They clean everyday very good on the room(also they fitted a bed for our child) .The pool is clean,friendly staff,now the air conditioner is working when you leave the room on the new part of hotel.was wonderful holiday on Batihan.

Long time my car was parked outside on the road and after 10 days was more resin from the three,Very hard to find a table for eat on evening(very,very busy)

The food was delicious and various. The room was fine, but smaller than our expectations.

The staff at the parking and at the reception wasn't helpful. We ask a few things and nothing. We should have additional bed , but we haven't. As for the bed when we checked in (around 14 o'clock). When we back from the dinner at 22 o'clock we haven't bed, so we should wait half on our for the bed. We haven't a soup and they didn't gave as three days.

the hotel was beautiful on the beach amazing views and there was something for everyone in regards to food. I was a family off 11 and most days everyone used the pool bars for snacks drinks and food. we are about 12 minutes outside the main center. but so much for kids and families.

the smell of sewage in rooms was awful at certain times of the day … they need more room for sun loungers as people were putting there towels out at night to hold the beds it was unfair the same people everyday had 10/12 beds. also no music playing in the bars or a band or karaoke nothing just everyone sitting at tables talking over each other, it definitely lacked adult entertainment at night. We ended up going out most nights because of this and that was defeating the purpose of all inclusive.

the pools, but never find a place

the room, is very small, we have a triple room but it was uncomfortable

There is everything you need for a few days of stay, good and different food, good drinks, comfortable rooms, swimming pools. Sunbeds and beach towels free of charge. Sandy beach. Great animations during the day and in the evening.

Worst reception and overall service ever. The rooms are old and beds uncomfortable. Only the cleaning personnel is amazing; the reception should learn from them.

The lead receptionist was able to upgrade our room from a standard to a select in the new building. I am grateful for it. The room was bigger with a double bad and a sofa for the child. Also the sea view was amazing. All the personal is working hard to provide the the tourists best services possible. From cleaning, parking to restaurant. The food was good for all inclusive. Not a big fan of all-inclusive activities but the Ukrainian, Turkish and Columbian shows are really good shows. They are worth buying tickets but are freely included in the entertainment program.

The WIFI is bad. The coverage was good only at reception. The bandwidth was low, probably because the hotel was full, but still not ok. The triple room we reserved was actually a double doom with an extra bed added, but this was fixed with an upgrade. Hotel was very crowded at beginning of July.

Clean, great staff, a lot for children. The pools are close to each other and the beach is 1 minute away. A lot of activities. Good shows at night. Food was good and diverse. There was a parking lot but always full but there was parking spots in the street.

Everything was pretty much very nice, the room is spacious, the bed is comfy, balcony has an amazing view. Food was very various and tasty. The animation team was just the best! Had quite a lot of different activities. ♥️🍀 Seaside is just 3 min away from the room. Cleaniness level was quite good.

Most of the reception could learn better English, or learn it at all😅 Aside of the manager, only one person at the reception knew understandable English which can be very difficult when you need to arrange something regarding your stay.

location , sea pools. food .

crowded pool and reastaurant , rooms are small , loud music from morning till 23. 30 , no internet in my room , sun bed is reserved by towels

location is good , sea and pools is nice , food is good , thanks ADEL professional manager solved a lot .

pool is crowded , hard to find sun bed bec they are reserved by towels , crowded restaurant , rooms are small , in my room was not internet 6th floor , music is so loud till 23.30 ,

Nice staff. Good food. Clean. We also got a free room upgrade.

Cocktails are too sweet and not so good. Go for beer, gin tonic or vodka tonic etc...

There was always a variety of food The animation staff were amazing Bar staff were very good

Too many people in the dining room at once at meal times. Sometimes guests will try push in front