This hotel is amazing, the staff, the room, the device is all second to none. We will definitely be returning later in the year

Excellent location for a quiet nights sleep but on the doorstep of the old town activities

Fresh & new for the area. Beautifully decorated! Room was great! Infinity pool area very nice with incredible view. Staff was excellent

We stayed for a child free(!) break for 4 nights in June 2023. We stayed in room 724, which had balcony and sea view. We loved the hotel. The rooftop pool is lovely - it does get busy early, but the beach is literally across the road and has sun beds and umbrellas to hire (6 euros each, so 18E a day for us). You can hire beach towels from the hotel - it is a 15E refundable deposit and 1E a day to change to clean towels. We did not mind paying this! Breakfast - lovely, great selection of food, tasty, clean. Pool Bar is great - only one person working, so sometimes a short wait - and it closes at 6.30pm. I personally would have loved this to be open later to enjoy the sun setting with a cocktail (or two!) Snack bar on floor 5 (by the pool). Simple, but good selection of lunch options - really tasty - good service. The hotel is super clean, it has a really lovely boutique vibe - we loved the clean decor. Location - great for the old town. We explored all the lovely tapas bars, shopped and ate really well. Great selection of restaurants (note that many of them require reservations ahead of time!!) We had a great stay, we will be back and have recommended to friends and family! Good job H10 team :)

We couldn’t ask for a more luxurious hotel, we were upgraded to the largest suite for my birthday celebration, the staff were exceptional, food and drink really high end. We were so happy to stay here.

Fabulous welcome by this hotel. Room large , light and airy with fabulous view of sea. The restaurant helped as much as they could to get me Gluten free options and breakfast was great. Only thing that let it down was on space on pool deck and spa pool was cold.

Great place to stay and everything was as expected

Great location, Hotel is relatively new and in excellent condition. The pools on the 5th and 7th floor were a great find. Staff is very helpful, breakfasts offered plenty of selections.

Super

The hotel was very nice and luxurious. I didn’t expect it to be such a high standard for the area. The staff are all very friendly and willing to help. The room and bathroom are decorated very beautifully but some improvements could be made to cleaning (I found some hairs and dust in my room). The breakfast and dinner were really good and lots of options for everyone but it was slightly annoying having to queue and wait to be seated, especially when it is not busy season yet. The spa is also very small - just one little pool and sauna which fits 2 people. You are only allowed 1 hour there and you need to pre-book your slot for this.

Absolutely fantastic stay in this hotel, modern and centrally located close to old town. Food morning and evening was a great selection with different choices each evening. Catered well for dietary needs. Drinks in hotel slightly more expensive than in bars but still reasonably priced. All hotel staff were welcoming and had excellent customer service, we would definitely return

Lovely hotel, right on the beach front and next to the Old Town.. Everything was within walking distance Staff were amazing, friendly, helpful and attentive Staff went over and above to be helpful Breakfast was wonderful with a great selection for all tastes and a wonderful surprise on my Birthday from the management The hotel was clean and the sauna and pool area was great

Loved! Will definitely stay again

Very nice confortable high standard roomservice and facileties.

The position of the hotel was excellent and the sea view was wonderful. The hotel provided everything we needed and the staff were as pleasant as could be.

Great hotel and location. Few let downs pool area to small, having to struggle finding a bed. Food too is nice but a lot of complaints saying that some of it is overcooked and quite a bit of it undercooked.

Nice BB stay but issues in restaurants Only one person doing eggs and omelette which caused que's Slow at refill juices and breakfast items Not enough sun beds on 5th and 7th floor Hotel have a policy about beds but they are two afraid to enforce it

Best hotel in Benidorm ! From the moment we arrived the service we received was outstanding, the girl on reception even knew my name & was happy & made us feel extremely welcome, think her name was Aime ? ! Hotel itself was very relaxing , clean , great infinity pool ( although very shallow) but lovely to cool off . Food & Restaurant can’t fault it . Would definitely stay there again & pay that little extra to get a beach view room ,views were great !

Lovely hotel and very pleasant staff. Good choices for breakfast but tea and coffee not great. Spotlessly clean throughout but room cleaning staff could be more considerate to guests by keeping their voices down. Supposedly no leaving of towels on sun loungers but this happened all the time, they should enforce their own rules! Bar staff very pleasant but at times clearly stressed due to lack of staff. Overall a great stay and would definitely stay again.

We stayed here for a last-minute getaway and it was genuinely the best hotel either of us have ever stayed in. The service was fantastic, with the lady at the desk informing us that they had upgraded our room to a balcony room for free, which was a real surprise and a great way to start the trip. The ladies at the desk were great. Furthermore, the breakfast buffet was fantastic and the waiting staff were so friendly and really made us feel welcome during our stay, making the extra effort to speak to us each morning and asking us how we were finding Benidorm and the hotel. One waiter in particular was really memorable and his service was truly a credit to the hotel. We were only there for a few nights but we fell in love with this hotel. The cherry on top of the hotel is the spa - it’s free for one session and a great way to unwind for a little while. Needless to say, the hotel is highly recommended and we would come back in an instance.

We stayed here for a last-minute getaway and it was genuinely the best hotel either of us have ever stayed in. The service was fantastic, with the lady at the desk informing us that they had upgraded our room to a balcony room for free, which was a real surprise and a great way to start the trip. The ladies at the desk were great.Furthermore, the breakfast buffet was fantastic and the waiting staff were so friendly and really made us feel welcome during our stay, making the extra effort to speak to us each morning and asking us how we were finding Benidorm and the hotel. One waiter in particular was really memorable and his service was truly a credit to the hotel. We were only there for a few nights but we fell in love with this hotel.The cherry on top of the hotel is the spa - it’s free for one session and a great way to unwind for a little while.Needless to say, the hotel is highly recommended and we would come back in an instance.

I think one of the best hotels in Benidorm

Best hotel we’ve stayed at in Benidorm. Clean, modern, friendly and in a prime location for the old town. Wouldn’t stay anywhere else now.

Excellent hotel! Highly proffessional staff and very clean. Comfortable beds as well. However be aware that no drinks are included in dinner, even for water they charge 2.6€ / pp. Never experienced a system like this and was not informed of it beforehand. Otherwise was the stay great!

Lovely hotel with amazing sea view! The hotel is located very close to the center on the beach in the calmer part of Benidorm. Service was very nice and quick. Šlo

The Hotel is located right across from the beach, and local restaurants are a short distance from the property. The front desk staff will assist you with planning day trips. They were also accommodating in helping me get to the Hospital to get my Covid test before returning to the USA. The US State Dept requires getting a rapid Covid test one day before traveling to the USA. I love Benidorm, Spain.

The Hotel is located right across from the beach, and local restaurants are a short distance from the property. The front desk staff will assist you with planning day trips. They were also accommodating in helping me get to the Hospital to get my Covid test before returning to the USA. The US State Dept requires getting a rapid Covid test one day before traveling to the USA. I love Benidorm, Spain.

Beautiful hotel with a friendly staff.

Few days away for a break

Few days away for a break

Fantastic, very friendly, high service, perfect food.. can not be better....

A new beautiful hotel right on the beach. The staff were very polite, including, helpful, actually AMAZING. The food was great for breakfast and dinner. The room was outstanding with a exceptional view over the mediterranean sea. We will definetely come back.