On our Trip in Cuba we were in several 5 Stars Hotel and when we compare Claxon Hotel to them; Claxon is then an 10 Star Hotel. The Food was great..We had the best gnocchis in the world. Even in Italy they don't make such good gnocchis.Also we have seen lots of musicians in Cuba, but the Concert on the rooftop was the best we experienced in Cuba with very good cocktails. A Big thank you to the great Staff of Claxon, that we could make such a great experience at the end of our Trip.

I have nothing to say but great things about this hotel and its lovely staff. From the moment we arrived everyone was very accommodating and the welcome drink was fantastic. They will do whatever it takes to make your trip a great experience and always have a smile on their faces and are happy to give recommendations. Will be coming back!

If you want a Cuban hotel, this is not it because everything works properly! From hot water to great food to rooftop entertainment to a generator in case of brown outs. The staff is excellent!

The property was not what I expected. It was a little dated. I have physical limitations, so an elevator is essential for me. When I checked in the hotel the elevator was not accessible for my entire stay. Although the front workers were accommodating. One of the workers named Alejandro made friends with an outside driver and tour guide that I hired that I soon after got rid of due fraud and abuse of service. He assumed and informed another guide that I hired that I was an angry woman so he should prepare himself. He also tried to charge me for simple information such giving recommendations to close by restaurants near the hotel. He stated that if he gave a recommendation, I would have to tip him and the establishment. Regarding the hotel amenities, the television rarely worked. The worst part of my stay was managing to walk up and down the stairs. It limited my ability to explore the country more to enjoy my trip for reasons that I physically was in pain and exhausted. I am requesting some kind of discount or rebate. I was able to talk with the hotel owner who mentioned that the elevator would not be accessible and needed to be replaced. He knew it was my birthday Sunday and promised to celebrate me due to the elevator situation, but never did.

We had a great time. great rooms, amazing place! good food!

The Claxon gave much more than I could have asked for. The hotel is exceptional, but what really makes it phenomenal is the staff. Much like it's facade and interior design, the staff seem to be the best curated collective of individuals talent could find. Laura: Thank you for serving us, and sharing your own journey and ambitions. We wish you success in your exciting future, and hope we can share a meal next time we come. Ania: You are hands on, and behind the scenes. You are everywhere, and nowhere, leaving your mark. Continue the excellent work you do, as simple a refreshing the large vase of flowers in the lobby to curating some of the most talented musicians (Elias, Julito) Cuba has to offer. Claudia: Thank you for always meeting us with a smile. We genuinely enjoyed your humorous stories and conversing with you. Claudia, your opinion (ginger tea) and guidance was instrumental to our wonderful trip. Thank you Alejandro: A charismatic man with an energetic flare that was contagious. We spoke often throughout the visit, each time filled with genuine curiosity and thought. You wear your spirit on your shoulders, and it was refreshing to see. Thank you for your consideration and helping to coordinate upon request. To those we did not mention by name (breakfast n bar), just know we appreciate your service and care to making our trip one for the ages. There is no place else I would stay upon my return, except for the Claxon. With love, Thank you.

I had an excellent stay between Claudia & andres they made this stay so accommodating. Making sure we had taxis to get to where we needed helping us set up tours. The breakfast is a 10/10. Room was clean. Wi-Fi strong. Shower hot. They have 3 bars & live music

If you're looking for a darling hotel in Havana look no further. This converted classic Casona has so much Cuban charm combined with modern amenities. What really sets the hotel apart is the staff. They helped us arrange transportation, airport transfers, meals, tours, etc and were always SO kind in responding to our many questions. Thank you Alex, Miguel and Claudia, you all are absolute angels. The restaurant on site is delicious and having breakfast in the room each day was such a nice touch. There is also a rooftop bar with live music for those wanting to extend the evening, we loved having that as an option! The rooms were exceptionally clean, spacious and beautifully decorated. The hotel is centrally located and within walking distance to several other restaurants. It's also a short walk to the Malecon and a 5 minute car ride to Old Havana. This was the perfect stay for us during our first visit to Cuba. When we return we won't be staying anywhere else! Claxon truly is a gem, the entire staff is focused on making your experience seamless and it shows. I stayed at Claxon 8 nights and was still sad to leave! Do yourself a favor and book this stylish getaway as a perfect home-base for your time in Cuba.