Toilet wouldn’t work, was told I could come get a plunger(didn’t work when we first got there). Housekeeping didn’t stop by. Only 2 towels and 3 people in room and asked for extra. They never came. Had to switch rooms for second night after complaining about toilet again. Patrick was good though.

Peter was extremely helpful and courteous.

Booked a king size. They didn’t have any upon check in. Not sure if they don’t have any at this hotel. If not They need to remove the Availability from website. Nice hotel good breakfast.

Very noisy next door bar and even moved us but still noisy. Would not put us across the hall on other side of building until the next day. No milk for breakfast.

The cleanliness is terrible. They need to update and deep clean badly

The poor girl at checkin couldn't stop saying she is going to quit because she was the only one working and expectations are just too much. Took her several minutes to get to me and then the system was down adding to her frustration and mine. I was there three nights. The tv and remote didn't work and the firm alarm loudly chirped the second night. Barking dogs groups of kids in the halls all night long so sleeping was out of the question. Facilities were in good shape. Convenient location. Cleanliness in public areas needed attention like hallway's elevators and eating area.

my doorlock did not function my entire stay. The battery was dead, my card never worked. I was told numerous times the battery would be changed, it never was. I had to get an employee EVERY time I needed entry to my room. When I checked out it still was not working

Clean and comfortable.

My room was comfortable. The employee Dezell was Very kind and helpful!! She made herself available to me if I needed anything and made sure I had what I needed. The thermostat on the wall kept acting like it was going to work but then kicked off and never did start at all. There was no shampoo in my room and when I asked for some they said they were out. There was no cold water or tea to drink with breakfast, and the woman at the counter, I wish I remembered her name, did not seem to care about me wanting some and told me she could get me some from the sink. There was also no hand sanitizer in any of the dispensers I tried, and the disinfecting wipes by the breakfast area were totally gone. Once again when I ask the woman at the counter she just said there was none and she had no idea where she could get any for me and did not even pursue any kind of resolution whatsoever. The ice machines were only working on one of the four floors so that made it very inconvenient when that did not happen to be the floor I was staying on. I would like to hear from some who cares about any of these issues to compensate at all for the inconveniences. The hand sanitizer and the disinfectant wipes are pretty important things not to have available at this time.

Room that was booked (king bed) was not available upon check in.

Room and bath were very clean

Maintenance issues, 1 safety-broken receptacle plate leaving exposed wires inside receptacle box. 3 others, plug for lamp at same receptacle bent badly, white shade on window broken, won't go up, or down. Lamp on the desk does not work, neither bulb, or plug on the lamp base. All other Hampton Inns that I have stayed in for work, and leisure have always had microwaves, need to ensure better, and verbal communication that they have to request at check in time is required.

My review is Expedia lost my reservations early on luckily i called to confirm.

The bathroom door wouldn't latch. We killed two crickets in our bathroom. One of the elevators was out. Breakfast was good. Staff was welcoming and friendly.

The only problem was the people staying in the next room they were loud until least 11pm on friday

the staff, beginning with Rob , was very polite and accommodating. I truly thank the friendly staff for all their efforts. My problems are from first, no pool available, which was the main reason for my choice in hotels , that was very disappointing. Second, so many things did not work at the breakfast area. Waffle machines, as well as 3/4 juices OUT . The room was good. Not great . But good. I again mention Rob and the staff on duty for they did a great job. That Hampton Inn could be great with a crew like that if they had working pool and equipment.

It was great staff very friendly good breakfast and great coffee

The front desk attendant, Steven was awesome! He welcomed us with professional kindness and later after we checked in, my wife and Steven chatted for a bit. Staff was great, the room was clean and comfortable. The only glitch was that not one of the numerous hand sanitizer dispensers had a drop of sanitizer in them and there was no soap in the room. We requested some but were told that the hotel had run out of bars of soap. Another nice attendant offered to run to a store immediately to get some and not 10 minutes later we had soap! Overall a 9.5 out of 10.

Broken ice machines. Broken water fountains. Batteries missing in smoke detectors so they beeped. At breakfast, they were out of WATER, butter, milk, yogurt, and every single juice in the machine except cranberry was labeled “out”. But we couldn’t even get water! Not bottled, not in a pitcher, nothing. (I asked.) They were oddly out of nearly every single breakfast item we asked for and we weren’t being picky. Just basics.

Property undergoing construction, but aside from that, rooms were just dirty! Asked to move rooms because of dirty bathrooms, linens, etc. I must say the staff was exceptional considering what they had to deal with…. Very kind and accommodating but I would not stay here again

Not clean and no a/c. Just stayed the night, then left. No biggie

Parking and easily accessible to I-270

The room was wonderful! The breakfast was never good, service mediocre. There was of the ladies at the front desk that was very bossy, short with guest and staff. I had to ask twice for toliet paper and finally pulled it off the cart. Probably will not visit this location again.

Property under construction. Doors to rooms are extremely heavy and loud. Staff very unknowledgeable and breakfast was very sub-par. Was also told there was a couch bed, wasn’t told that it was a one person tiny bed.

Hotel had given my room away. Extremely disappointed

Lots of places to eat and close to highway

The property is under construction, which I didn't know when booking, and it likely would have affected my decision (at least as it pertains to the price). Once it's done, I'm sure it'll be great, but for now, it was not ideal. Great staff, though! :)

For the price it could be better. I understand it’s under construction but I notified the front desk in the morning that the sink was leaking. I came back that evening and it was still not taking care of even maintenance was available that day.

This hotel was under a major remodel and I would not have stayed there jf I had known. No lobby. Most of the hotel closed. Dusty. Our room had damp carpet and questionable fixtures. The makeshift check in was on folding tables. Vending machines and ice machines on our floor didn't work. No breakfast.

The property did not communicate that our water would be shut off and when we suddenly discovered it off at 9am and went to ask why (the hotel was under construction — our floor was half torn up, but the workers were very quiet so that was fine) they tapped on a stack of fliers that said the water would be off for several hours. Had the fliers been hung up anywhere or put in the elevator so we could prepare, we could have worked around the inconvenience. As it was the manager did not offer an apology or any way for us to shower, brush our teeth, or go to the bathroom.

The property had a lot of construction going on. There was only 1 door in and out which was unsafe. And there were a couple people that were roaming the halls knocking on random doors that got very annoying. The room had been cleaned but not very well and i had to clean the bathroom due to the hotel not having water at all that day before i checked in.

Hallways and rooms smelled funny Bc being remodeled. Our room didn’t have a refrigerator. Breakfast was gone and never refilled before 8am!