Sạch sẽ , tiện nghi , thoải mái .

K có gì là k thích .

The staff were incredibly friendly and helpful. When we had super-noisy people next door and complained, they took care of it immediately. They even followed up with apologies the next morning.

The location is far from everything, so Grabs are always a necessity. It's also too far to get a nice view of all the beautiful light-ups along the river. We had booked a room with balcony, but there was no balcony. Although the room was large, there was only a desk chair for sitting (we asked for another chair but a table would have been nice). The air conditioning stopped on both mornings of our stay.

Isolation of door was very poor with gap Location far away from city central Not a real 5 star hotel at all

Great breakfast

Technical issues with door, beeping whole night.

We like staffs very friendly and helpful.also kind. Specially manager help lots of things and so kind. We love Alan

Nothing

The location and facilities

The air-condition not good

The view from the room

My stay was a marathon of mistakes. First the girl at the lobby takes out my debit card from the reader too fast so the transaction fails (but I still get charged) - so I have to pay second time and she requests the bank to give me a refund (WHICH STILL ISNT PROCESSED AFTER 2 WEEKS). Then I want to go to the pool, so I leave my room - but oh the keyroom reader on my door doesn’t work - turns out battery ran out! So I go to the lobby and ask the lobby guy to fix it. He promises to come back in a moment to do so, so I wait for him in my room. Doesnt show up. Had to go ask for it AGAIN the next day for this guy to do his work (of course no one at the reception figured that it would perhaps be a good idea to call me and let me know he wont show up using the room phone next to bed) And then to top it off, its about 3:10 am in the middle of the night and now the hotel room telephone built in next to my bed rings. I pick it up. Nothing. Well, thanks for giving me a call in the middle of the night smart person at the reception So yeah it wasnt a good stay. It was pretty terrible. @Alan Sea - Give me my money back for the failed 1st transaction - I still haven’t received it

The buffet breakfast was great however their breads were quite stale. The staff were nice and spoke some English which helped with 2 way communication.

The location was very far from the main city (dragon bridge). The image taken to advertised showed a window image to "demonstrate" how close it was. We needed to take a taxi into the main city (10 min ride). It also had extremely photoshopped images of the room quality and was rated a 5 star hotel when it really should be a 3.5 star AT MOST!