Nice old building, cozy room with kitchenette, very conveniently located near to Altstadt and shopping area. The garden was full of flowers and beautiful. I didn’t meet front or anybody but they seems to be always accessible via phone or booking.com chat.

Door lock was a little tricky for me but you can manage.

The hotel was good but the air conditioned didn't work and I couldn't sleep.

great location, nice size room.

the communication is awful. we were asked when we booked if we wanted bikes we said yes, the bikes never appeared despite being promised on site. Messages were not replied to. automatic checkout did not work. people rarely on site and those we met were unable to do anything except leave a message for the ‘manager’ who did not respond. We asked about leaving bags in a safe place. No response. We are now leaving not being able to check out.

good location, nice rooms

the first room was not made when I arrived there at around 8 pm

Lovely space, and so quiet

Size and location.

As soon as I checked-in the TV was not working and the toilet was missing basic cleaning tools. I asked the receptionist who failed to provide them. For the price paid this behaviour was not acceptable.

Very central - a great location

Wifi was very poor and the rooms did not have soap or coffee capsules for the machine

Location is probably the best thing about Breidenbach Suites which when there, its called Carl Suites!!

Room was nothing like what was presented when booking. Numerous facilities listed, were simply not present. Not clean, with a bathroom in disarray and the kitchenette seemed like it was about to fall in pieces. Perhaps one of their not so fine rooms, however i dont rememebr ever such an experience in all my travels especially when considering the €320/night rate!! I tried contacting the property via email (since the only person i came across on the 3 days i was there, dod not speak or understnad English. I never received a reply from the property. An extremely dissapointing experience.

Check in experience wasn't great... online book in you need codes to enter the building and rooms which you dont get when you check in on line...especially difficult if you arrive late there's no reception and they're difficult to get hold of them late in the evening if there's any issues...they didn't answer the phone no straight away I had to call several times before I got hold of them. Also there was a problem with my invoice which they said they would change but despite speaking to them twice they never sent a new invoice...really poor wont stay again.

Location was excellent, room was very clean.

You couldn't reach always the reception on phone. Is the only thing that left us unsatisfied.

The check-in and online communication was excellent. The location was wonderful and the studio apartment was spacious, clean, well appointed and quiet.

Wifi works only a bit in a corner behind the bed, basically useless. Floor needs to be cleaned properly. Reception was closed all the time, by fon not reachable and emails only partly replied. Asked to exchange towels, but no reaction.

Very nice room size and location

Exceptionally comfortable bed, quiet room overlooking a large garden, parking options in-house, lots of restaurants surrounding the hotel, within 5 min walk from the old city.

A curtain in the shower area could have prevented the water spills.

location

elevator and no breakfast

the hotel had the most friendly understanding & helpful employees