness alone made this a great experience!!!

The room that I chose accommodated my family so well. Very Spacious and very convenient for shopping and fast foods .

Very clean, quiet and convenient