Hotel was pretty and had a good breakfast. It was a good location, but much of the amenities were closed. Shower was nice.

Staff was horrible. First, they had us booked in two rooms instead of one (and charged us for two!!). Then they checked us out and into another room without us knowing and the cleaning service came into our room while we were sleeping and weren't quite dressed enough for visitors! We spent at least 3 hours over the course of 2-3 days getting this mess fixed. They had the audacity to tell us it was our fault. Booking.com called them to confirm it was indeed the hotels error, and not them. For almost 2k, I expect a much better experience.

Oceanview property

Exceptionally beautiful

Front desk greeting

It was beautiful and spacious

IT WAS NOT WORTH THE MONEY AND THE PROPERTY DOES NOR DISCLOSE ABOUT THIER EXTRA FEES UNTILL ARRIVING VERY RUDE WHEN QUESTIONING ABOUT THESE THINGS ESPECIALLY FOR A FIRST TIME STAY THE INFORMATION ON THE SITE DOSENT MATCH WHAT THE HOTEL DISCLOSES

Great corner room with large balcony and beautiful view. The staff was super friendly and there is a shuttle that runs to the cavalier..

The mattress was so uncomfortable.

Great location. Perfect for my trip. Room was.nicely apportioned. Staff was quite efficient and friendly. I have some mobility issues, and without my having to ask the front desk put ne in a room close to the elevator. Additionally, I loved the text communication to find out how I was doing and liking my room. Well done

Everything was fine

We loved the shuttle service to the historic Cavalier Hotel.

It’s new (maybe a year old at most) and everything is shiny and clean and lovely. We also received excellent service from everyone. The employees seem to take pride in the hotel.

Nothing.

Our room had a view of the beach and the strip layout too. We were up high, nice balcony. Fantastic Room with the king bed and everything you need in this compact rm. Sink, microwave, refrigerator, table chairs, couch, coffee table and ft rest/seat. Bathroom wonderful and 😍 lovved how the lights came on/off when you entered the bathroom automatically. We will be staying Here again Fer sure!!! Evening cocktails, snacks, or order from the menu. Breakfast! Baby you can order to cook omelets! I'm sold!😍❤️💜

Can't say. All was Wonderful and Yes I did use the valet too.

Very hospitable to travellers with pets. Bedroom well organised to make the most of the space. Very clean. Great location.

The breakfast was alright wish they had better food choices for the people who don’t eat pork.

The bathroom toilet wasn’t working properly and the furnace was noisey.

The room was perfect we had a room that separated the living room from bedroom which was very nice. The room was very clean and room service and all other staff was very nice. Great experience!

The room I booked was not the same asIi received the view was different than what I was given online. The person who checked us in gave us a key to an occupied room. We were sent to a better room and the staff profusely apologized which I appreciate. I also understand mistakes happen and it didn’t hurt the weekend.

Such nice modern rooms and awesome walk in shower!

Nothing

I liked leaving the hotel.

The staff the breakfast the room the view

My husband and I loved the following features of the Hotel: 1.Location, 2.Immediate Service Request Response from Friendly and Competent Staff, 3.Convenient and Delicious Breakfast & Happy Hour, 4.Beautiful Decor, 5.Clean Room 6.Security Features and 7. Warm and Welcoming Greeting and Hospitality

The Language Barriers with the Housekeeping staff was disappointing. The Dinner Menu in the restaurant was limited.

Location, building, dinner and amenities were excellent.

Prices and what is a resort fee (?)

Beautiful Location just two blocks off the boardwalk. Loved the room with the balcony overlooking both the pool and the beach / ocean. Very nice facility. Very nice complimentary breakfast at Arbuckle's.

1. Dog feces on their private beach for guests. Too many dogs. 2. Staff did not supply toilet paper three out of five nights we stayed there. 3. Guest Beach chairs unavailable to me on their private beach for hotel guests on two out of five days we stayed there (sun out both occasions). 4. I got stung on two separate occasions while sitting at the tiki bar at their TNT Lounge. Bar infested with bees - employees continually being stung.

This was the cleanest hotel room that I have ever stayed in. The mattresses had protective covers and the room was extremely comfortable.

Nothing to report

Very clean, comfortable and delicious breakfast

Everything was nice & clean. All the staff was very friendly and welcoming. I loved all the activities that was included in our stay. It was a great experience from start to finish. Will definitely stay again!!

Nothing! Everything was great!!!

Staff was great. Family loved breakfast and direct assess to beach. We will stay again

Nothing

The location is fantastic. The staff was wonderful

The rooms were not cleaned daily unless you requested. They did provide clean towels daily and once they understood that we wanted our room cleaned thoroughly daily it was done

Place is extremely clean and beautiful. Food was great as well. Pool was awesome and very good water.

Drink from outside bar weren’t so great, end even tho it is a pet friendly hotel a lot of places did not accept pets. So we had to leave them in the hotel room a lot.

Breakfast was great. lots of choices for everyone. Location was good, just a little tough to get to the beach with a dog as you had to navigate to the boardwalk down the street to enter. Our kids really enjoyed both pools.

Elevator key always seemed to give us trouble! Seems like a lot of the extras that you had to pay for around the resort could have been included with the "resort charges". There is an extra charge for everything you want to use at the resort, even the bus boys (waiters they will call them) wanted tipped for greeting you at the morning buffet.

Excellent

Need Halal meat

The pool and beach are outstanding. The location is optimal.

The hotel is pet friendly, however VA Beach does not allow dogs on beach during in season. I did not know about this until I arrived. You are also told your dog is not allowed in the pool area or most other common areas of the hotel. You also can not leave your dog unattended, not even in a crate, regardless of how quiet or will be asked to leave. So, I spent most of my vacation in the room with my 14 pound cockapoo, while my family went to the beach, boardwalk and restaurants without me. I also managed to get a $250 fine the one time I did go down to the beach with the dog. Not sure how I managed that when other people had their dogs on the beach throughout the day (I was watching from the balcony all day), and the one time I walk down, I get the ticket. Anyway if you are looking for pet friendly, this isn’t Paris Hilton’s hotel!!