Good service . Coffee is located at the lobby . It would be better if it is provided in the room with a kettle to cook instant food .

Great place with a friendly atmosphere.

Friendly, helpful staff.

The staff here were absolutely fantastic! From the moment we got out of our car to check in, to the moment we checked out and left the property everyone was so helpful and so kind. Would definitely stay here again

Really great location, friendly staff and modern interior. Nothing too fancy but very clean and very spacious rooms! Loads of restaurants near by, great safe neighbourhood. Parking on street is relatively easy if you’re out during the day.

We found a cockroach in the bathroom the moment we walked into our room and there were also dirty towels in the bathroom that they had forgot to remove before we checked in. And, they didn't honour our Expedia VIP status and charged us $50/night ($300 in total) for the upgrade.

Nice staff. Very friendly

Lovely hotel close to UCLA and its sororities. I would highly recommend for parents weekend and visits to campus!

Great location. Good service and friendly.

Love this place, will definitely stay here again

WORST EXPERIENCE OF MY LIFE... and I travel every two weeks! We stayed @ the W because it was to the UCLA campus (I've also stayed once before at this location years ago). We were walking to extreme noise in the middle of the night. Apparently there was a 10 person party in the room next to us. We had called over four times to complain they sent security up. Nothing changed. I had a six-year-old staying with us we had an early flight we were all up all night at 1 AM when we called the front desk they said there was nothing they could do that they are paying gas just as we are. My fiancé went downstairs to complain and they ended up kicking us out. They said if we didn't leave, they would call the police that they encourage guest to party because it's a W hotel and that's what they're known for. That what they do in their room is there a business just as what we do with our business. I totally understand that however, it's not just their business when it's interfering with others!!! They kicked me, my fiancé, and my daughter out at 2 AM all for complaining about a party in the room next to us. I've never in my life experienced anything like this they wouldn't even let me go back in the room to open up the safe to get my wallet and belongings out. The staff was smug and extremely rude and unprofessional being displaced at 2am trying to find another hotel even when we had an early flight.. WHILE THE PARTY CONTINUED!!! . It's a party dump ran by unprofessionals

Lovely hotel, staff was attentive. Great location near UCLA and Westwood.

Location is amazing but the property and furniture is very old.

Great

The staff went above and beyond making our stay a lifetime of memories for both girls and moms.

It has the right balance of warm hospitality and sleek/contemporary facilities.

Staff 👍 room was good 👍 too

Nice and clean.

The staff were absolutely delightful and extremely helpful. Can’t say enough about the hospitality. This will be our go to hotel in Los Angeles going forward.

I stay here a lot and once again an amazing stay. Room was perfect, it’s always clean, and smells amazing. Valet is amazing car is brought up very fast. Very modern and up to date. Only reason not for 5 stars was I was told I had to wait for a room after check in time which didn’t seem fair but the issue was taken care of and a room was provided for me with no issue. If I was you I’d stay here with no hesitation!

One of my favorite hotels!! Loved my stay!! Cant wait to return.

The hotel is too old on all levels (obsolete) starting w the room design,the pool area and the hazardous exterior access stairs.The towels and bathrobe are rash and no amenities are provided. We had a suite, the closet fitted two items not more and the room was too noisy (the sliding windows are wobbling and not safe). We were assigned a very awkward "penthouse" room at first which aftermoving all out things into it came out to be too noisy also due to the roof machineries. The breakfast other than being too expensive, it had no taste nor refinement ,tried the omelette (tasteless), the salmon bagel (too wet) etc....

The staff were so nice and friendly.

Our stay at the W Los Angeles West Beverly Hills was perfect from the moment we stepped foot in. We felt so welcomed! It was clean, quiet, peaceful with just enough swing to it! Our room was immaculate! Coffee and tea in the morning, cucumber lemon water available at the front, so refreshing after shopping or taking a walk! Super safe area, convenient shopping near by! So close to just about everything!

Nice friendly people

Always hotel of choice

Excellent quiet location near Westwood village. The only thing we didn’t like was the linen sheets or pillows sweat smell. Also, one of the bellmen upon checking out on the floor was a bit loud and rude and wasn’t professional.

Good location, very nice

The hotel staff are amazing!!! We were just surprised at the type of music played at the pool when we arrived ( hard rap with bad words) which we mentioned later that day and was not an issue again ❤️ But also that anyone could come on the property and hang out at the pool or restaurant. The crowd vibe was different then I expected but overall we had a great stay , my daughter is going to UCLA and lives 2 mins from the hotel so the location was awesome. Food and drinks were great 😎

Absolutely loved our stay at the W. Our one bedroom suite was spacious and the beds soooo comfortable. Gorgeous neighborhood too. Easy to walk from hotel to shops and dining options. Only negative was cost of valet parking but there was a cheaper parking building just down the street - saved a tonne by parking 5 mins away.

We loved our 4 night stay. The location was perfect and the staff were incredible- special mention to Ninoush (front desk) who went above and beyond to make our experience special. Thank you so much Ninoush! Also, Chance (front desk) was wonderful too. Both of them made our stay even more incredible and I would highly recommend this hotel. The free daily bottled water in the room was a bonus and there’s lots of restaurants in the immediate vicinity. The pool was very relaxing / chilled and the gym was a good size too. We felt very safe walking around the area at night and enjoyed coming back to our lovely hotel each evening.

Love the W hotel in Westwood. Staff awesome. Cool property with a great vibe