The paint is pealing off the ceilings the bathtub was used prior to be entering the room it’s hair on the pillows and covers it’s trash and crumbs in the closet the elevator is very dirty the desk had bug on it

This is the WORST WORST hotel i have every booked, I booked a room for artist, last friday June 2nd, the room had a hole in the ceiling, the pilow cases were wet , moisty and smelly, there carpet was wet, the artists asked for another Room, and the room was worse, broken knobs, dirty towels, wet bedsheets. I deciced to cancel the room, I called Hotels.com and they initiated a cancellation and request for a refund, the hotel declined. I decided to give the hotel a courtesy call to show them the pictures i had fro the messy rooms, at this point the the Manager, Mr. Cameron completely shocked me when he said the notes said, i spent the night at rge Room,i asked why whould i cancel the room then come and sleep in the same room? i was compeletly shocked and out of words, I asked them for a receipt if i spent the night there, he Refused to give me the receipt. At this point I called the Police, 2 officers showed up, i was talking to one while the other officer was talking to the manager, the officer talking to me completely agreed with me...and then things turned the other officer returned to me and even shocked me with another lie by the manager, the manager claimed i was there all weekend and was causing problems, i was shocked, i was no where close to that propoerty, at this point the police officer started making statements to me implying he believed the manager. WORST WORST HOTEL I HAVE EVER DEALT WITH. Pursueing this further,

It’s under construction, it’s dirty , it’s very creepy in this place my kids were terrified they didn’t want to give me a refund because the room we paid for was unavailable. We left our stuff in the room they couldn’t get back in to get our stuff it took them a whole hour. I would sleep in my car before I sleep in this place

Stay away from this place as far as you can. I can't even sit here and write all this hogwash they did. Nothing was close to clean, the staff got trained on a soul plane or something because they don't care.

The property is going through renovations.

Very lovely hotel with a reasonable price! Mickey was beyond helpful and even helped me carry my belongings from the lobby to my room on 8th floor! Thank You so much Mickey!

Everything was broken

Quiet

No TV. Hot water has to run for 15-20 to get hot. I think it has bed bugs. I have bite on me. Someone was trying to get into my room one night. Staff was nice. Do not stay here!

Need to bring a Chromecast cable out but nice staff

Stores near by

When I booked online, NOWHERE did it say that the TV's were not working and they would be out indefinitely- so no only did my room not have working TR- I id not have a fridge or a microwave

Good

Theres this young lady that was so polite and she wore my food up because there's no microwaves and there's no breakfast that's been served in the morning at all but the others were not warm my food up in the microwave I don't know the young lady's name but I do know what she look like and she was very polite and very good people service and she understood what was going on in the hotel that was not right fire alarm came on and locked all doors to the elevators had to walk the stairs from the 8th floor and found out police came because of someone was fighting police also knocked at my door after I got off work waking me up bamming on the door hard scared me have my heart pumping asking was there a altercation in my room and I said no.

Cheap stay. Front desk gal was super nice. But, we got checked into a dirty room w a flooded bathroom. Moved to a different room that was somewhat clean but super gross. Stained chairs & floors. Also, no hot water what so ever.

The room was clean

Checking in the employee seemed insulted she had to help us. Entering the room and flipped the light switch which didn't work, after fumbling around i found a light. Set my

Property under construction unbeknownst to me upon check in. No tv service. No pool. Building in terrible condition. Rude staff. Not a good experience.

The property was very dirty and terrible. Nothing works in the room.

This property was disgusting we had two towels no wash class the filters in the heater I don't think it ever been cleaned they had their own coat on them the floors were burnt and stained and disgusting we had no blanket for our bed there was no cable TV ..... Need I say anymore

Not clean, cold water and hard to find someone to help

Good customer service and nice rooms.

I liked the bones of the hotel. I didn't like that the hotel is not being cared for. This hotel has the potential to be a 3 to 4 star property if it was cared for to the up most

What was unique? No vending machines in entire buildung. No hear from heater for 2 nights

I loved the customer service but they really need to work on more housekeeping

Hotel is going through renovations

The customer service team are wonderful the hotel need more house keeping

I never received my rewards points for a free night and my reservation

It was clean

The staff and the manager was very nasty I never got to step foot pass the service desk and they charge me anyway and refuse to give me my money back they even tried to commit fraud by illegally going into my account and taking money

The pics are deceiving!! The room was not cleaned..the room looked old & smelled old! We had to ask to be moved to another room! That room wasn’t much better…it was dusty etc..we literally cleaned it ourselves just to feel a little level of comfort!! Mgmt~should make sure the rooms match the high level of the pics they show & the lobby!! Once you get passed yhe l

This hotel is listed on Trivago (who booked me through Hotels.com) as a Radisson. It is not. The pictures on Trivago are beautiful -- and deceiving. There was to be a pool and hot tub. There is not. The first room had no operating power outlets. The second room was dirty and the house phone was dead. The bathroom had not been cleaned from the previous tenant. There was a coffee maker with no cups. The fire alarm went off in the middle of the night. The next night, the room next door played loud music until 3:30am - but I could not complain because the phone was dead.