It was fine

Room was disgusting. There was pee stains and makeup stains on the towels and bed sheets. Black mold all over the room and it smelled horribly like cigarettes in non smoking room. Toilet barely flushed. Old food and garbage under the beds. Do not stay here

It was great

Stayed here so I would be close to JFK for an early flight. It sufficed for a place to sleep for a few hours and beat the traffic.

Room smelled of sex tv didn’t work shower

Place not bad

Cleaning could be a little better but over all Good hotel and location it’s my second time staying and o will be back in future

Horrible. The room was dirty and smelled awful. I checked in and immediately checked out. Disgusting.

Me and my husband enjoyed our peaceful weekend

The moment I arrived I was greeted by a rude older woman. She wouldn’t even make eye contact with me. She started yelling to the point where I had to ask her “Why are you yelling,” and her response was “Because you are not understanding.” She was the rudest. The hotel smelled like cigarettes and weed. My tv remote had duck tape on it, there was no iron or ironing board inside the room. When I requested one they brought me an iron/ironing board that was chained together. Absolutely hated it!!!!! I booked a return flight immediately and went home.

The people in this hotel is not nice. They noisy for whole night. Someone have sex very loud at midnight and smell of weed any where. Low awareness.

Our stay was okay

Great place

Nice place and very clean

This was ok for my husband to stay at. Its ok for the money, definitely not luxury.

We chose this place to stay because it was near where we needed to be and because it had two queen beds, but the room was very small, making it very difficult to move around in or have enough room to put things. The neighborhood doesn't feel safe for walking,but the motel does have a lot of security, so felt safe to stay in. Unfortunately, the bed linens were quite problematic. The sheets are not fitted and bunch up and come undone and the bedspread was put on completely incorrectly. Also,when we arrived, the temperature was set at 80 degrees and the room felt like a desert.fortunately, the room had a window that opened,or we could not have stayed.

so a roach was on the wall.

TERRIBLE GOT EATEN ALIVE BY BUGS!!

I had a reservation but had to wait more than 1 hours to get a room. When finally given a smoking room ... It was dirty. I was already doseing off in the lobby. First time I ever encounter an experience like this,

The place is nice, rooms adequate size, with desk area and nice size bathroom/shower. Clean, neat, easy to find location. I would stay there again should the occasion arise

I booked for new year Eve of 2023 and my room was clean but the bathroom had a leak and the tv didn’t work properly because of the back piece of the remote control was missing and it was wrap with tape

It’s a great stay for the money. I didn’t have any issues.

It was an average hotel. It was definitely clean. Smelled nice. It was a short Uber to UBS Arena and really close to the LIRR so the location was great in that respect.

If want a hotel where you can smoke in this is the place to go to.

Arrived received my key… The hotel door was stuck, and we had to bang it open and then bang it closed… hotel stunk of cigarette smoke and marijuana, there was food on the floor beside the bed, the floor was sticky when you walked on it, no carpet in the bedroom at all, TV didn’t work, and the refrigerator was one gigantic block of ice… We asked for another room, they gave us a non-smoking room on the first floor, but when we entered it it stunk of cigarette smoke so we open the window. There was no screen on the window and when I turned around there was cigarette ash on the bed… Not just a fleck but an actual quarter inch perfectly round cigarette ash. Went to the front desk to tell them but all she said was “oh we’ll come clean that up” I said no thank you we’re not staying and we left. I have never in all the years that I’ve used Expedia have I ever left a hotel but this place was so disgusting and we did not feel safe… My jacket still smells like marijuana from only being in the building for less than 20 minutes… I had a migraine headache for the rest of the evening Absolutely disgusting worst hotel I’ve ever booked The pictures do not reflect the rooms… they showed nice white and gray decor but the rooms we were given had comforters that had baby blue dolphins on them. Definitely deceiving. Both Expedia and I called to speak to a manager…no one answered the phone… Expedia contacted me the next day to inform me hotel refused any refund. Beware, beware!!

Be safe.. and comfortable

It wasn’t too good. There is no cable, you can’t hook up your PlayStation or game station to hook up if there isn’t no cable. There was also a bloody towel and wash cloth in the bathroom.

Not so good

It was a very bad experience, I reserved a room for my wife, my son and I. They gave us a room with a single bed, it smelled very bad. a very bad experience. I requested a refund of my money from Expedia when I arrived at the hotel and saw how the hotel smelled and looked. This happened at 1 am and the response was that I had to wait until 11 am for them to speak to a manager. They didn't care about my son, a 7-year-old boy who had to rest. Terrible service from Hitel and Expedia.

It was very average and fine

I had stayed at Casa Azul before and found it a perfectly fine hotel, but not this time. The door to my room would not open, and a technician had to be called to fix it. The remote to my TV didn't work because the control box had fallen behind the screen. There was a bad scent in the room, and I had to go buy and use an entire can of air freshener to overcome it. On the second night, a fire alarm went off in the hotel. And finally, the bathroom sink clogged multiple times.

The Old Lady In The Morning Has Anger Problems. She Does Not Need To Be Working Around Anything That Has To Deal With Customers Service .. She Will Get Mad. She Don’t Even Let You Speak Without Yelling Also The New people Will just Give you a key Without asking For id or a name