Wonderful from top to bottom. Check in was a breeze! Staff was super helpful. Hotel was impeccable very comfy beds and entire room had a gorgeous design. Loved the terrace patio 10/10!!!exceeded my expectations s

Great location, excellent staff

I love this hotel! I don't have anything negative to say. Everything was really good; the staff were lovely, friendly and approachable. I really recommend this hotel if you want to stay in Palma.

My stay here was swift and honestly, terrible. The front desk staff were friendly, courteous and welcoming but my room, though it looked nice, smelled like sewage upon entry. I was so disturbed and disappointed. When I spoke to the front desk, they said the would work to have maintenance fix the situation and to come back in an hour. When I returned, I found the windows open and a floral cleaning smell which was nice, however the sewage smell returned from the bathroom sink and shower and lasted through the night. It was not a pleasant stay in the room for the price I paid and I felt I didn't not receive value for money. at this point, I just wanted to check out immediately in the morning which I did and moved to another hotel. This place has promise but this situation was disappointing.

Hotel was really good. -great location with easy access to centre whilst away from frantic busyness. Only disappointment was not being able to access pool- towels left on sun beds even when not occupied- very thoughtless. Would be good if hotel could manage this

Cool

This hotel is clean, modern and has every chance of being worth the money but it is not. Rooms are comfortable (although the shower doors allow water into the room!) Airconditioning could be better, it didn't get very cool in our room. But the service was bad. I was ignored several times when trying to order at the bar downstairs. And there was just a general disinterest in providing a welcoming and friendly environment. Put more effort into training staff to be more service oriented and you'll have a better hotel, managers!

Great modern hotel with good amenities and a central location.

Lovely hotel close to the narrow old town area. Staff excellent. Room wasn't fully clean, sink and floor had un wiped debris. Beds are on wheels and roll all over the place when you shift in bed. BUT I would recommend the hotel nonetheless. Worth a stay

Perfect and awesome

A very new age/contemporary hotel within walking distance to several points of interest in downtown Palma. Younger staff were all very accommodating and professional.

Really nice and clean hotel, house keeping in every single day. All the facilities you would want. Couldn’t fault anything. Modern and really close to everything in city. All staff members were lovely and so friendly.

Wonderful hotel with a great pool. Really nice room and the kids and the entire family enjoyed our short stay!

Lovely hotel with excellent food options all day. Really close to great restaurants and the old town of Palma. Highly recommend

Great location, friendly staff, outstanding breakfast buffet

Absolutely excellent. The communal areas are top notch and the staff are very friendly.

Great location and room

Lovely rooftop bar and very clean

Cool modern design Brand new High quality throughout Superb breakfast Excellent food Gorgeous roof top pool

Great location, lovely rooms & staff - I’d definitely return & recommend. Thank you

Very modern and cool hotel. Amenities were great! Parking was difficult to locate at first. However, overall it was a great stay.

This is one of the nicest hotels I have ever stayed in. It felt so luxurious and relaxing. The staff were attentive from the minute we arrived. The range of options for breakfast was outstanding. I’d love to come back to this hotel in the future.

Very modern hotel, clean and well presented Staff very friendly

We did not have water and needed to be moved to another room. The hot tub was not "hot" but the pools and pool room was fabulous.

Lovely hotel lovely staff Much better than hotel Born

Lovely staff, amazing breakfast, comfortable room. Nice 10 minute walk into the centre. The pool downstairs was lovely for a few lengths in the morning or evening. We didn’t use the pool upstairs but everything was great.

Hotel was well situated, airy, with a good breakfast offering. The rooftop pool was always mobbed, with most people having to stand in the pool as there are not enough sun beds. Otherwise an excellent hotel.

Place is beautiful. Hospitality is non-existent. They care more about the image of this place vs the people that actually stay here. I got to the hotel earlier than check in right from the ferry, naturally after breakfast I closed my eyes in the courtyard. Shorty the receptionist makes her way outside in the courtyard scolding me. Saying I can’t “sleep” I can only sit in a chair with my eyes open not sleeping. Very uncalled for. The bartender on the roof was scoffing at our drink choices. Want some a water bottle before bed? Good luck, you’re on your own there too. It’s your hotel you are allowed to make your “rules” but I am also allowed to leave reviews and share my opinion. And this is my opinion- one star. Thank you. Good business.

We paid a bit extra to stay in a suite at this hotel. The location is ok if you don't mind a 15-20minute stroll to the main town. The hotel is very clean with a few teething issues as it has only been open since June. Disappointed not to have a robe/slippers included for the price we paid for the suite. The lack of information in the room was inconvenient with no details of breakfast times/cycle hire/how to use the safe, all the basics you would usually expect. Storage was limited - a small wardrobe with 6 hangers each for 2 people and only 1 drawer each. Also no hanging space for wet towels. There is basically no bathroom. We had a shower cubicle which leaked dangerously onto the floor and into the toilet in the next room. Had to use the towels supplied to mop it up as it was very slippery and then no where to hang them to dry !! Really badly designed layout. Bed and bedding very nice but the location means it is very noisy as it is right on a road. Breakfast was ok but nothing really to write home about. Drinks in the bar were very reasonable. We would not stay here again - there are better hotels with better facilities for less price in Palma.

Great value within walking distance of the shopping district. Staff are super friendly & helpful. Breakfast is super! And the suite rooms, affordable & large. We extended our stay.

The service, the decor, the pools, the staff.. everything exceeded my expectations in every way. Adrian at Reception blew me away with his service and helped me recover my lost Airpods. I can’t wait to be back here. Thank you for taking such good care of us. We loved our stay!

Staff were friendly and helpful, hotel itself was new with beautiful yet simple contemporary furniture.the junior suite was Really spacious. We will definitely be visiting again.