Room was clean and comfortable! Newer hotel so it had nice updated amenities. Close to the freeway and other shopping and restaurants.

Clean, comfortable room with breakfast. Overall, though - the experience was tainted by the very unprofessional front desk and bad experience with payment. The front desk would not allow us to change our payment method from the card we used to reserve the room (our local family reserved the room for us but we obviously wanted to pay for it ourselves). Not sure if this is a Hampton Inn policy about this, as it has happened to us twice this year with reservations with this hotel. Have never heard of a hotel with this policy, and when I asked a manager about it, they agreed to let us change the payment but this did not happen until after checking out and leaving. They called us back while traveling to pressure us to update payment right away or else they would charge us another night stay! Ended up having our family just pay the bill to not get an undeserved extra day charge, and now we owe them the cost. The manager gave us about a small 15% discount on the stay, but it really was a hassle. I won’t be staying here ever again.

The staff was friendly!!

Very disappointing to see lobby construction with no note of apology or "coming soon" announcement. Construction debris was stacked by the outside entrance. Fortunately Lisa at the front desk gave her usual welcome.

Amazing hotel but no restaurants in walking distance. Beds super comfortable!! Great value for$$$

The front deck was very kind and helpful. The women in charge of breakfast was incredibly friendly and helpful 10/10 will stay again.

Property is nice and clean. There was a problem with my reservation and because it was through Expedia I was told I wasn’t in the system and needed to call Expedia to deal with it. I wasn’t greeted when I arrived because the clerk was on the phone, then was shuffled to the side to deal with the problem myself. Check in took almost an hour. To be clear, this is Expedia’s fault, however the front desk staff did not treat me in an accommodative way. I get they were overwhelmed by a recent ice storm (we were too) but don’t think I received very good care from Expedia or Hampton inn.

All of the staff was so kind and working so hard. Erica who manages the free breakfast deserves a raise. She is going nonstop to make sure every item was restocked and the area was clean. All of the staff handled the stress of suddenly being fully booked due to the winter storm very well. Mandy and Tracey were always kind at front desk. Room was clean and breakfast was free. I am grateful we had this place to stay.