Overall it was a very bad expiriance! The condo was oudated,dirty,the AC wast't working proparly. The staff decided to clean the condo below at 8am..and they were very loud,no common sence at all. We stayed only one night instead of 3. On the top of that we were denied any communication with the front desk..noone picked up the phone ,not any compensation or refunds. They just ignored us and it was very rude :( They were playing a hot patato game..tripForth,Expedia and the resort. Noone wanted to take responsibility.. Never again !

Very dated and not comfortable

Very dated and not comfortable

Vents was black and dusty Microwave wouldn’t work Roaches in the bathroom Tv came on at 4 in the morning Fridge on outside rusty Kitchen light piece hanging off

Vents was black and dustyMicrowave wouldn’t work Roaches in the bathroom Tv came on at 4 in the morning Fridge on outside rustyKitchen light piece hanging off

Perfect get away

Check in was easy. Resort was very nice. Room was clean and nice. No complaints not new but still nice. Do not eat in restaurants cost is crazy. Breakfast and supper was over hundred dollars. Over all resort is very nice. They just need to give you more info about where stuff is. We will go back.

Check in was easy. Resort was very nice. Room was clean and nice. No complaints not new but still nice. Do not eat in restaurants cost is crazy. Breakfast and supper was over hundred dollars. Over all resort is very nice. They just need to give you more info about where stuff is. We will go back.

So much potential to be brilliant with the facilities on site but currently the accommodation is quite tired.

The buildings, appliances, and furniture was old. The unit was dirty on arrival with toilet, bed frame and refrigerator stains. There was a massive water leak from the ceilings from the top unit during the visit.

This unit was dirty and did not have a stove/oven or dishwasher. We have reserved condos through Massanutten in the past, but this unit was not up to par. There was grease on the floor of the kitchen and dried toothpaste smeared above the toilet. The couch had food (look) stains, and so did the carpet. We responded to their email (strive for 5) and told them about the problems, requested a cleaning, and they said they would relay the request, but no cleaning occurred. Then, we discovered the kitchen was only on one circuit.. you can’t run the microwave and toaster oven simultaneously. Luckily we figured this out before leaving for the day because the fridge would have been off!

This unit was dirty and did not have a stove/oven or dishwasher.We have reserved condos through Massanutten in the past, but this unit was not up to par. There was grease on the floor of the kitchen and dried toothpaste smeared above the toilet. The couch had food (look) stains, and so did the carpet.We responded to their email (strive for 5) and told them about the problems, requested a cleaning, and they said they would relay the request, but no cleaning occurred.Then, we discovered the kitchen was only on one circuit.. you can’t run the microwave and toaster oven simultaneously. Luckily we figured this out before leaving for the day because the fridge would have been off!

It wasn't what I expected. Not much to do if you don't play golf. The condo was very nice but the beds were hard as a rock.

It was ok and clean. Online suggests it is a 4 star property, I would say 2 1/2 is more like it. Restaurants and property grounds were really nice.

DON'T waist your time and money!!! Around 2 weeks before the trip received many phone calls, sometimes twice a day from the resort trying to convince me to participate in a "resort tour" which basically was a selling presentation of their timeshares but I declined. I rented a one bedroom condo through Tripforth and the pictures on Expedia looked much better than what I found in person. I found big stains on the sofa, the 4 dinning chairs sits ripped, no stove, decks completely cover in years of dirt, the wood was cracked and had splinters, grill on the deck had mold, mold in the bathroom wall and doors, including the front door had gaps! You could see through the front door! Not safe at all.... I complained to the front desk and a very unfriendly and unhelpful receptionist told me she was sending someone to 'check' the dirt and clean the mold. I told her the decks needed powerwashing, the mold needed to be removed and not superficially clean, and the doors needed to be replaced. It would be nice if they had offer us to move into a decent unit but I realized we were stuck in that dump for the rest of our trip. They didn't show any interest in making their customers happy regardless if you were buying a timeshare or not. We decided it was not worth to stay in a place like that, so we left a day earlier. We never felt so happy leaving early during a vacation. It's OVERPRICED!!

It was disappointing the toilet clogged, the shower head and whirlpool were rusty and dirty. Half of the things in the kitchen didn't work. The bathroom door kept getting stuck which made alot of noise at night trying to open it.

The amenities and area around the resort is excellent!!

The fact that the property is up in the mountains was beautiful and peaceful! I absolutely love the property! I loved seeing the wildlife (deer family) outside my door and along the roads. I'm a nature lover so this trip was just what I needed. Only thing I disliked was not having more restaurant choices although the food at Campfire Grille was amazing! Thanks!

The area was beautiful. The beds were comfortable. The unit was not maintained or cleaned well. Stains were on the couch, dining chairs, and outdoor chairs. Bleach stains on the carpet. The bathroom was falling apart. (Literally) The vanity was rotting, the wall by the shower was cracking because of water damage because the shower curtain was three inches too short, and a caulk job on the vanity was less than professional. Everything was outdated and needing upgrades. So our 46th anniversary was not what we hoped for or expected for our accomodations.

It was very nice. It was handicap accessible. All places including hotels don’t have a taller toilets.

Condo was huge! So much to offer at the resort...wish we had more time! Only downfall was demagnetizing your key and having to drive 10 minutes to magnetize the it to get back into our room. Overall, great stay

This was something new for us. I loved being around nature, watching the animals in their habitat. Everything was peaceful and the staff that we’ve encountered were great; however the couches could use a steam cleaning or be replaced, and the shower liner was molded. Other than that, our experience was great. Will come back again

I loved my stay however we weren’t satisfied with the aesthetics of the condo. It was very outdated!!! There were bugs all over the entire condo everyday that we were there. The chairs on the deck hadn’t been cleaned so we weren’t able to just enjoy nature sitting outside. The fireplace in the unit did now work and was the main reason that I chose that specific condo too stay in.

I loved my stay however we weren’t satisfied with the aesthetics of the condo. It was very outdated!!! There were bugs all over the entire condo everyday that we were there. The chairs on the deck hadn’t been cleaned so we weren’t able to just enjoy nature sitting outside. The fireplace in the unit did now work and was the main reason that I chose that specific condo too stay in.

Loved the jetted tub, patio with mountain view, deer on property. Huge fans of nearby Hopkins Park.

The shower are small space and toliet need to be updated there are to small not fix for tall people.

The shower are small space and toliet need to be updated there are to small not fix for tall people.

The unit was nice, clean and in a great location. The only issue I had was the refrigerator would not get cold, only the freezer worked.

We love Massanutten resort for skiing. The condo was okay and located close to the ski area. However, we had a major ant problem in the kitchen of our unit and there was mold in the shower. We also could not connect to Wi-Fi throughout our two night stay.

The rooms were musty and the beds were extremely uncomfortable. Nothing is walkable as everything is spaced so far apart and without walking paths. You would need to walk on the main road where there isnt street lighting either.

Very relaxing

Very relaxing