I need my complete refund from VRBO My people didn’t get to stay there because the place is not clean The place has bugs And is overall is dismay

I stayed in this home the days leading up to my wedding and my wedding night. It truly is an elegant space and great for photos. The only issues were the personal items in the home made it feel slightly cluttered (closets full of clothes, family photos covering the walls, outdated decor, etc.) and the refrigerator smelt awful, like dead fish. We did not feel comfortable putting any food in the fridge or consuming the ice and water from it. The hot tub was on and ready to go for us, which was great! The temp would not go above a certain degree, however, so it got a little cold after a while. Our main issue was the camera in the home, which is not listed on the VRBO page. It really threw us off guard. We felt like we were being watched at times, but thankfully, we were not doing anything we wouldn't want seen on camera. Still, I believe something like this should be required to be disclosed, as it is required on the other competitor platform. So besides, the interior camera, the smelly fridge, and slight clutter, we had a good stay. Great location and spacious home!

Fabulous home and location