Was lots of construction going on had limited doors to use to get to the room. Should have been warned about this before my arrival.

Continental breakfast was good and staff were very friendly and accommodating

Very clean. Restaurant on site is excellent. Desk staff very professional. Would stay again.

We are always grateful to find a hotel that is pet friendly. We were satisfied with our room and the service and staff were very good. We would stay here again.

The hotel was fine. I would have liked the breakfast open later then 10.

Tv reception is bad Clerk cannot speak French or English

Would have liked a grab bar in the shower as the tub was slippery.

Friendly reception.

The staff was very pleasant and efficient. The breakfast--continental--was provided in a fairly large room and there was good variety. The staff there were friendly and helpful. Plenty of dining options nearby, of all different styles. Housekeeping staff obviously know their business as the room was very clean. Our only serious complaint was that the mattress sagged and had little padding, leading to a very poor night's sleep. A secondary issue was the lack of good lighting for reading at night. Other than that, a pleasant experience in a pleasant city.

Very noisy

Very good service.

Maid service was great, great bed. Mostly very nice staff. Place could use some paint throughout, pool could be cleaner

Hotel with the most friendly and super kind staff. Really exceptional degree of hospitality and kindness. Welcoming gentleman at the reception, amazing female owner and all staff interactions were 10 out of 10.

Hotel located on a main street

The one bed was extremely squeeky. The cleaners came in our room when we had a do not disturb sign on the door while we were away. We also found it strange to have the bathroom sink outside the bathroom, but this is small potatoes. In end had 2 terrible sleeps with the bed that could likely be hard next door, and had to leave early.

The hotel and staff are great. Rooms are clean. Staff are friendly and speak English. Breakfast is good with boiled eggs, waffles, muffins , tea and coffee. Free parking on site. Swimming pools are not heated but they are clean and well maintained.

The staff was very friendly Loved the all inclusive breakfast. Had a lot of fun in the outdoor pool. Very close to Granby zoo The beds where a bit hard but all in all we enjoyed our stay

Kind of a very old hostel.

Outdated overrated hotel / motel on a busy strip of a small Eastern Township town. If they don't upgrade, they are doomed ...

I liked the location,I didn't like the missing light bulb in the room and spotted carpet.

No coffee maker and pillows are extremely flat. Did not feel comfortable on the bed.

Hotel desuet

The location is very good if you are going to the Granby Zoo. The room was pretty clean and somewhat updated. The air conditioning wasn’t the best. It was quite loud and took a while to cool the room. Some of my family members didn’t sleep well through the night, because the room was too warm. I wasn’t very impressed with the gentleman who greeted me at the reception desk. I felt spoken down to. My credit card was recently compromised due to a scam and my new card hadn’t arrived in time for the trip. For this reason, I had to use another method of payment and was treated poorly because of it. It wasn’t the greeting I would have liked after driving a full day to get there. I would only stay there again if there wasn’t anything else available at a similar rate.

We stayed here for one night and it was great. Clean and comfortable at a good price

location

This property was not unique at all. It’s basically a high end motel not a hotel. The staff name Julien was terrible. The Hotel supposed to come with breakfast “continental “, but it was not continental at all. They didn’t even have eggs , sausage, pancakes or juice other than orange juice

good rates breakfast included pool

Very nice place, incredible people at desk

Good price/Quality. Bed not confortable in our room

The heavy smell of perfume everywhere in the hotel :

Just average...

Not happy, very dated and looked run down