This hotel is aan 11 out of 10. The staff couldnt be nicer a d more accomodating. The room was beautiful overlooking the pool with a balcony.we had dinner at restaurant and great selection and service. They gave us a late checkout since our flight wasn't till the evening. Amazing breakfast which was included in the price. Overall, great value for this hotel

Everything was amazing

Definitely would recommend. Amazing staff and clean rooms

The staff were wonderfully friendly and helpful.

We had an amazing stay at Anio - the staff weee so friendly and helpful, the room was beautiful, and we absolutely loved our time by the pool. We were able to walk most places and on occasion utilised the shuttle or a taxi. We are a family of four from Australia and I have no hesitation in recommending Anio for your stay in Hoi An.

Cute boutique hotel that was great value for the money. Conveniently located between the old town and the beach for us to go running on the rice fields early in the morning. And then we used the hotel shuttle or a Grab to get where we wanted during the day.

Good location and great staff.

Beautiful hotel and wonderful staff The bathroom tiles could be freshened up with new grout

Nice rooms, delicious breakfast, very friendly staff.

The staff are phenomenal! Everyone so friendly and helpful. They make you feel at home. Buffet breakfast is good. Room quite large and clean.

staffs are very professional and helpful especially receptionist and concierge. They were always smile at us and other customers and try to give excellence customer service. Very impressive!

One of the best hotel we stayed in VN. Breakfast was delicious many choices to pick from and fresh. The staffs were extremely friendly and helpful. I don't know how we would get around Hoi An without their helped.

Very nice and kindly people.

Great hotel, really nice pool and amazing staff. The breakfast is amazing !!

Very friendly staff with useful recommendations. Nicely decorated. Pool and spa were great. Fantastic breakfast buffet plus chefs provided a made-to-order vegan entrees.

We booked pre covid expecting a relaxing holiday at a nice spa hotel but when we finally made it we were so disappointed. It was extremely NOISY! Children running up and down the hallway day and night; people shouting at each other even though they are in the same room; constant knocking on doors and shouting at family members and doors being left open setting off the alarms which were ignored! This would start any time between 5-6am and continued all day until 11-12pm. Pool areas were full of children running around screaming and shouting. Spa only provided massages (which were very good) but none of the other services were available (manicures, pedicures, facials etc) which we didn't find out until after we had booked in. We know of several people who booked out early and went elsewhere because of the noise. We would have done the same but we would have lost our credits and couldn’t afford to go to another hotel. Also, we didn't know if the next hotel would have the same noise problem. The staff were lovely and tried their hardest to make things better but it was a lost cause.

Hotel with nice design, beautiful rooms and pool area. Could use some smaller maintance work to be in a better condition. Wasn't too happy with the breakfast the first 2 days when the buffet was closed (I guess because of low occupancy) but for the last day they when they were serving buffet aggain it was fine. We got upgraded and they did a honeymoon set up for us, which was highly appreciated. Overall a good stay and I would definitely consider staying there again if visiting Hoi An.

Nice hotel with cool pool. Good breakfast but no self-serve coffee and difficult to get served when it's busy.

Totally love my stay in anio. Fabulous food and people.

A gem of a hotel. Fantastic and helpful staff, lovely rooms, wonderful breakfast selection, great pool and excellent regular shuttle service to both the old town and the beach.

Wonderful and attentive staff! Beautiful hotel! Large rooms and comfy beds. Amazing breakfast!

This hotel must be the best one in Vietnam. Friendly service and a staff that does the outmost to make your stay a pleasant one. Everyone met you with a friendly smile and always ready to help. Very nice rooms, great breakfast that has a large selection of all kinds of food. The friendly manager Hanna had many suggestions for our stay in Hoi An and we felt very welcome. It has the feeling of a family driven hotel- all in a luxury style. Free shuttle to the town but its located quite central, but still in a quiet neighbourhood. You can also use their free bikes to head to the center. My best recommondations to this hotel.

Staff was super friendly and helpful, rooms are clean and have everything you need! Pool is lovely, although it could use a few more chairs. Jasmine and Simon are superstars!

We enjoyed every second at this hotel! Staff incredible. Fantastic rooms with huge comfy beds. Great location to town. Will definitely come back. :)

Very friendly and welcoming staff. Concierge was fantastic.

Very friendly and welcoming staff. Concierge was fantastic.

The reservations dept marred our experience from the get-go when 2 days before the trip they sent a casual, unprofessional email to say they could not welcome us, wrongly assuming we were from the country the coronavirus was first detected. After frantic - and not inexpensive - calls to a efficient and empathetic hotels.com customer service line we got it sorted tho the recovery was still far from satisfactory. The service at the hotel itself was sincere and welcoming - a different team from the reservations team - and we were upgraded when we remarked on the musty smell of the original room. The bathroom design is flawed and the floor outside the shower/bath area ends up wet no matter how ‘gently’ you shower.

The reservations dept marred our experience from the get-go when 2 days before the trip they sent a casual, unprofessional email to say they could not welcome us, wrongly assuming we were from the country the coronavirus was first detected. After frantic - and not inexpensive - calls to a efficient and empathetic hotels.com customer service line we got it sorted tho the recovery was still far from satisfactory. The service at the hotel itself was sincere and welcoming - a different team from the reservations team - and we were upgraded when we remarked on the musty smell of the original room. The bathroom design is flawed and the floor outside the shower/bath area ends up wet no matter how ‘gently’ you shower.

Such a wonderful stay. Great staff, room and facilities.

Such a wonderful stay. Great staff, room and facilities.

Normally I don't do reviews unless I find a place exceptional. I would like to start by saying I had originally booked 3 nights then extended 2 nights, then extended 3 nights then another 2 nights. Hence, a total of 10 nights. That's how much we love the experience of this hotel. We normally like to stay in few hotels & had explored other options but everything is just perfect at Anio that we couldn't be bothered to risk being disappointed staying elsewhere. Everything from the look & feel & spaciousness to the quality of the room & service is excellent. The breakfast is at par with a 5 star hotel if not better as with the friendly staff and service. I had noticed that no request is too difficult & the staff are happy to do it. All the staff from reception to restaurant staff & housekeeping are friendly & helpful. I would like to especially commend the following staff:- Guest relations - Simon & Vin Restaurant - David, Gin, Vin , Guan (?) & executive chef Duc Trung The bell boy who opens the door. The hotel is a new hotel conveniently located to the old town, beach & best of all the nearby rice paddies & spas. I highly recommended & will definitely book with Anio again. Like I said, I only write reviews for exceptional service. Thank you for a wonderful hospitable stay & service.