The location of the hotel and the impressive lobby are the best things about it. There was a power generator so we had light at all times. That was quite nice! The staff know how to make their clients happy.

location, stuff, cleaning, spa

lack of parking places

Everything was nice but I expected better spa zone for this price and the closest parking is a bit far. but the staff was so nice tho

The staff and management are very nice people can not do enough for you really appreciate it

Maybe more chicken dishes on the menu

staff were very friendly, the room was very comfortable and clean

the restaurant for breakfast was not as stylish as the rest of the hotel

Breakfast ok, not more

The restaurant has no athmosphere, but service very good !!! Excellent

Everything was amazing at this hotel, but I just separately pay tribute to the staff. We used to have quite some difficulties during our stay and were amazed to see how people took our challenges seriously and did their utmost to assist and solve the issue. In addition, it was really noticeable how much aligned different services are - reception, spa, restaurant, security. Everyone is on the same page on whatever happens and your requests are addressed immediately. Will definitely get back to Grand Hotel Lviv

Clean & cosy

No parking